Brayleys Cars - Brayley Honda Enfield Avis 

Very prompt professional-young lady (Layla) I think was polite and sorted out my question and issues quickly
Thank you

Staff were extremely helpful explained everything that was on offer and they let me know when the car was ready for collection just one down side no Collection’s and return of car’s service any more

I would like to take this opportunity to express our sincere appreciation for the excellent service provided by Axendis.
From the very beginning, the professionalism, detailed explanations, and clear guidance we received made the entire process smooth and reassuring. The way your representative explained the features and benefits gave us complete confidence and strongly influenced our decision to proceed with the purchase.
What truly touched us, however, was the personal care shown even after the sale was completed. The follow-up call to check whether we had reached home safely with our new car was a thoughtful gesture that reflects genuine customer care and commitment, which is rare to find.
We are extremely satisfied with the service and would gladly recommend Axendis to others. Please convey our appreciation to everyone involved.
Thank you once again for such a pleasant and memorable experience.

From start to finish the whole process was managed superbly.

Great service, perfect attention to detail, it was all good in both communication and service to my vehicle. Would definitely recommend

Customer service attended to me promptly and understood my requirements.

Reception team were very friendly and efficient and prompt in dealing with my questions

Amazing service

Brayleys Honda in Colindale is an absolute disgrace and im sure its the same for each of their other sites too!

Both our key fobs had stopped working due to battery replacement so we went to our local Honda dealership for a supposed technically astute person in their parts department who not only opened up the fob but was unable to diagnose the problem and then informed us that it would cost £85 to reprogram the keys with no availability for more than a week yet a local locksmith diagnosed & fixed the problem in less than ten minutes for £10 not £85.

Brayleys are nothing more than snake oil sales people and theres certainly no after care with this company so look elsewhere for all your Honda needs.

All the staff were very polite and friendly.
I am very satisfied with the service provided by Brayley Honda Enfield as I have been a returning customer since 2016

I left my car with professionals, the procedure was explained, I agree have the problem carried out by this department

Your reception staff are fantastic. They welcomed us and treated us as special customers. Exceptional customer service - thank you

Car collected promply and serviced with care and expertise with full details emailed to me as the service was carried out. Brayleys st albans excellent in every respect.

Polite helpful knowledgeable

Richard was easy to talk .He explained every thing about the car and answered every question we asked. He explained every thing in an easy polite manner and concentrated on us for the whole of the transaction . This was an easy and relaxing process and would recommend Richard any time

Although I find having an MOT on my car an anxious experience, Brayley Honda always has a great welcome and I feel that they are bothered about making me feel at ease when I’m there. In all the years I’ve been going there it’s been the same if I’m there for a car service or buying a new car. I highly recommend giving them a try for buying a vehicle or getting one serviced.

I'm really happy with the service I received when I brought my car in for a service and MOT. Jenifer and Jess were both super helpful and made for a great experience at drop off and collection. Top marks!

Always had good experience and brilliant friendly staff specially Jennifer always welcoming and always smiling

Good customer service the two members of staff at the front desk very helpful and professional. Car serviced in a timely manner , no complaints.

Dec 2023 bought 5yr service plan and Hondacare package for £1,200. I sold the car for DVLA enforced and verifiable medical reasons. I hoped that Brayley/Honda might offer a partial prorata refund in these extenuating circumstances where I could no longer use the car.

I was wrong to expect any refund. This, despite the fact that my wife, for whom the car had been bought died in the interim.

Double tragedy for me - big financial win for Brayley/Honda.

The cancellation contractual terms stated are indeed very clear and unforgiving - but I had expected a little sympathy and flexibility. Other manufacturers (eg Nissan) offer a refund less a small admin fee

This rigidity by Brayley/Honda is a great shame - all my previous dealings have been perfect.

WARNING DO NOT BUY THESE PLANS Tragedies and changes can occur in any family. This particular big business allows no leeway. WARNING