Banner for BrandRep

BrandRep Avis 1 134

TrustScore 4 sur 5

3,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I trusted this company. Before using it make sure everything is clear. I was never told after I was done using its digital marketing I will no longer have my website. I was never told I needed to pay... Voir plus

Noté 1 sur 5 étoiles

I looked for this company to help me with my google business account verification and they never helped me, I had to do it myself. I gave them access to my organic website and waiting for them to help... Voir plus

Noté 5 sur 5 étoiles

I’ve been with BrandRep for over 5 yrs. I’m really happy with everything this do. They have different package/level to customize what you need. Their designer and content people cod a great job. As... Voir plus

Noté 5 sur 5 étoiles

LISA WAS (AND IS) AMAZING!!! She not only walked me through some corrections needed to tighten my Google profile, she also gave some great advice on how to protect my business from scams, and increas... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de marketing en ligne
  2. Société de presse

À propos de BrandRep

Écrit par l'entreprise

Join the thousands of businesses that trust BrandRep to boost their online visibility and drive success. From local SEO to targeted digital marketing, we help your business reach more customers and grow faster.

www.brandrep.com

How Does It Work?

We make digital marketing simple and effective. With our expert team and proven strategies, we position your business at the top of search engines and in front of your ideal audience. Whether you need SEO, social media management, or paid advertising, we’ve got you covered.

What Can You Achieve?

More visibility. More leads. More growth. BrandRep helps your business climb the search rankings, increase traffic, and convert leads into loyal customers. Plus, our customizable services ensure your marketing efforts fit your goals. The result? Sustainable success and lasting profitability.

Let BrandRep be the driving force behind your digital growth!

Let's Get Started

Empowering Small Businesses with Expert Digital Marketing Solutions

Écrit par l'entreprise

Partnering with You to Build a Stronger Online Presence
At BrandRep, we are dedicated to helping small businesses thrive through cutting-edge digital marketing strategies. With our comprehensive suite of services, from SEO and reputation management to web design and local advertising, we’ve supported thousands of businesses in reaching their goals. Our passion lies in delivering measurable results and building long-lasting partnerships, earning your trust through transparency, dedication, and proven success. Trust us to grow your brand and elevate your online presence.

90-Day Satisfaction Guarantee: Your Success, Our Commitment

We’re dedicated to delivering exceptional results, with a 90-day guarantee for top-tier service and support across our digital solutions.

We’re dedicated to delivering exceptional results, with a 90-day guarantee for top-tier service and support across our digital solutions.
Our 90-day guarantee ensures that you receive timely, high-quality services like first-page search engine rankings, website creation, Google Ads, and more. We commit to clear timelines for deliverables, responsive customer service, and ongoing support, all tailored to help your business thrive. Experience a partner truly invested in your success!

Coordonnées de contact

Promotion box for BrandRep

Empower Your Business with BrandRep!

We offer digital marketing solutions to grow & elevate your business!

3,9

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

LISA WAS (AND IS) AMAZING!!

LISA WAS (AND IS) AMAZING!!! She not only walked me through some corrections needed to tighten my Google profile, she also gave some great advice on how to protect my business from scams, and increase my visibility and scalability when I'm ready. That's what a PARTNER is supposed to do!!!

30 janvier 2026
Avis spontané
Logo de BrandRep

Réponse de BrandRep

Thank you, will definitely share this with Lisa. She will be thrilled.

Noté 1 sur 5 étoiles

They are a con

They are a con! They took 500$ of my money that I used from my rent money, and soon as they took over, I was getting ALOT of clicks and no calls, meaning I paid over 1000$ in 3 days that they were managing my account. I was forced to close my account down on Google because of these people! I called and emailed them so many times for a refund and they refused. Asked for a supervisor and everytime I called to get one they kept telling me they will call back, and surprise, they NEVER called me! They stopped responding to my emails and refused to reach out! Do NOT spend your money on them! Don’t listen to these reviews cause most of them are fake and paid! Save your money and do your research on how to manage your own Google ads, because the bad thing is, Google will screw us over anyways! This company took advantage of a small business and new business owner an ld I had to start all over again and lost a lot of money in the process!

1 janvier 2026
Avis spontané
Logo de BrandRep

Réponse de BrandRep

We’re sorry you’re frustrated and want to clarify a few points.

Your campaign did generate traffic and lead activity during the short time it was active, and our team remained in communication with you throughout that period. The campaign was canceled at your request four days after launch, which did not allow enough time for optimization or stabilization.

Advertising costs on platforms like Google Ads are paid directly to Google based on live auction pricing and market competition. Those funds are not retained by our company, and we do not instruct clients to close their advertising accounts. That decision remains with the account owner.

All services are governed by a written agreement reviewed prior to launch, including cancellation and refund terms, which apply consistently to all clients.

We remain available to communicate directly and address concerns through our support channels.

Noté 5 sur 5 étoiles

Kaddee was amazing

Kaddee was amazing! We have been with BrandRep for over 3 years now. We have sent multiple referrals over to her, and have never had a single issue with them. I have no clue why anyone would ever not go with BrandRep her straight forward personality is exactly what we needed. Honest and trustworthy just do it, don't question the process trust me do it!

2 novembre 2025
Avis spontané
Logo de BrandRep

Réponse de BrandRep

Thank you Jorgia, Kaddee will be thrilled to see this when we send it to her.

Noté 1 sur 5 étoiles

Very upset with this company

Very upset with this company. Didn’t help me tailor my leads at all. Just activated my Google ads and started spending my money. Ended up losing about 500 on the whole thing with absolutely nothing to show for it. SCAM. DO NOT USE.

27 janvier 2026
Avis spontané
Logo de BrandRep

Réponse de BrandRep

Hi Gabriel, it already shows in our history that you were receiving leads but removed the campaign we created for you. Please call in and they will walk through ensuring you can view those leads.

Noté 5 sur 5 étoiles

New Customer

Well I'm New at BrandRep. So far so good I have been verified with Google so far and now we are working on optimization. They have been very supportive and they have been there for me every step of the way, answering questions and calling letting me know what to expect next. Can't wait to see what Brand Rep has in store for my business We Haul moving company LLC.

22 janvier 2026
Logo de BrandRep

Réponse de BrandRep

Thank you Brandon for sharing your optimism.

Noté 5 sur 5 étoiles

They made things very simple and easy

They made things very simple and easy
I would definitely recommend them if you’re having trouble getting your business on Google

21 janvier 2026
Logo de BrandRep

Réponse de BrandRep

This is very motivating to hear Thomas, thank you.

Noté 1 sur 5 étoiles

Steer clear NOT above board!!

The process was supposed to be seamless. They were gonna hold our hands through the whole entire process and ended up us being the ones holding their hand. The website is terrible. The pictures are all wrong. We use them because they said that they would get us going on Google ads and they haven’t done anything as far as that either they put together as five dollar Website and charged us $550 a month so $3500 for six months for nothing a website that I could have had built for $300

9 janvier 2026
Logo de BrandRep

Réponse de BrandRep

Hi Chris, you purchased a marketing SEO package. The website is just one component. It shows that you are contacting your sales agent for site edits. Please contact customer service since they are equipped to task those changes. Your account is 16 days old. SEO requires much more time to develop.

Noté 1 sur 5 étoiles

Worst experience of my life!!!

I have had the worst experience with BrandRep!!! I paid $4500 for a service close to 6 months ago which included a website, the website just got done last week but is full of errors and does not have everything I asked to be done. I did my own google profile despite this being part of the service I paid for, AI images were added to my website instead. I try to reach the sweet talking CEO that stole my money Charles over the course of the 5-6 months, I get crickets, the direct contact Janette responds only when she feels like, gaslights me and then gets almost nothing done after our conversation. I am more than frustrated and I just need my money back so I can find a company that will actually support my new small business. I regret falling for this scam!!!

20 août 2025
Logo de BrandRep

Réponse de BrandRep

We’re sorry to see this feedback and want to clarify a few points for anyone reading.

We do not ignore active clients, and we do not consider unresolved concerns acceptable. Your project is still active, and we have ongoing records of communication and deliverables related to your account.

Because this involves specific scope items, timelines, and account details, they are not solvable in a public forum. We have already reached out directly to continue resolving the outstanding items and to review next steps together.

