Bravissimo Avis 822

London st norwich. I always get my bras here being a busty woman and am normally very happy. This week however when I tried on a bra I knew I wanted there was no Assistants upstairs only 3 standing behind the till downstairs.
I thought the small blonde who served me was snooty in her customer service.
30 p for a bag when ive just paid £45 is a bit of a joke.
.
Maybe your staff would benefit from some customer service training

First class experience. I phoned ahead to the Cheltenham store, explaining my situation and the very lovely Meg went through the whole process with me, assuring me that she had added notes to my booking to ensure the fitter was aware. When I arrived the equally lovely Liv explained the process again, treated me with the utmost respect and care, whereby I have come away relaxed and happy, having discovered, like so many others, that I’ve been wearing the wrong size. I always detested, and avoided as long as possible, this type of shopping, but thanks to the wonderful ladies in this store I’m confident I’ll be back. They exhibited the art of friendly and welcoming customer service that is sadly lacking in the majority of stores today and I would absolutely recommend this store.
A big thank you to them

I have been a customer here for years never been anywhere else.
I went to Westfields in Shepherd’s Bush on 39th march this year. I was looked after by who I was told was the Manager!
She asked me about my size but I wasn’t sure so asked her to look in my notes. She said the bra I was wearing was too high at the back and I asked her to bring what she thought would be good. She made me wear many different bras but she was full of her own opinion as opposed to mine. She was also comparing her own bra and said it would be good for me too. I took her advice and she fittied me with these but I wasn’t too keen.
The way she got me to try the. Ra was for me to bend over and literally drop my boobs into the cups and she then asked me to straighten up and fastened hook! I have NEVER EVER been asked to do that before.
I went and paid for the bras and asked the young girl behind the till as to who this woman was and I told her my story. I was informed she was the MANAGER. Shaz was the name I had on my card.
She gave me details where to post my complaint and so reluctantly doing it.
I then went for another fitting and was fitted by a lovely girl by the name of Lauren and she took her time and I came out really happy.
I tired to use another store but their bras just do not work on me.
So thank you for being there for people like me who,love your store.

Was an amazing shopping day on the 25th ,tried a different shop in London and i loved it.Left with 5 perfect bras ,staff was friendly and the fitting room ever so spacious .Definitely comimg back

Vielen Dank für die tolle Beratung, alle Verkäuferinnen waren bemüht uns den Aufenthalt im Laden perfekt zu machen. Wir kamen aus Deutschland in den Laden nach Birmingham und leider waren die Modelle, die wir ausgesucht hatten in der richtigen Größe nicht da, trotzdem kam die Verkäuferin ein paar Minuten später mit anderen Modellen. So ein schönes Erlebnis für mich. Ganz herzlichen Dank.

I feel really sad writing this I've been going to Bravissimo for a good ten years or more. I love the experience sorting out my bras that the ladies always get spot on to going to get them wrapped at the till,but this time I felt disappointed 😞 getting to the till in Cambridge I was met with "Would you like at bag they are 50p" then "Do want them wrapped in tissue" I would like the whole experience!! This spoiled it for me after traveling from Peterborough to be rushed through after spending £120.

Bought 2 nursing bras for £80+ and neither has lasted more than 7 months. Sent them back, lady on the phone insinuated I wasnt telling the truth about washing them by hand because the label was faded 😂 labels apparently dont fade when hand washing too. then she said she expected the bras to only last about 6 months. Appalling quality. Appalling service. Offered a £10 voucher to a mum on maternity leave. Expecting me to pay another £70+ to replace them. A joke of a company.

I did not sign up to any postal marketing!. What was meant to be a private and confidential thing has turned into a horrible experience for me!. Never going to be ordering from you Ever again!

I went into the Liverpool store today to return a couple of bras that I had ordered online but it turned out I was using the incorrect size. Paula R was on the till and said she was sure that I was wearing the incorrect size so advised me to have a refit as the person who had originally measured me was new and hadn't advised me correctly. Iesha fitted me again and I am so happy with the outcome as they swapped my incorrect bra for the correct size. I will definitely be going back for all my future bras as the customer service was second to none. Brilliant service 👏

I was just in your Westfield White City store and wanted to highlight one of your team members. Willow is an absolute asset to your company, she's polite, extremely helpful and really easy to communicate with, she funny and engaging, it's always a pleasure to be assisted by her. My in-store experience today was an exceptional example of great customer service, that other companies could learn a lot from.

