Brayleys Cars - Brayley KIA Dunstable Avis 

541
TrustScore 5 sur 5

4,8

Houghton Road, LU5 5BF Dunstable, Bedfordshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I made a visit to Brayleys to have my Motability car serviced. I had a waiting appointment and when I arrived I was offered a choice of hot and cold drinks and was seated in a very comfortable chair.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited to look at a kia stonic..Oliver Tomkins the sales guy gave me all ofthe information I needed to decide to have that particular car. A test drive was had the decision was made..Oliver kept... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The best car dealership I have ever dealt with. Rather than just pay lip service, the team go out of their way to be friendly and helpful. I seriously cannot fault Brayley’s sales, after service and s... Voir plus

Noté 3 sur 5 étoiles

Car service was fine. It’s 18 month old so wasn’t expecting problems. However I have a real issue with my inner screw petrol cap jamming even though I leave it quite loose. When car gets hot it jams a... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Atelier de réparation automobile
  3. Magasin de pièces auto d'occasion
  4. Vendeur de voitures d'occasion

Écrit par l'entreprise

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Coordonnées de contact

  • Houghton Road, LU5 5BF, Dunstable, Bedfordshire, Royaume-Uni

  • 01582477500

4,8

Excellent

TrustScore 5 sur 5

541 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 31 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,8

Tous les avis

(541)

3 071 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Very friendly and helpful staff

Very friendly and helpful staff. Lots of smiling faces and knowledgeable helpful people.

28 juillet 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley KIA Dunstable

Hi Cullendon, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Noté 5 sur 5 étoiles

Not rushed not pushed

Over the years we have purchassed 10 cars, before it was Brayleys it was Grovebury cars.
We have known a number of the team at the Dunstable site for 18 years.
George and Peter looked after us on our latest purchase.
The handover was not rushed, the car and it's controls were explained in detail.
We would highly reccomend Dunstable as the place to buy your next Kia car.

24 juillet 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley KIA Dunstable

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 5 sur 5 étoiles

Helpful friendly service

Helpful friendly service, really listened to what I was looking for and I was never rushed to make a decision.

23 juillet 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley KIA Dunstable

Hi Anne, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Noté 4 sur 5 étoiles

Great staff, unfortunately unsuccessful this time.

The staff are very pleasant and helpful but on this occasion, have so far failed to rectify a communication problem with a recently purchased, albeit 2nd owner, EV.
Hopefully they will be more successful on the next visit.
Have been to them a number of times with a previously owned Kia Hybrid and always received good service. They are part of the reason to purchase another Kia car.

22 juillet 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley KIA Dunstable

Hi John, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Noté 5 sur 5 étoiles

We recently purchased a Kia from…

We recently purchased a Kia from Brayleys in Dunstable and we found the whole experience great. Specially like to thank Peter Deans who was so helpful from the very beginning. Made the whole process top notch without ever being ‘pushy’ like some car salespeople are. Thoroughly recommend.

29 juin 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley KIA Dunstable

Hi Edward, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 5 sur 5 étoiles

I recently bought a used Kia Rio from…

I recently bought a used Kia Rio from this Kia dealership and had a great experience overall. Syed was excellent throughout the whole process – friendly, professional, and made everything as easy and stress-free as possible.

Unfortunately, there was an accident where my car was damaged while it was in their care. However, I really appreciate how the dealership handled the situation. They took full responsibility, repaired the car to a high standard, and kept me informed throughout. While it wasn’t an ideal situation, it’s how a business responds when something goes wrong that really matters, and they dealt with it professionally.

Thank you to Syed and the team for their honesty, support, and customer service. I’d happily recommend them to anyone looking for a car.

18 juillet 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley KIA Dunstable

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 5 sur 5 étoiles

Customer service is excellent and staff…

Customer service is excellent and staff are always very helpful and polite

15 juillet 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley KIA Dunstable

Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Noté 3 sur 5 étoiles

Slow response

A revisit 2 weeks after diagnosis and part ordered. Dropped car in at 8am. Engineer took car in at 10.30 and returned it at 10.55 Fixed.
Disappointed that my car was not prioritised as a returned to fix...

17 juillet 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley KIA Dunstable

Thank you for your review. Having checked our records, we can see that you opted for an all-day appointment rather than a waiting appointment, so that we could see your car in at an earlier date. We are sorry if this proved inconvenient on the day.

Noté 5 sur 5 étoiles

The staff are always courteous and…

The staff are always courteous and helpful

14 juillet 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley KIA Dunstable

Hi Robinson, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Noté 5 sur 5 étoiles

Amazing Service from Jordan & Georgie…

Amazing Service from Jordan & Georgie really helped out very last minute special thanks also too Lee Buckley for his help

16 juillet 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley KIA Dunstable

Hi Craig, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Noté 5 sur 5 étoiles

A garage I trust to service my car

Everyone was friendly, helpful and efficient. My car was collected and delivered on time, and the work needed was explained to me, along with the costs. Great service!

15 juillet 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley KIA Dunstable

Hi Jane, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Noté 5 sur 5 étoiles

Professional as always

Professional as always, great liaison and no surprises for my service.

2 juillet 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley KIA Dunstable

Hi Alan, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Noté 5 sur 5 étoiles

No issues with booking in

No issues with booking in. Friendly. Worked while waiting and coffee and biscuits supplied.

1 juillet 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley KIA Dunstable

Hi Ian, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Noté 5 sur 5 étoiles

Great communication and service

30 juin 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley KIA Dunstable

Hi Rachel, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Noté 5 sur 5 étoiles

Bradley’s service desk…

The staff at Bradley’s service desk were amazing. They helped me so much, and now my car is fixed. Everyone I spoke to over the 2 weeks were very pleasant and gave me a lot of good advice. It was very easy to drop car off and collect car. A very smooth operation all round.

29 juin 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley KIA Dunstable

Hi Belinda, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 5 sur 5 étoiles

Car Purchase

This was my first new car purchase in 19 years - from the moment we entered the car showroom in Dunstable through to driving away our experience & service received has been first class. No hard sale but finding the right car for our needs & talking through the pros & cons - Peter Deans 'held our hands' through the process in a most professional manner & we would highly recommend him without hestitation.

30 juin 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley KIA Dunstable

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 5 sur 5 étoiles

Win for Brayley Kia

Third car off Kia, even when I expressed interest, the sales manager Jake informed me in the first instance of the tax band. A nice smooth process, no heavy selling, all questions answered.

29 juin 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley KIA Dunstable

Hi Shane, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 5 sur 5 étoiles

I purchased Kia Sorento Aspire from…

I purchased Kia Sorento Aspire from Brayleys car and i am very satisfied with the service i received , All the employees and manager were friendly and helpful. 👍👍🙏🙏

24 juin 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley KIA Dunstable

Hi Mohsen, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 5 sur 5 étoiles

Excellent service desk staff very…

Excellent service desk staff very friendly professional.

26 juin 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley KIA Dunstable

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 1 sur 5 étoiles

Kia is worst they dont have parts you…

Kia is worst they dont have parts you need to fix the the car for one part you need to buy whole thing and cost you tousands very disappiinted with the service

25 juin 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley KIA Dunstable

Thank you for your review. Unfortunately, the configuration of parts is not something within our control.

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