I love Bows Boutique. It's the huge choice that sets it apart from everyone else. They make easy to buy on line as they model it well from lots of angles and show the fabric and size. The delivery is... Voir plus
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Been a customer of bows for 7 years now , every year the clothing and quality just gets exceptional , my wardrobe is bows ! And customer service is great fast response and delivery is the same , Oza... Voir plus
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I received my order today from Bows. The quality is amazing. I bought the Brontë lounge set in Brown. I am a size 14 and 5ft 2 and it fits. I have just turned the hem over once and tacked it up. The m... Voir plus
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Been using Bows Boutiques for a few years. Clothing is always of superb quality and on trend. Great size range and customer service is outstanding. Never an issue they cant solve. Highly recommend. Lo... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
Live Love Fashion. The latest trends and fashion online at Bows Boutiques. New lines added daily, check out our new collections.
Coordonnées de contact
Royaume-Uni
- www.bowsboutiques.com
4,9
Excellent
2 k avis
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I have been a customer of Bows for…
I have been a customer of Bows for about 2/3 years now and up until now I am not happy with the service I have received. I bought 3 of the Makayala Tops, 2 of them were lovely the 3rd one not so lovely. The baby blue one would fit a size 8-10 only but only if the size 8-10 person has a small head. I sent it back and even spoke with Ozay the owner about this. She said she would not exchange/refund as she said nothing wrong with the sizing. She sent it back to me as she told me the neck was about 1/2 an inch to small that was not to be as I got it and measured it and it was 2 inches to small at the neck, also the chest sizing was also wrong. Ozay told me my top was “badly” stained that was also wrong it had a slight stain where I got make-up on it and tried to remove it myself, but because the top is classed as “faulty” I decided it did not matter this was because I was struggling to get it over my head. Under the “consumer rights” this is misinterpreted on “Bows website”. I do stand legally to get a refund. But with thought and time bothered to write a letter of complaint, I have decided to shop elsewhere only because of the poor service as a good customer I got from Bows! Not a way to run a professional business! I was in the clothing business and never had this problem I would always see my customers point of view!!! Very upset the way I have been treated as a good customer, I had only just bought a years delivery subscription and I think I am entitled to that back please ?
I am going to add to this that I purchased the top in February ready for spring so I had not worn it once I only tried it on. Anyway it’s a lesson learnt to me not to buy cheap clothing!!!
7 mai 2026
Avis spontané
Réponse de Bows Boutiques
Thank you for your feedback. We are sorry to hear that you are unhappy with the outcome of this matter.
However, we feel it is important to clarify the facts surrounding this case. The item in question was returned to us approximately two months after purchase, outside of our returns timeframe. In addition, the top arrived back with no tags attached and with visible makeup staining. We have photographs of the item as received saved on file, along with the full email correspondence regarding this matter.
You also confirmed yourself in your email that the makeup transfer occurred whilst removing the top. This demonstrates that the garment was able to be worn over the head and does not indicate a manufacturing fault.
Following your concerns regarding sizing, we carefully measured the returned item against multiple identical Makayala tops from our warehouse stock. The measurements showed an average variance of less than 1cm, which is considered entirely normal within garment production tolerances, particularly for a one-size item. For this reason, we could not classify the item as faulty.
At no point were you spoken to disrespectfully or told “point blank” that we would not help. The situation and our reasoning were explained politely and professionally via email, all of which remains on file should you wish to review the correspondence again.
Under UK Consumer Rights legislation, customers are entitled to remedies where goods are proven to have a manufacturing fault or are not as described. In this case, after inspection, the item was not found to have a manufacturing defect. As the garment had also been worn, stained, returned outside of our returns window, and without tags attached, it no longer met the conditions required for a standard return or refund.
We always aim to be fair and professional with every customer, and many of our loyal customers continue to shop with us happily. While we appreciate that you are disappointed with the outcome, we stand by the decision made in line with both our policies and UK consumer regulations.
We wish you all the best moving forward.
Great clothes and the delivery is…
Great clothes and the delivery is perfect . Love the shows they do as well .xxx
24 avril 2026
Réponse de Bows Boutiques
Thanks so much for your lovely review! We’re so pleased you’re enjoying your Bows purchases and our Lives too. Thanks for shopping with us!
Everything ive bought online now ive…
Everything ive bought online now ive moved out of london im delighted with, and comes so quickly. Ive been a customer for many years x
24 avril 2026
Réponse de Bows Boutiques
Thanks so much for your lovely review! It’s great to hear you’ve been shopping with Bows for so many years and are still enjoying your orders. Thank you for choosing Bows!
Réponse de Bows Boutiques
Thanks so much for your review! We’re really pleased you’re happy with your Bows purchases and our speedy delivery. Thanks for shopping with us!
Réponse de Bows Boutiques
Thanks for your review! We’re glad you had a good experience with Bows and that your order arrived nice and quickly.
Réponse de Bows Boutiques
Thanks so much for your review! We’re really pleased you’re happy with your Bows orders and that you’ve found our delivery nice and quick. Thanks for shopping with us!
Lovely clothes very easy to place an…
Lovely clothes very easy to place an order and bows are a fantastic ...love so meny outfits
24 avril 2026
Réponse de Bows Boutiques
Thanks so much for your lovely review! We’re so pleased you’re enjoying the clothes at Bows and finding it easy to order. Thanks for shopping with us here at Bows!
Bows Boutique
The service was fast and efficient,
You are kept up to date with emails.
Quality of products are excellent too. All my items have always reached me in excellent condition.
24 avril 2026
Réponse de Bows Boutiques
Thanks so much for your lovely review! We’re really pleased you’ve been happy with your orders from Bows and the service you’ve received. Thanks for choosing to shop with us at Bows!
Love the clothes excellent quality and…
Love the clothes excellent quality and great customer service and great prices too
24 avril 2026
Réponse de Bows Boutiques
Thanks so much for your lovely review! We’re really glad you’re enjoying your Bows purchases and have been happy with the service too. Thanks for shopping with us!
You are very quick with parcels and…
You are very quick with parcels and keeping in touch. Also I like that you do lots of different sizes .
I have 2 friends that I recommend you too x
24 avril 2026
Réponse de Bows Boutiques
Thanks so much for your lovely review! We’re really pleased you’re happy with the delivery and the range of sizes at Bows. And thank you very much for recommending us to your friends!
Great clothes
Have been shopping with bows now for about 6yrs. Never once have I ever not liked anything or had a problem with anything. Only place I have been using altogether for at least 2 yrs. Love, love Bows. Xx
24 avril 2026
Réponse de Bows Boutiques
Thanks so much for your lovely review! We really appreciate you shopping with Bows for so many years and are delighted to hear you’ve always been happy with your orders. Thank you for your continued support and always choosing Bows!
Réponse de Bows Boutiques
Thanks for your review! We’re really pleased you’re happy with your item and that it arrived so quickly. Thanks for shopping with Bows!
Réponse de Bows Boutiques
Thanks for your review! We’re really pleased you’re happy with your order and the service from Bows. Thanks for shopping with us!
I can't fault the quality of the…
I can't fault the quality of the clothes,and the speed which there dispatched,ive been shopping wirh bows Boutiques now for about three yrs,and dont shop anywhere else on line,my only criticism would be they could do with larger sizes as im quite heavy chested,so certain dresses are not suitable for me,and I have to return them,which is sad,but I will always try them on and return if not suitable,I highly recommend getting the bows premium delivery for £11.99 for the year
24 avril 2026
Réponse de Bows Boutiques
Thanks so much for your lovely review! We’re really pleased you’ve been happy with the quality and delivery from Bows over the past three years. We also appreciate your feedback on sizing and will pass this on to the team. Thanks for your continued support and for choosing to shop at Bows!
10/10 in all aspects
This company not only has a huge range of reasonably priced, good quality clothes but their Customer Service is fantastic too !
The clothing is truly represented on their social media pages and never disappoints (you do need to be quick though as the items are often snapped up quickly !)
The clothing is despatched extremely quickly and when I had an issue with one item of clothing, their Customer Service was the BEST I have encountered in a very long while.
Keep up the great work !
30 avril 2026
Avis spontané
Réponse de Bows Boutiques
Thanks so much for your lovely review! We’re really pleased you’ve been happy with your orders and the service from Bows. It’s great to hear we could help when you had an issue too. Thank you for choosing to shop with Bows, we really appreciate it!
Great service and super fast delivery
Great service and super fast delivery. The clothes are true to size and accurately described on the website/app and in the online videos. Good quality and great value for money. Customer Services are fantastic. Really helpful and very professional and prompt in replying. Highly recommend.
24 avril 2026
Avis spontané
Réponse de Bows Boutiques
Thanks so much for your lovely review! We’re really pleased you’ve been happy with your orders and the service from Bows. It’s great to hear you’ve found the clothes true to size and good value too. Thank you for choosing to shop with Bows!
Query re:trousers on a co ord
I emailed customer service with a query regarding trousers of a Co ord. my query was dealt with straight away and passed to the relevant person to answer. Thank you Georgia and Ella for your great customer service and coming back to me so quickly.
21 avril 2026
Avis spontané
Réponse de Bows Boutiques
Thanks so much for your lovely review! We’re really pleased our team could help with your query and get back to you so quickly. Thank you for choosing to shop with Bows!
I’m a new customers to Bows Boutiques…
I’m a new customers to Bows Boutiques and saw a top I would really like to purchase but the colour I want is out of stock. I emailed customer service & got a response acknowledging my email within minutes. I then got a follow up email advising me what to do. I’m more than impressed with the way they handled my questions. Not very often you get a response so quickly. I’m now looking forward to my first purchase.
15 avril 2026
Avis spontané
Réponse de Bows Boutiques
Thanks so much for your lovely review! We’re really pleased you’ve had such a positive experience with our customer service, especially as a new customer. We hope you loved your first Bows purchase!
Just recieved my 1st order which came…
Just recieved my 1st order which came really quickly. The jumpsuit is absolutely gorgeous and fits like it was made for me, perfect sizing. Really good quality too. I got so fed up of trying clothes on the high street and nothing fitting due to terrible sizing. I would 100% recommend bows boutique, I will be making more purchases. Very happy.
15 avril 2026
Avis spontané
Réponse de Bows Boutiques
Thanks so much for your lovely review! We’re really pleased you’re so happy with your first Bows order and that the jumpsuit was such a perfect fit. Thank you for choosing to shop with Bows, and we look forward to your next order!
Excellent clothing,fast delivery
Excellent clothing,fast delivery, absolutely amazing staff,emailed with an error on my part ,was later evening and still replied to me and sorted the problem straight away ,great company that really care about there customers
7 avril 2026
Avis spontané
Réponse de Bows Boutiques
Thanks so much for your lovely review! We’re really pleased you’ve been happy with your Bows orders and the service you’ve received. It’s great to hear our team could help so quickly. Thanks for choosing to shop with Bows!
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