Brayleys Cars - Brayley Nissan Wolverhampton Avis 

Before they used to vacuum and wash the car but not now Thanks

Jat displayed a calm professional approach. Talked through and explained everything very clearly. Timely update at every stage of process of purchase.

Very easy and straightforward to book.
On the day the service procedure was well explained with the service staff updating me on a regular basis.

Salesman took time to understand our needs in terms of vehicle spec and budget offering many options.Everything was clearly stated and explained and we did not feel under any pressure to make rushed decisions throughout the sales process.

That Lady! Bless her! Always welcomes you with a smile. The job also well done. It would have been a perfect job but the valeting service sadly is no longer available.

Receptionist team very helpful and efficient, work done on time including extra work required.

Very good sales person really helpful

As a Motability customer there are a lot of additional needs to be considered. At Nissan Brayleys the service is excellent. Fabien in Motability is superb as is Vanessa from Service.

Mark was very helpful and knowledgeable, making our experience truly enjoyable, he always kept us informed along the way. The handover went smoothly apart from one small hiccup but that was soon rectified

Absolutely brilliant service - would like to commend Vanessa who was so helpful and detailed with everything. Excellent customer service

Excellent customer service, consistent reliability and communication provided by staff and management at Brayleys Wolverhampton.Thank you.

Very smooth felt looked after no fuss and no unnecessary attempts to upsell

Very easy from start to finish to book a Service and MOT. Great communication, very helpful staff, greeted well and took control of the process.

The video inspection was clear, no hidden charges. Paying was a breeze and technical know how was clear.
Clear advice given. Would totally highly recommend.

Had a fantastic experience purchasing my new aryia from salesman Gino and also help from mark in getting the deal over the line and when I picked it up the bodywork looked like a mirror ! Many thanks for all your help

Excellent customer service, super helpful and polite.

We came here after having a awful experience at (big motoring world) Gino was polite and very professional from our first phone call with him to handing the car over to us. We're very happy with the service we received by him and when it's time to change our 2nd car out we have decided to come here again. Should of come here first! Thank you for a stress free experience.

Visited garage for an annoying rattle with identified location (under warranty), 2nd visit for same issue, nothing done effectively first time.
Arrived at garage and asked if rattle was obvious this morning and I mentioned it is less obvious when weather warm. The Nissan response was “why don’t you bring it back when it’s colder”. This was not particularly helpful after a 50 minute drive to get to the garage for 8.00 am.
I was told to wait and 10 minutes later told they didn’t know where my courtesy car was, but they knew it had a puncture, so would I wait to see if they could sort something out. Having a busy schedule I did not have the time to wait for something that may not materialise and had to leave in my car.
Nissan appears to happily accept sub standard service levels from some of its dealers.
Maybe answer is to “go Chinese”.

Polite and professional. Jobs done within good time frame.