Russell at the Hemel Hempstead branch was very helpful, from the moment I dropped the car off for its annual service and MOT, until the time I picked it up later in the day. I was kept informed of th... Voir plus
L'entreprise a répondu
Two Waters Road, HP3 9BX Hemel Hempstead, England, GB
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Russell at the Hemel Hempstead branch was very helpful, from the moment I dropped the car off for its annual service and MOT, until the time I picked it up later in the day. I was kept informed of th... Voir plus
L'entreprise a répondu
Amaar is a brilliant & a very helpful salesman. He explains everything precisely & carefully. He made purchase of our Honda seem very smooth & straight forward for us.
L'entreprise a répondu
Very polite, helpful, and knowledgeable about the car. Spent time explaining carefully my options. I have used Brayley Honda for many years and have only once been disappointed with their service a... Voir plus
L'entreprise a répondu
I met Aamar Suleman on my first visit to Brayleys Honda. I was looking at changing my car but unsure about the Honda HRV. Aamar took time to show me the difference between the .two models I was look... Voir plus
L'entreprise a répondu
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Two Waters Road, HP3 9BX, Hemel Hempstead, England, Royaume-Uni
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A répondu à 27 % de ses avis négatifs
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Very helpful staff and explained everything to even untechnical customers

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
This is my 7th CR-V so they must be doing something right! I always say 'this is the best car I have ever owned' and so is this. Aamar and team at Brayley's Hemel Hempstead were very helpful which made the entire experience a pleasure.

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
First service since purchasing my HRV-e. Made to feel welcome on arrival by Brayleys Honda Hemel Hempstead and a telephone call to advise me when the vehicle service had been completed earlier than expected. Added to which the service included a complementary car wash. No hesitation in awarding 5 stars.

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
Recently purchased a new car from Brayley Honda Hemel Hempstead HRV Hybrid and was thoroughly impressed and Highly Satisfied. From the moment we reached out, their customer service was top-notch. The team was attentive, responsive, and went above and beyond to address all my queries. The service itself was executed flawlessly, exceeding my expectations. I appreciated their professionalism and expertise every step of the way. Highly Satisfied with Aamar & Clive and would recommend to anyone in need of a new car.

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
As always Brayleys HH gave an excellent service, speedy, efficient and reasonably priced. All the staff go out of their way to be helpful and give the best possible service. I cannot praise this garage enough — they have given consistently good service over many years.

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
Excellent service and good customer relations

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
Car was serviced in good time. Jason Green was helpful and information was given politely and promptly.

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
Very efficient and thorough in the mot and servicing of our car.

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
Have used Brayleys for my car service since it's purchased. Always receive an e-mail reminder that service is due. This year dropping off the car was a simple and quick process.
Collection was just as simple, informed that there where no issues either on the service or the MOT.

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
Point of sale was smooth. Only disappointed by the fact that Honda multi point check is done when they get the car as a trade in. Its not done prior to sale/collection. In our case the check was done in November and we purchased in February.
WHY is this not rechecked before handover ???
I was not shown how any of the dials and instruments work(when collecting car), I am now having to read through a lenghy manual. Felt rushed as other people in showroom.
I love my new car, just wish I was shown what button does what !

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
Manoj was really helpful and broke down all of the items associated with my service and planning current and future maintenance requirements.
Great customer service too.

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
Excellent service. Professional team at Brayleys. Car valet at end of service a nice little extra.

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
As always top service and fantastic team. I was 100% looked after and the service department went the extra mile to get me home and get my car back to me. Thanks so much!

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
Very helpful customer advisor in the sales/service dept. He took my car for a drive, while I waited, to check my clutch was OK. Very polite and helpful.

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
Ease and efficiency of booking, collection and return and the service itself.

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
My service was carried out quickly and the estimated finish time was kept to.
Added bonus the car was given a proper valet clean and wash , great job..

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
I dealt with Domonic @ Brayley’s who is in the right job. Very personable, helpful & explained all aspects of the purchasing journey. I took Domonic’s assessment & description of the car at his word and it was as describe and very well presented upon collection. Excellent service and an excellent approved used Honda.

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
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