[I'm in the United States] I've been buying from them for a few years and never been disappointed
- great bras for large breasted people including going up to
- good variety!
- includes UK and european bras so get band sizes down to 30 as well as much larger band sizes
- returns take a bit longer, but worth the tradeoff!!
- customer support is great, including online bra fittings

I had a fantastic experience at Westfield Bravissimo with the fitter, Shaz. She was really attentive and gave great recommendations on which bras would suit me best. I’m currently postpartum, so finding something that offers the right support has been really important, and the bra she picked fits perfectly, and it’s honestly the best-fitting bra I’ve had in a long time. I feel really well supported in it. Overall, I would highly recommend and will definitely be going back.

I've been buying from Bravissimo for years - most recently been in contact about a return query and, before that, for sizing advice on a strapless bra. They are one of very few companies these days whose customer service remains excellent and genuinely people-focused . You speak to real people - no bots - all of whom seem sincerely committed to helping you. Bravo Bravissimo!

I ordered 2 bras and a pair of briefs online and used PayPal pay in three option. Two days later my order is still awaiting authorisation. Bra for me and Next had no issues with me paying in three. I've not even received any communication if there's a problem and I can't raise a report on paypal before the order is authorised. It's ridiculous and I shall never use Bravissimo again and I shall certainly let my friends and family know to avoid this seller.

I went to the Bravissimo for the first time in years and had such a great experience. I was helped by Shaz (i hope I got her name right) and she was able to get me fitted in the right bra so quickly. She got my exact size the first time (even for a strapless bra!). Would definitely come again.

What an amazing experience today in your Liverpool store - I took my young teenage daughter who is neurodivergent and has a physical disability. We really needed some help and advice on a well fitting bra which would also be comfortable due to sensory difficulties. The lovely Kathryn had the perfect manner with my daughter, listened to what we wanted and put her at ease straight away- just even choosing the larger changing room for us so I could go in and assist. She was very patient and brought us some lovely styles. She was very considerate of my daughter’s needs in a discreet and understated way. We came away with 2 bras and more on order. Won’t hesitate to come back again. Thank you Kathryn.

I had my first ever bra fitting on Friday the 13th, at the age of 75! I walked into the Bath shop without an appointment and the kind staff flexibly fitted me in as I had nowhere else to be on a rainy day.
Having lost 6.5 stone, I knew I was wearing the wrong size bras but was surprised to discover my correct size is 40GG (having started at 48H 10 months ago!) The very patient Casey brought me many different styles to try on and I left wearing the most comfortable bra I have ever owned, plus another in a different style. As I now swim every day, I know I’ll be back soon to get a new swimsuit, which Bravissimo also have in different cup sizes. I still have more weight to lose, so I’ll also be needing another fitting later this year and shall really look forward to revisiting this friendly shop.

Amazing virtual fitting so supportive, helpful and kind. Great quality product easy returns and exchanges. Stores are always beautiful, best place to buy bras.

Following a recommendation from a good friend and after unsuccessful bra fittings in other stores. I am very happy with my recent visit to the Brighton shop.
I felt very welcome & heard by both the receptionist and Nola, the young lady who helped me with the bra fitting.
All I wanted was a practical and comfortable good quality bra. I left the shop with 3 purchases: Ultimate Comfort bra, Cora Bralette Bra & briefs. This is seriously the best bra & briefs I have. It's also important to get proper advice on how to look after your underwear.
Very polite, professional, attentive and honest staff.
Keep up the good work. Thank you.

Can’t believe I didn’t try the brand sooner! I was fitted by Abi over a virtual fitting which was such a lovely experience, I felt really comfortable and she then went through different bra styles. I am a 34HH and there is rarely anything on the high street that fits nicely and looks good too. The bras are lovely and so comfortable, I will definitely be ordering more!