My car was MOT’d and serviced promptly and professionally. A short video of the initial inspection of the car was surprisingly useful and reassuring. Orla on the front desk was friendly and thorough.... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementBarnett Wood Lane 5, KT22 7DL Leatherhead, England, GB
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Lisez les avis des autres
Efficient booking in system, all done in advance online. Very useful video provided of vehicle check, plus itemised list of additional recommended work, including costs, which gave ample time to revie... Voir plus
L'entreprise a répondu
Everything done re service andMOT efficiently. I was informed about all extras that required attention. Video of car care taken. However prefer to receive phone call from Brayley rather than message o... Voir plus
L'entreprise a répondu
The staff were very polite & helpful. The recall service was very thoroughly carried out. It was interesting & informative to see the video of the service afterwards. I was pleased & impressed with my... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- Atelier de réparation automobile
- Magasin de pièces auto d'occasion
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Coordonnées de contact
Barnett Wood Lane 5, KT22 7DL, Leatherhead, England, Royaume-Uni
- 01372 360099
4,6
Excellent
254 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 31 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Always very helpful and efficient.The…
Always very helpful and efficient.The service and MOT was completed to a very high standard. The courteous and reassuring team make it easy to
choose Honda Leatherhead each year, knowing that there would be a guaranteed excellent outcome.
20 mars 2023
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hello Mrs Blunden-clentsmith, thank you for your praise and kind comments about our team, we really appreciate it. We look forward to welcoming you back into the dealership on your next visit.
Car booked for 24 month service
They sent a reminder in good time, booking was done conveniently online and then a follow up phone call.
A reminder was sent when the car was due to go in.
A courteous and polite reception when car was dropped off, a phone call from them with an update, and another call to say car was ready to pick up.
Explanation on all work that was carried out.
Excellent service through out.
14 mars 2023
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Clive, we are so happy to read such a great review about Brayley Honda Leatherhead, and are delighted to hear how pleased you were with the experience you received. Please let us know if there is anything else we can do for you; we are more than happy to help!
Great Customer Care.
I.ve been a customer of this dealership ,since I brought my Jazz there 13 years ago. they have always given me a great service, and very good customer care. I would recommend.
11 janvier 2023
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Réponse de Brayleys Cars - Brayley Honda Leatherhead
We are so happy to read such a great review about Brayley Honda, and really appreciate your kind words and recommendation. We look forward to welcoming you back into the dealership on your next visit.
Excellent friendly service
I booked my car in for your £20 winter check.
I got an appointment very quickly.
The actual check was done very efficiently
Rita, one of your receptionists, helped me sort out a Sat Nav problem and told me how to update my maps.
Very friendly and efficient service
Thank you
13 décembre 2022
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hello John. Thank you for leaving your great review of our dealership and your 5-star rating of us.
That's what I call service.
When I received a re-call for my Honda Jazz, Brayleys arranged for it to be collected and then returned to me after the work was carried out. They even washed the car and cleaned the interior. All free-of-charge.
2 décembre 2022
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
We sold a Honda to Brayley’s today
We sold a Honda to Brayley’s today. Sales team extremely friendly and helpful, Clarence and George couldn’t have made it easier . Thank you. Can highly recommend them . (Leatherhead branch)
1 novembre 2022
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Thank you for taking the time to leave us a review. We're happy to hear you had such a positive experience with Clarence, George and our team at leatherhead! We hope to be able to assist you again in the future.
Good customer service experience
I was kept informed of the progress of my vehicle service by phone and the work was completed promptly. I had a few questions and Tina was very helpful in trying to obtain the answers for me.
25 octobre 2022
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Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Phil, thank you for sharing your positive experience! We are delighted to hear you were happy with the service provided by Tina. Please let us know if there is anything else we can do for you; we are more than happy to help!
Quick turnaround and professional and…
Quick turnaround and professional and friendly service
24 octobre 2022
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Réponse de Brayleys Cars - Brayley Honda Leatherhead
We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Efficient as always!
Friendly, personal service and sound work in the actual mechanics department. Thank you Leatherhead Honda!
13 octobre 2022
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Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Heather, we are so happy to read such a great review about Brayley Honda Leatherhead, Thank you! We look forward to welcoming you back into the dealership on your next visit.
Took car in for service and MOT
Took car in for service and MOT. The staff were as polite, helpful and efficient as they always have been over the 10 years that we've been using them.
10 octobre 2022
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi John, Thank you very much for your praise and kind comments about our team. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Very efficient annual service on my…
Very efficient annual service on my car, only downside that the company no longer offers pick up of your car for free as they now charge £20.
6 octobre 2022
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Réponse de Brayleys Cars - Brayley Honda Leatherhead
Thank you for your review. We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Rude and pushy sales staff experience
Rude and pushy sales staff experience. Not sure whether all of them are like this but the particular individual I spoke to was very blunt and not helpful at all. Definitely pushed away a potential customer
23 septembre 2022
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Steve, thank you for your feedback, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at 01372 360099 when you have a chance. Thank you, and we look forward to hearing from you.
Great Customer Care
The previous owner of my Honda CR-V had only given one key for the car when I bought it from a Brayley garage down south. I needed a spare in case I lost the key or for another family member to use the car if I was not around.
Back home some time later, I raised the problem with Brayley St Albans and they offered to make me a second key at my nearest Brayley garage, Hemel Hempstead. The staff there were great and programmed a new key for me - at no charge! Such a relief to have a spare key. Thank you Brayley's.
28 septembre 2022
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Lou, we are very happy we could provide you with a positive experience, and we able to help you with a 2nd key to your Honda CR-V. Please let us know if there is anything else we can do for you; we are more than happy to help!
Service & MOT carried out effectively…
Service & MOT carried out effectively and with no problems
19 août 2022
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi David, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Excellent Service at Brayley Honda Leatherhead
On Saturday morning, I went into Brayley Honda in Leatherhead to look at cars which would fit my tight budget.
Amanda Killen, the sales Executive, was professional, kind and efficient throughout the process. She was attentive to my needs and was sure to answer all my questions, giving reassurance when necessary.
I was blown away by the quality of the car but moreso by the quality of the service, as Amanda went above and beyond what was expected.
Thank you Brayley Honda Leatherhead, and thank you Amanda Killen.
A 5 star experience.
9 août 2022
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hello Jolene.
Thank you for your 5-star rating and review of your recent purchase from our Honda Leatherhead showroom. I am sure aht Amanda and the team will be thrilled to read your kind words.
All the best
Honda Leatherhead
I am very happy with the service…
I am very happy with the service yesterday. The Garage staff were very friendly and helpful. Urla kept in touch and advised me of what needed to be done.
The service was completed in good time and I was able to collect th4 car by lunch time.
I was pleased with the work done and the helpful staff.
Thank you
28 juillet 2022
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Tony, we are so happy to read such a great review about Brayley Honda Leatherhead, and are delighted to hear how pleased you are with the service you received. Please let us know if there is anything else we can do for you; we are more than happy to help!
Service
Excellent as always - receptionist is friendly and efficient; service completed in good time with added bonus of a nice clean car!
26 juillet 2022
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
We are so happy to read such a great review about Brayley Honda Leatherhead! Please let us know if there is anything else we can do for you; we are more than happy to help!
The reception staff are very helpful
The reception staff are very helpful. Being a Honda dealer, I trust them to service my Civic correctly.
21 juillet 2022
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Val, we're very happy you found our staff to be so helpful during your experience here at Brayley Honda Leatherhead. Please let us know if there is anything else we can do for you; we are more than happy to help!
The staff were very friendly and I…
The staff were very friendly and I didn’t have to wait long for my MOT.
17 juillet 2022
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Lucia, thank you so much for your 5-star review of our Honda Leatherhead dealership following your recent visit for an MOT
Bradley Honda garage are a very …
Bradley Honda garage are a very good I trust my car for servicing and other things for my car the staff are very helpful I give them five stars 🌟
5 juillet 2022
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Andrew, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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