Brayleys Cars - Brayley Honda St Albans Avis 

Efficient friendly always go the extra mile . Have driven Honda’s for years and Brayley never let me down. Keep up the good work!

This is the 4th car we have bought from Brayleys St Albans. Mark Gilham has sold us the last 3 and he has been excellent at all times. Providing help not just during the purchase process but with any other help we’ve needed.
I have nothing but praise for the organisation. Although customer parking needs attention!!! It could put some potential clients off !

As ever I received excellent service from Brayley Honda. I as able to book my car in for service on a day that suited me well. The 'collect and return' service worked a treat, meaning that I could concentrate on other things for the day.

Excellent service from start to finish especially from Manoj in service reception and from Anna who showed me the hire car. All work completed on my car as expected and car was even ready early.

All the staff are very welcoming and the atmosphere once you step in it’s really welcoming and nice.

Second new car purchase from this local Honda supplier. A return to find out more about the new models available and advice from their sales executives . Mark
Dealt with my enquiries professionally and without any stress. My initial choice was not suitable and another model was recommended and tested . A purchase made and car supplied, and transfer made without any complications on the arranged day. Done in an amicable way . Pleased with the outcome .

I always feel that I am treated well here. The service is polite and friendly. And no unnecessary work is suggested - any advice is practical and sensible.

Efficient friendly service

a component on my dash board had broken. The air flow control. The garage said they would try to fix it back, never having done this before but they would try.
In fact the mechanic fixed the component back in position, real great, very tricky repair to do.
I was very pleased, very helpful.

The service was fine. There was an error on our service invoice which was a nightmare to amend! Fortunately the lovely Tia sorted the issue. Brayley need to sort the telephone lines

I was very impressed. I had my car in for a service and MOT under the 5 service plan. A couple of issues needed attention under warranty. All was very efficient and friendly, better than expected.

My experience has always been that the staff at Brayleys Cars provides a no fuss, friendly yet professional service. I have no problems recommending them.

Polite and friendly welcome. Efficient service, clear explanations, everything was smooth and straightforward.

Booking process and booking in on line worked well.
I was phoned when the work was completed.
All together a straightforward process.

All staff in this branch are polite and professional especially Mark who served me. He listened to my choice and my budget carefully. He then, I believe, went out of his way to make that happen- got me my new car. Thanks Mark once again x

Always a pleasure the staff are friendly and welcoming

Annual service carried out with great efficiency and care. Brayley Honda St Albans provides reliable reassurance when asked to service a car that has a loving home.

Came into showroom
To book a service and then rang to change to having car picked up.
Turned out very long winded.!
The appointment came through with job details which didn’t look most professional.
Car was picked up promptly but disappointed that the charge to pick up and drop off is now £50, which I thought was extortionate.
Also car doesn’t get a courtesy wash now which is a shame and always in the past has made the service complete in my eyes.
This didn’t affect the service though.
Had a couple of calls from the showroom
(Sorry forgot his name) polite and extremely informative.
So all in all a good experience

Very friendly staff, happy to help and find resolution to the issue / query.
The process of ordering a spare part was as simple as walk in the park