We remain committed to completing contracted work or reaching a fair resolution through direct communication.

Noté 5 sur 5 étoiles

Best marketing management money can buy

If your starting a business and don't know what kind of tools to use? They tailor make your ideas and bring them to life and promote you and work with you as you grow, customer service and support are always friendly no matter what! 5 STARS ×1000

6 janvier 2026
Avis spontané
Logo de BrandRep

Réponse de BrandRep

Such great news, thank you Joseph

Noté 1 sur 5 étoiles

I've signed up with them 5 years ago…

I've signed up with them 5 years ago and for the first few years everything was great! A couple years I bought the domain name and ownership was supposed to be transfered to me and never was which wasn't a huge deal. A little over a year ago I paid $1k for them to revamp my website. Ever since the revamp I havnt gotten a single lead. A year in I called and told them and apparently when they updated my webpage it wasn't done right so the request quote wasn't working. It took weeks for them to fix it and now my custom email that went with the website isn't receiving emails and I can't get that fixed. Now im receiving scam leads in Russia and havnt received any viable leads since updating my webpage. Main problem now is that my email isn't working. Won't receive any incoming mail. My name is Michael Richards with MIKEMOWSBEST

1 octobre 2025
Avis spontané
Logo de BrandRep

Réponse de BrandRep

Hi Mike, it looks like the CS team helped you resolve this. Please feel free to call in if you need further assistance.

Noté 1 sur 5 étoiles

DO NOT HIRE BRANDREP!

Do not hire Brandrep for your marketing! Kaydee signed me on, and never wanted to talk to me again about issues I was encountering. I had to call from a different number and she finally answered. They made so many mistakes that I hired a 3rd party to audit my campaign and it was all done wrong. Different company name, wrong key works, etc. They wont even make the changes. They will not cancel or refund my money. They stopped taking my calls. They are a scam company with 36 complaints on The Better Business Bureau. DO NOT HIRE THEM, THE WORST CUSTOMER SERVICE!!!

11 décembre 2025
Avis spontané
Logo de BrandRep

Réponse de BrandRep

Hi Magaly, I see that our team has addressed your concerns. Please call our main customer service line the next time you need assistance. They are more equipped to assist with technical changes. 855-800-2833

Noté 1 sur 5 étoiles

I am honestly shocked by how poorly my…

I am honestly shocked by how poorly my experience with Brandrrp went. From the beginning, their team made big promises about SEO and social media work for my company. Several people called me, talked about how “professional” everything would be, and told me very clearly that the service was month-to-month.

But after three months, I saw absolutely no real work, no reports, no updates, and no sign that any SEO or social media activity was happening at all. I kept calling and emailing, and most of the time nobody responded. When I did reach someone, nothing was ever delivered.

Because nothing was getting done, I canceled the service by email. Even then, they continued charging my account. When I called to ask why, they suddenly claimed I had agreed to a six-month contract—something completely different from what they told me at the beginning.

I again asked them to send the reports and social media updates they promised from day one, and once again they ignored me. After months of paying, I still have nothing to show for it.

Based on my personal experience, I feel that BrandRep did not deliver what they promised, did not communicate, and did not provide the services I paid for. I regret trusting them, and I strongly encourage others to be extremely cautious before signing anything with this company.

This is a real review. My name is Naz from Ontyme Security, Inc. We have already discussed this matter previously, and multiple attempts were made to follow up and resolve the issue. Unfortunately, we did not receive any further response.

7 décembre 2025
Avis spontané
Logo de BrandRep

Réponse de BrandRep

Hi, your review doesn't have any name, email, or specificity for us to find your account to help. If this is a real review, please call us or live chat us on our site so we may address it.

Noté 3 sur 5 étoiles

The site is fine the only thing is We…

The site is fine the only thing is We cover Austin Texas, Leander is just a small suburb. Please change the city to Austin Texas

4 décembre 2025
Logo de BrandRep

Réponse de BrandRep

Hi Randy, that is meant for the local SEO to get a foothold from your base of operations. We can change that. I put in an edit task for you already. You can also request edits via calling or emailing content@brandrep.com. Please consider changing this to a five star once we notify you the change is complete.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus