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BrandRep Avis 1 138

TrustScore 4 sur 5

3,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

They are charging us way too much money for doing nothing. After I canceled my subscription they've yet to refund me the money they owed me. Also my website that I brought over that was brand new that... Voir plus

Noté 5 sur 5 étoiles

LISA WAS (AND IS) AMAZING!!! She not only walked me through some corrections needed to tighten my Google profile, she also gave some great advice on how to protect my business from scams, and increas... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve been with BrandRep for over 5 yrs. I’m really happy with everything this do. They have different package/level to customize what you need. Their designer and content people cod a great job. As... Voir plus

Noté 5 sur 5 étoiles

I spent months trying to restore my account with Google with no luck! This group took it over and were persistent with the process and actually helped me repair some of Google’s requirements on the s... Voir plus

À propos de l'entreprise

  1. Agence de marketing en ligne
  2. Société de presse

À propos de BrandRep

Écrit par l'entreprise

Join the thousands of businesses that trust BrandRep to boost their online visibility and drive success. From local SEO to targeted digital marketing, we help your business reach more customers and grow faster.

www.brandrep.com

How Does It Work?

We make digital marketing simple and effective. With our expert team and proven strategies, we position your business at the top of search engines and in front of your ideal audience. Whether you need SEO, social media management, or paid advertising, we’ve got you covered.

What Can You Achieve?

More visibility. More leads. More growth. BrandRep helps your business climb the search rankings, increase traffic, and convert leads into loyal customers. Plus, our customizable services ensure your marketing efforts fit your goals. The result? Sustainable success and lasting profitability.

Let BrandRep be the driving force behind your digital growth!

Let's Get Started

Empowering Small Businesses with Expert Digital Marketing Solutions

Écrit par l'entreprise

Partnering with You to Build a Stronger Online Presence
At BrandRep, we are dedicated to helping small businesses thrive through cutting-edge digital marketing strategies. With our comprehensive suite of services, from SEO and reputation management to web design and local advertising, we’ve supported thousands of businesses in reaching their goals. Our passion lies in delivering measurable results and building long-lasting partnerships, earning your trust through transparency, dedication, and proven success. Trust us to grow your brand and elevate your online presence.

90-Day Satisfaction Guarantee: Your Success, Our Commitment

We’re dedicated to delivering exceptional results, with a 90-day guarantee for top-tier service and support across our digital solutions.

We’re dedicated to delivering exceptional results, with a 90-day guarantee for top-tier service and support across our digital solutions.
Our 90-day guarantee ensures that you receive timely, high-quality services like first-page search engine rankings, website creation, Google Ads, and more. We commit to clear timelines for deliverables, responsive customer service, and ongoing support, all tailored to help your business thrive. Experience a partner truly invested in your success!

Coordonnées de contact

Promotion box for BrandRep

Empower Your Business with BrandRep!

We offer digital marketing solutions to grow & elevate your business!

3,8

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 73 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,8

Tous les avis

(1 138)

99 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

We do professional work

Well I'm still waiting for my website page to be made.

7 mars 2025
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Réponse de BrandRep

Hi Obel, your website was completed yesterday before this review was created. An email notification was also sent. Please take a look at it. Have a feeling you will love it.

Noté 5 sur 5 étoiles

Brandrep is absolutely amazing

Brandrep is absolutely amazing. Charles is absolutely incredible. He takes the time to make sure I’m getting the jobs that I need and I want. Very kind always helpful. My business was slow before I got with Brandrep now my phone is ringing constantly. I’m getting so many jobs that it’s just amazing. Never thought I would get this many calls from just advertising. Thank you so very, very much Charles.

5 décembre 2024
Avis spontané
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Réponse de BrandRep

Thank you so much Deanna. This will brighten the whole team's day.

Noté 1 sur 5 étoiles

SCAMMERS!

SCAMMERS!! Should’ve checked the reviews first. They promised for a service which they mever delivered. Tried to contact them, leave us on hold for 25 mins, and then some rude “supervisor” has the audacity to say that they are not going to refund $1500 becuase his team worked did some work, on something that we never asked for.
STAY AWAY FROM THEM. again, little filthy scammers.

12 février 2025
Avis spontané
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Réponse de BrandRep

Hi,

I cannot locate your account. Please provide more information so that we can see how to resolve. You can also email us at cs@brandrep.com, live chat on our site, or call 855-800-2833.

Noté 1 sur 5 étoiles

All together this company will not help…

All together this company will not help your business. They will waste your time promise you the world and deliver nothing! Don't use this company for your advertising needs they are way over priced and they don't care about your success at all!

12 février 2025
Avis spontané
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Réponse de BrandRep

Hi Josh,

Your listing was pinned and optimized in a matter of 3 days. You received 21 Business directories in 8 days. Your SEO deck, keyword research, competitor research, temporary domain, all content written, navigation structure, all completed in less than 17 days.

All this was forwarded to you. Your commitment was six months but you cancelled by the 17th day. We had employed multiple departments to get this much done and cannot be at fault because you changed your mind.

You are a contractor. If a homeowner hired you to do a job. Then 17 days later they said for you to stop. What would you do. You already bought the material and then you had to pay for all the labor of your team.

This is the situation you put us in. Regardless, we are more than eager to finish the job as stated within our communications.

Noté 5 sur 5 étoiles

Issue Resolved

Issues were resolved, thanks for your help.

27 janvier 2025
Avis spontané
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Réponse de BrandRep

Hi John, this was fully resolved for you with our customer service. Thank you for letting us continue the work.

Noté 1 sur 5 étoiles

Absolutely the WORST company I’ve ever…

Absolutely the WORST company I’ve ever dealt with—Brandrep is a SCAM!

If I could give ZERO stars, I would. Stay FAR AWAY from Brandrep!

I’ve been a customer since 2017—almost 8 years!—and what a complete waste of time and money. Their salespeople are dedicated when they’re trying to take your money, but after that? Good luck getting ANY support. You can forget about speaking to a real person—no one answers the phone. The only way to contact them is through email, and even then, responses are slow, dismissive, or non-existent. It’s like they vanish as soon as your payment clears.

Here’s the worst part: My store has been listed on Google Maps for nearly 8 years, and guess what? It’s been marked as "PERMANENTLY CLOSED" for who knows how long! 😡😡😡 Brandrep was the ADMIN on my Google listing from day one, and they couldn’t even fix this major issue. This is beyond negligence—this is incompetence. I lost customers and revenue because of their failure, and they REFUSED to take responsibility or issue a refund. I had to wait ANOTHER YEAR dealing with this disaster.

Their prices? Sky-high. And for what? Absolutely nothing. There are plenty of other marketing companies out there that actually deliver on their promises. Brandrep? They just take your money and disappear.

They are unreliable, irresponsible, and downright deceitful. They don't care about their customers once they've got your money. Their so-called "contract" is a trap—they accept credit card payments but conveniently "can’t" issue refunds. RUN, don’t walk, away from this company.

Oh, and the leads they promised me? Total garbage. Not one of them was even remotely related to my business. I was tricked into thinking I was dealing with Google, only to find out at the end that it was Brandrep pulling the strings. This is a scam operation. Even the BBB doesn’t recommend them.

Save your money and your sanity. Don’t fall for their lies. Brandrep is a JOKE.

2 janvier 2025
Avis spontané
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Réponse de BrandRep

Hi Hever,

Your listing is live. You are also ranked very high for restaurants in your area on Google maps. Below are the positions you are in when potential customers search those keywords:

Restaurants 2
Latin Cuisine 10
Brunch 1
Happy Hour 3
Spanish Food 3
Fusion Food 2
Tapas 1
Spain And Latin..... 4
Draft Beer 6
Fresh Cocktails 6
Bottomless Mimosa 1

As far as leads for a restaurant, you don't want that. You want people to walk in when they do a search on Google. We can only put you in a position for customers to see you on Google. Then it is up to them to decide is they want to come.

Noté 5 sur 5 étoiles

If you’d like to be unsuccessful and…

If you’d like to be unsuccessful and never grow your business look elsewhere! These guys are rockstars and their customer service is bar none!!

1 janvier 2025
Avis spontané
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Réponse de BrandRep

This praise means so much to us. Thank you.

Noté 1 sur 5 étoiles

I wish I could rate zero stars!!!!!

I wish I could rate zero stars! Brand Rep is a joke, and provided ZERO services for the length of my contract. Could not get in touch with my rep, and could not get anyone to do anything. Run don’t walk from this terrible group.

22 janvier 2025
Avis spontané
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Réponse de BrandRep

Without more information I cannot locate your account and discern what the issue is to help. Please email or call us at cs@brandrep.com or 855-800-2833. You can also go to our site and live chat.

Noté 1 sur 5 étoiles

Esta Compania es un fraude

Esta Compania es un fraude! lo increible es que Google recomiende esta clase de companias que solo estafan a los negocios. Pague $ 1,400 dollares por nada!

