Brayleys Cars - Brayley Renault Milton Keynes Avis 

284
TrustScore 4.5 sur 5

4,4

Barnsdale Drive, MK4 4DD Westcroft, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Tony is lovely and helped me secure a great deal on the model I wanted. He explained everything beautifully, arranged a pick up from the station when I collected the car and even filled it up with pet... Voir plus

Noté 4 sur 5 étoiles

I dropped off my daughter's Motability car for its annual service last Friday morning, and the member of staff I dealt with at the Service desk couldn't have been friendlier or more welcoming. I didn... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great customer service from the team I dealt with (Ian & Danny) very helpful & knowledgeable on product. Excellent handover on collection of my new car, explaining the vehicle in depth. Followed up a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The purchase of my new vehicle and trade in of my old one was executed to my satisfaction with efficiency. My sales advisor was most courteous and cheerful. I was very happy with the whole exper... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Atelier de réparation automobile
  3. Magasin de pièces auto d'occasion
  4. Vendeur de voitures d'occasion

Écrit par l'entreprise

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Coordonnées de contact

  • Barnsdale Drive, MK4 4DD, Westcroft, Royaume-Uni

  • 01908 866200

4,4

Excellent

TrustScore 4.5 sur 5

284 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 31 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(284)

3 169 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

First time here .all the staff were so…

First time here .all the staff were so helpful.not at all pushy like others i went in today .hence i will be collecting my car next week .they wouldn't be more helpful .very much recommended

15 juin 2024
Avis spontané
Logo de Brayleys Cars - Brayley Renault Milton Keynes

Réponse de Brayleys Cars - Brayley Renault Milton Keynes

Hi Tracey, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Noté 4 sur 5 étoiles

Happy first Experience with this Company

I was expecting a call, after applying online to book an appointment for MOT & fitting of a replacement light.
I didn’t hear back, so I contacted Brayleys, Milton Keynes by phone. From there, everything went very well. Lorraine pleasantly made the appointment for MOT and noted my other requests. On the day, my car was collected and delivered back to my home by a helpful and polite young man. I also had a call to say that staff were trying to source the replacement part needed for the repair job and they told me that I would be offered a new appointment when they had done that.
Jo

11 juin 2024
Avis spontané
Logo de Brayleys Cars - Brayley Renault Milton Keynes

Réponse de Brayleys Cars - Brayley Renault Milton Keynes

Hi William, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 2 sur 5 étoiles

Poor customer service

Having had my car called in under warranty after a red warning light came on, I spent the following 2 weeks chasing for an update on when it would be fixed. I called 5 or 6 times a day and no one ever picked up. Eventually on day 5 I spoke to someone who said they would check and phone me back. But no one did. Finally 5 days on and I got a message to say the car was ready to collect. Only to be told they couldn’t find anything wrong with the car. Shocking customer service.

10 juin 2024
Avis spontané
Logo de Brayleys Cars - Brayley Renault Milton Keynes

Réponse de Brayleys Cars - Brayley Renault Milton Keynes

Thank you for your review. We're sorry for the poor communication. Unfortunately your car didn't have any fault codes stored and didn't replicate while it was with us so we couldn't take any remedial action.

Noté 5 sur 5 étoiles

Great service

Work was carried out, I was keep advised on progress
Car was valeting after work completed

5 juin 2024
Avis spontané
Logo de Brayleys Cars - Brayley Renault Milton Keynes

Réponse de Brayleys Cars - Brayley Renault Milton Keynes

Hi John, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Noté 5 sur 5 étoiles

The sales team were all very helpfull…

The sales team were all very helpfull and explained everything very well.
Would definately use them again to buy my next car.

31 mai 2024
Avis spontané
Logo de Brayleys Cars - Brayley Renault Milton Keynes

Réponse de Brayleys Cars - Brayley Renault Milton Keynes

Hi John, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 5 sur 5 étoiles

1st experience with Brayleys

I was asked to be at the dealership at 8:30 and I would be out by 10am. On the dot, the keys were handed back in my and the car was washed. Excellent

21 mai 2024
Avis spontané
Logo de Brayleys Cars - Brayley Renault Milton Keynes

Réponse de Brayleys Cars - Brayley Renault Milton Keynes

Thank you very much for your kind feedback - we're glad to hear that your experience was positive and look forward to seeing you again.

Noté 5 sur 5 étoiles

Danny was excellent

Danny was excellent. Great service

15 mai 2024
Avis spontané
Logo de Brayleys Cars - Brayley Renault Milton Keynes

Réponse de Brayleys Cars - Brayley Renault Milton Keynes

That's great to hear - thank you very much for taking time to rate your experience so highly.

Noté 5 sur 5 étoiles

Professional and friendly from start to…

Professional and friendly from start to finish. Looking for a car we had visited many car dealers. Constantin made the whole process of buying a new car seamless, he was friendly and clearly knew his cars. He listened to what we wanted from our new car and delivered. Its mainly down to him we purchased from Renault.

11 mai 2024
Avis spontané
Logo de Brayleys Cars - Brayley Renault Milton Keynes

Réponse de Brayleys Cars - Brayley Renault Milton Keynes

Hi Felicity, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Constantin. We look forward to continuing to welcome you into the dealership for many more years.

Noté 5 sur 5 étoiles

Great sales man

Great sales man, very happy with his service from start to finish. Love my car 🙏

4 mai 2024
Avis spontané
Logo de Brayleys Cars - Brayley Renault Milton Keynes

Réponse de Brayleys Cars - Brayley Renault Milton Keynes

That's great to hear - thank you for taking time to share your experience.

Noté 5 sur 5 étoiles

Thank you

Thank you Danny
You made buying my car a smooth, organised process.
You were, kind, approachable, informative and very professional.
I am very happy with my new car.

29 avril 2024
Avis spontané
Logo de Brayleys Cars - Brayley Renault Milton Keynes

Réponse de Brayleys Cars - Brayley Renault Milton Keynes

Hi Jackie, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Danny. We look forward to continuing to welcome you into the dealership for many more years.

Noté 5 sur 5 étoiles

Excellent service from start to finish…

Excellent service from start to finish thank you

29 avril 2024
Avis spontané
Logo de Brayleys Cars - Brayley Renault Milton Keynes

Réponse de Brayleys Cars - Brayley Renault Milton Keynes

Hi, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Noté 5 sur 5 étoiles

Tony Johnson dealt with the purchase of…

Tony Johnson dealt with the purchase of our new Renault Arkana.
Meeting him the first time was a pleasure and he explained everything about the car.
The next time all paperwork done and signed effortlessly.
He arranged a speedy delivery date and once collected spent time to explain all the features and how they work.
Excellent service from beginning to end.
Thank you

21 avril 2024
Avis spontané
Logo de Brayleys Cars - Brayley Renault Milton Keynes

Réponse de Brayleys Cars - Brayley Renault Milton Keynes

Thank you very much for your great review. We very much appreciate your custom as well as your kind comments and are sure that you will enjoy your new Arkana.

Noté 4 sur 5 étoiles

Front office excellent

Front office excellent - cheerful and efficient: and servicing and MOT all seem to go well. But the valet was poor - nice car wash but inside not cleaned properly.

15 avril 2024
Avis spontané
Logo de Brayleys Cars - Brayley Renault Milton Keynes

Réponse de Brayleys Cars - Brayley Renault Milton Keynes

Thank you very much for your rating and positive review. To clarify, as part of the service, we provide a complimentary car wash and hoover the front footwells; many apologies if this wasn't fully explained. However, a full valet can be arranged by prior appointment if required.

Noté 5 sur 5 étoiles

We found the whole experience easy and…

We found the whole experience easy and comfortable with no pressure, would highly recommend Brayleys

6 avril 2024
Avis spontané
Logo de Brayleys Cars - Brayley Renault Milton Keynes

Réponse de Brayleys Cars - Brayley Renault Milton Keynes

Hi Chris, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Noté 5 sur 5 étoiles

Great service by Constantin

Great service by Constantin at Brayley MK who listened to my requirements and limitations and patiently went through available cars until found one suitable and within my means.

30 mars 2024
Avis spontané
Logo de Brayleys Cars - Brayley Renault Milton Keynes

Réponse de Brayleys Cars - Brayley Renault Milton Keynes

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 5 sur 5 étoiles

Great experience

Ive just received my car and I am beyond happy! Joe has done an absolutely amazing job throughout the whole process and has made everything so smooth and easy for me to understand.

I would highly recommend Joe to anyone looking to get a car, he's friendly, quick to reply to emails/calls and is great at his job!

Thank you Joe/Brayleys

24 mars 2024
Avis spontané
Logo de Brayleys Cars - Brayley Renault Milton Keynes

Réponse de Brayleys Cars - Brayley Renault Milton Keynes

It's great to receive such a positive review - thank you! We will ensure that your kind comments are conveyed to Joe.

Noté 1 sur 5 étoiles

Milton Keynes, no one answers the phone!

Almost impossible to get through to the service department. Have been calling for weeks. Also no response on their online booking portal. This is not the first time this has happened. Same issue whenever I need to get one of our cars booked in.

21 mars 2024
Avis spontané
Logo de Brayleys Cars - Brayley Renault Milton Keynes

Réponse de Brayleys Cars - Brayley Renault Milton Keynes

Thank you for your review. We're sorry that you haven't been able to contact us, which has been due to exceptional staff shortages in the Milton Keynes service department. We will ask someone to make contact but in the meantime feel free to email any requirements to liam.perricone@brayleys.co.uk

Noté 5 sur 5 étoiles

Friendly and reliable team

The team at Brayley Renault MK are always so friendly and helpful - I’ve come back to buy my second car from them as I had such a good experience the first time. In particular they have excellent communication and I felt really looked after the whole time. I got exactly what I wanted and would definetly come back to buy a third in the future.

10 mars 2024
Avis spontané
Logo de Brayleys Cars - Brayley Renault Milton Keynes

Réponse de Brayleys Cars - Brayley Renault Milton Keynes

Hi Lisa, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 5 sur 5 étoiles

Danny was really good

Danny was really good. He gave me so much information, and answered all my questions. The handover to my new car went very smoothly.

18 mars 2024
Avis spontané
Logo de Brayleys Cars - Brayley Renault Milton Keynes

Réponse de Brayleys Cars - Brayley Renault Milton Keynes

Hi Francis, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Danny. We look forward to continuing to welcome you into the dealership for many more years.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus