Brayleys Cars - Brayley Thurrock Used Car Centre Avis 

285
•
TrustScore 4.5 sur 5

4,7

Orsett Road 72-86, RM17 5EL Grays, England, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We have used this garage now for many years ...the staff are very professional and helpful.we would highly recommend Bradley's .we have always found their service excellent

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing experience! I went in to order a mobility car, I didn’t have an appointment but they were very accommodating. We got all the details sorted and ordered the car. It couldn’t have been smoother.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This may seem a little repetitive if you're scrolling through all of the reviews, but.... Another shout out to Kevin, He's more consultative than his sales job title implies. Listens to your... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Having found the VW Polo our son had been searching for our enquiries began. From start to finish Kevin gave us fabulous customer service by email and over the phone. We can honestly say our entire... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Atelier de réparation automobile
  4. Magasin de pièces auto d'occasion
  5. Vendeur de voitures d'occasion

Écrit par l'entreprise

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Coordonnées de contact

  • Orsett Road 72-86, RM17 5EL, Grays, England, Royaume-Uni

  • 01375 375333

4,7

Excellent

TrustScore 4.5 sur 5

285 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 27 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(285)

3 418 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Very friendly

Very friendly and helpful.

1 juin 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi Kely, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Noté 5 sur 5 étoiles

I had a brilliant experience purchasing…

I had a brilliant experience purchasing my new car from Brayleys. Kevin, the Sales Executive, was extremely helpful, professional, and kind throughout the entire process. He took the time to explain every detail clearly and made sure I understood everything involved in purchasing my vehicle.

Kevin's excellent customer service made the whole experience smooth, stress-free, and enjoyable. I felt supported from start to finish and never felt pressured at any stage. The team at Brayleys provided outstanding service, and I am delighted with my new car.

I would highly recommend Brayleys, and especially Kevin, to anyone looking to purchase a vehicle. Thank you for making the experience such a positive one.

22 mai 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi Denise, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Kevin. We look forward to continuing to welcome you into the dealership for many more years.

Noté 5 sur 5 étoiles

Great selection of cars- no hard-sell

We chose Brayleys because they had a great selection of cars that interested us. We have bought Fords for many years but had done research on Suzuki Swift, Toyota Corolla and Mazda 3 & CX-30 before we came. To be honest, we were dreading getting a hard-sell salesman, but Kevin was very quick to put us at ease. He took time to understand our needs, pointed out all the features of the cars that he thought met our requirements and we test drove two of them. Kevin put us at ease with no hard-sell and answered lots of our annoying questions! 😄 we went back with our teenaged son to make the final decision and picked the car a week later after it had been thoroughly cleaned, and we were lucky to win the ceramic-coating prize in their spring promotion. We've had a couple of questions since the purchase, but Kevin has been very kind & helpful and answered emails quickly. Probably the best car buying experience we've ever had and will definitely recommend to others.

17 avril 2026
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Réponse de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi Jeanette, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 5 sur 5 étoiles

My experience with brayleys was great

My experience with brayleys was great, everyone is so lovely and welcoming. i was dealt with by kevin who was amazing and done everything he could to get me the car i wanted, would definitely recommend to anyone looking to buy a car. Thank you brayleys!

19 mai 2026
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Réponse de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi Ruby, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Noté 5 sur 5 étoiles

Saima from Brayleys Honda was great

Saima from Brayleys Honda was great! She was very helpful throughout the process and highly recommend to all customers!

30 avril 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi Faruk, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Noté 5 sur 5 étoiles

Good

Good, friendly service from all the staff there

20 avril 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi Denise, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Noté 5 sur 5 étoiles

Delivery and collection service great

This was done through the local branch of. Brayleys to us in grays
The collection service was helpful to us
The gent that collected and delivered the cat was very pleasant

15 avril 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi Maureen, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, the car was serviced and MOt’d faster than the original stated time, the staff were very friendly and the showroom was comfortable while I waited.

13 avril 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi Nicholas, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 5 sur 5 étoiles

Kevin was brilliant

Kevin was brilliant. He had everything covered, very helpful and all in all a great car buying experience. Thank you.

9 avril 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi Neil, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Noté 5 sur 5 étoiles

Had an excellent experience buying a…

Had an excellent experience buying a used car from Kev at Brayleys in Grays. Attention to details and the exception service. I’d highly recommend you speak to Kev if you’re looking for a car.

27 mars 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi Dean, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 5 sur 5 étoiles

1 year warranty for all cars.

Very professional,no pushy salesman here.any questions I had was delt in a swiftly and friendly manner. Definitely will come back check out the quality used cars they have here.

24 mars 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi Mark, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Noté 5 sur 5 étoiles

Mot done

Approachable staff very helpful and friendly service. Explained everything to me and coffee was very appreciated

23 mars 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi Carol, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Noté 5 sur 5 étoiles

Friendly staff

Friendly staff, very welcoming, explained exactly what was being done in layman's terms as I have no clue when, it comes to cars. Very satisfied and will be using your services again. Thank you very much!

26 février 2026
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Réponse de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi Hayley, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 5 sur 5 étoiles

Great customer service as usual

18 mars 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi Stephen, Thank you for your kind words and this wonderful review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Noté 5 sur 5 étoiles

Service - Brayleys at Westcroft, Milton Keynes

I had my second service on the 11th last week, and it was a smooth and excellent experience with Brayley’s at Westcroft, Milton Keynes.

From booking and confirmation to dropping off the car, every step was handled seamlessly. The communication was clear throughout—what required attention was explained well, and all completed work, along with future recommendations, was clearly outlined upon collection.

It’s evident that this is a highly coordinated effort between people and technology. A special mention to Brooke Gibson, who was genuinely warm and welcoming, making the entire experience even more pleasant.

11 mars 2026
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Réponse de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi Sree, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 5 sur 5 étoiles

Good reliable service, friendly staff

All requested work completed to schedule, and communicated to me clearly.

9 mars 2026
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Réponse de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi Tony, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Noté 5 sur 5 étoiles

Excellent servicing from Brayleys

Excellent service from Brayleys for the servicing of our Mazda. Polite and courteous staff in their customer services from start to finish. I can recommend them most highly.

5 mars 2026
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Réponse de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi Sue, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Noté 5 sur 5 étoiles

What an amazing experience we received…

What an amazing experience we received buying a car from Kevin at Brayley’s Mazda, Grey’s.
We were blown away with Kev’s attention to detail, his continual communication and customer service.
I honestly have never been treated with this level of professionalism, that I can honestly say I’ll be back to purchase another car very soon.
Highly recommended and words cannot thank Kev enough!

28 février 2026
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Réponse de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi Steve, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 5 sur 5 étoiles

Good service / communication by all…

Good service / communication by all staff.

6 mars 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi Gary, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 5 sur 5 étoiles

Service of Mazda2 Hybrid

Booked the service online. Was sent confirmation and also 4 days before it was due was sent notification to check in online.
This was done. Arrived on Tuesday handed over the keys and after 90 minutes service and valet were done.
Excellent staff well done

3 mars 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi David, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

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