7 janvier 2025
Avis spontané
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Réponse de BrandRep

Hi I can't locate your account by just your name. Please call 855-800-2833 so that a CS person can help you.

Noté 5 sur 5 étoiles

This company did a great work!!

This company did a great work!!! My website is better than I expected. There is so much very good information about my book. THANK YOU!

31 décembre 2024
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Réponse de BrandRep

Thank you Igor. We hope that website brings you a lot of business.

Noté 1 sur 5 étoiles

I am completely disappointed very…

I am completely disappointed very cheap. Shitty website that you guys have design. I expect them more from y’all.

26 décembre 2024
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Réponse de BrandRep

It looks like one of our Reps was able to solve it for you. Thank you.

Noté 1 sur 5 étoiles

Scam

Scam! These people took my money and there was no increase in business. Now they sending debt collectors to collect money for work they dis not do!

29 décembre 2023
Avis spontané
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Réponse de BrandRep

We’re sorry to hear about your experience and take your concerns very seriously. At Brandrep, we are committed to helping businesses grow and providing excellent customer service. We’d like to learn more about your situation to ensure we address it appropriately.

Please reach out to us at 800-405-7119.

Noté 5 sur 5 étoiles

Muy buenos

Bonita experiencia

17 décembre 2024
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Réponse de BrandRep

¡Gracias por compartir tu experiencia!

Noté 1 sur 5 étoiles

This is a complete scam

This is a complete scam. They take your money and never reach back. I had an agent contact me to help me start my business I was new to all this his lied about everything saying I was going to get customers, that I was going to be on top search Google, yelp and it was a lie. I was on the phone for over 5 hours with this person the day he got me to pay $300 said was one payment and never heard of him till this day. Few months I got this company calling me saying to pay $900 more after they have taken already $600 without my cocent or any notice. To then call me someone saying that it was the manager or something like that from the company telling me I had a contract, I explain my situation I never heard from them since the first payment the agent never answer messages, calls or emails and the manager said that person has stopped working with them and that even tho they haven’t follow up with me or do nothing for my company or me. And I still have to pay $900 plush $900 to get out of this scam. With them not doing nothing for me. They were “managing “ my Google account and they took me off from Google meanwhile I did all the work and charging me $600 to be able to get it back on Google if not I can’t have it anymore. THIS IS A SCAM.
And their employee also was sending msg asking me out how unprofessional.

Save your money, save your business from this scam!!!

This happened on February they still haven’t resolved nothing and keep saying that even if I they didn’t do nothing for me I still have to pay.

14 février 2024
Avis spontané
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Réponse de BrandRep

We’re truly sorry to hear about your experience, and we sincerely apologize for any frustration caused. This is not the level of service we strive to provide, and we understand how upsetting this must have been for you.

We would like to review your account and investigate the issues you’ve outlined. Please contact us directly at 800-405-7119.

Noté 1 sur 5 étoiles

Don't waste your money on Brandrep.

Don't waste your money on Brandrep.

I have been a customer of Brandrep since 2017. (almost 8 years!!!)
The seller is dedicated but you will not be able to contact by phone because no one will answer and the only way is by email, very annoying because they do not continue to take care of you after you have paid.

My store has been on Google Map for nearly 8 years but it is "PERMANENTLY CLOSED ."😡😡😡
Brandrep did not fix this serious error even though Brandrep was the Admin who registered with Google since the first days the store opened.

Brandrep did not refund anyone and I had to wait another year.

Their service price is not low, other marketing companies are very good in the market and I will stop being a loyal customer of this company.

They are an unreliable company, do not serve customers after taking money as advertised.
Irresponsible company, don't waste your money on them.

5 décembre 2024
Avis spontané
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Réponse de BrandRep

Hi, our number is 800-405-7119. Please give us a call. I tired looking up your account with your email and your name but couldn't find an account. You can also email at cs@brandrep.com and request us to call. You were with us for 8 years so there must have been good we have done. Give us a call and there should be a solution.

Noté 1 sur 5 étoiles

All they do is lie! I have them now and it was one of the…

I have them now and it was one of the worst business decisions. Very disappointed, all they do is lie to you about helping your small business but just take your money. If I could give them a 0 star I would.

20 novembre 2024
Avis spontané
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Réponse de BrandRep

Hi, I can't seem to locate your account. Please give us a call see if we can help resolve this. Thanks.

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