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Lisez les avis des autres

Noté 5 sur 5 étoiles

Removal of my 21 year old boiler and replaced with new. The insulation was clean, efficient and hassle free. Both gas engineers and electrician appeared on time and when needed.

Noté 5 sur 5 étoiles

Usual excellent and friendly service carried out on time with no mess. Engineer fixed a radiator valve leak which has recently occurred. As I have stated before I can't recommend this company highly e... Voir plus

Noté 5 sur 5 étoiles

BRB fitted my wind powered pump heating around five years ago. I was delighted with the fitting,the fitters were polite, friendly but professional 10/10. I bought some reasonably priced insurance with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Gas Boiler stopped working, customer service were great. Engineer arrived that day, required a new part for boiler, fitted next day. No hanging about we were kept up to date about time of arrival. Ver... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Solutions et équipement énergétiques
  2. aussi dans
  3. Fournisseur d'équipements de chauffage
  4. Plombier
  5. Service d'installation électrique

Informations provenant de diverses sources externes

BRB Heating Ltd are expert in all types of Boiler and Central Heating solutions. Competitive Finance is available on ALL of our products and services.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

305 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(305)

44 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great service as usual

Engineer was professional, prompt and answered my general questions regarding servicing of gas central heating systems

I have used BRB for a few years now and would highly recommend them.

12 mai 2025
Avis spontané
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Réponse de BRB Heating Ltd

Thanks for the great feedback Stephen

Noté 5 sur 5 étoiles

Top Marks for service

Efficient professional service, Engineer very informative and polite, more than happy

9 mai 2025
Avis spontané
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Réponse de BRB Heating Ltd

Thanks for the great feedback Tony

Noté 5 sur 5 étoiles

No hassle service visit

I phoned late last week to organise service visit which was arranged for the following Tuesday which suited us. I was also impressed with the efficiency of the engineer, he took his shoes off as he came into the house and once I showed him where the boiler and meter was he completed the job without needing our help with anything, no hassle.

6 mai 2025
Avis spontané
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Réponse de BRB Heating Ltd

Thanks for the great feedback Daniel

Noté 5 sur 5 étoiles

Excellent work

I could not fault anything when the guys supplied a full gas central system. They arrived on time, did an excellent job in good time and left my house with no rubbish for me to dispose of. They were patient with any questions I had due to poor eyesight.

30 avril 2025
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Réponse de BRB Heating Ltd

Thanks for the great feedback Ms Lafferty

Noté 5 sur 5 étoiles

Had a young man attend my council house…

Had a young man attend my council house safety check he was on time got down to work after getting to know my dog, He was professional explained everything even some of my stupid questions. Tidied up as he went and replaced everything he had taken off for the check I sat in my living room, and he asked I turn computers down/off, which I did. This young man is a credit to his trade, very polite and when he needed to tell me something always knocked before entering the room.

23 avril 2025
Avis spontané
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Réponse de BRB Heating Ltd

Thanks for the great feedback Ritchie

Noté 5 sur 5 étoiles

I was very pleased with the whole…

I was very pleased with the whole installation. The team arrived on time and did an impeccable and tidy job of installing the boiler, flushing the system, and fitting new radiator valves. I would highly recommend this company

15 avril 2025
Avis spontané
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Réponse de BRB Heating Ltd

Thanks for the great feedback John

Noté 5 sur 5 étoiles

Very Professional and Efficient

As a council tenant I was informed by my landlord that my house was selected for another "Electrical Installation Safety Check" as it's refered to, I've had one previously done by the same company BRB Heating Ltd a couple of years ago so I knew what to expect.
The electrician operatives that run the check on both occasions have been very polite and professional, efficient at carrying out the procedure and always keep me well informed about the work they're carrying out

11 avril 2025
Avis spontané
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Réponse de BRB Heating Ltd

Thanks for the great feedback Sharrel

Noté 1 sur 5 étoiles

Avoid ⚠️

Terrible company they installed a new gas boiler and radiators in my house and they left some mess. As soon as they came in they where trying to get me to go out for the day when i was unwell. They left holes all over my wall in the kitchen the out pipe hole is to big there's a huge draft now and in the livingroom they put a radiator where the door was I can now no longer close my livingroom door the floorboards are all a mess in the livingroom and hall some are in bits with the apprentices slaming them down in a rush trying to finish the job. The system they installed has had nothing but problems from day one.

28 novembre 2024
Avis spontané
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Réponse de BRB Heating Ltd

Thank you for your feedback, and we're sorry to hear about the issues you've experienced.

Unfortunately, we’ve been unable to identify your details from the information provided in your review. We take all customer concerns seriously and are committed to resolving any problems as quickly and thoroughly as possible.

We would encourage you to get in touch with our Customer Care team at admin@brbltd.com so we can look into this matter further and work with you to find a resolution.

Thank you,
BRB

Noté 5 sur 5 étoiles

Annual Service

Prompt, courteous, patient and efficient visit from Mo, heating engineer, to carry out annual service.

27 février 2025
Avis spontané
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Réponse de BRB Heating Ltd

Thank you for the great feedback

Noté 5 sur 5 étoiles

Great job guys

Great job guys. Went above and beyond. Kept informed throughout the process.

24 février 2025
Avis spontané
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Réponse de BRB Heating Ltd

Thank you for the great feedback

Noté 5 sur 5 étoiles

The men made such a good job

The men made such a good job, left no mess and kept in touch the whole time. I couldn’t fault a thing they have been great.

17 février 2025
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Réponse de BRB Heating Ltd

Thank you for the great feedback

Noté 5 sur 5 étoiles

Definitely the team to do the job

The contact on times to start and finish the work was always exact and they kept me well informed. The house was left remarkably clean, you wouldn’t have known work men had been in. The quality was excellent and the guys were professional, friendly and helpful. Great job. I’d definitely recommend them.

12 février 2025
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Réponse de BRB Heating Ltd

Thank you for the great feedback

Noté 5 sur 5 étoiles

Highly recommend BRB

BRB installed a new heating system, including underfloor pipes, raiditors and an efficent new boiler. I was very delighted with the system! The service was very high standard and very professional. The workman arrived right on time, cleaned up after themselves and kept us regularly updated during the day. They were hard-working and efficient. Would reccomend BRB 100%

15 janvier 2025
Avis spontané
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Réponse de BRB Heating Ltd

Thank you for the great feedback

Noté 5 sur 5 étoiles

BRB annual boiler service

BRB installed new heating system and boiler 4 years ago. Installation was well planned, workers were excellent and respectful, whole job handled exceptionally well. Since then, I've had my boiler care plan with BRB. Only had to call them once as thermostat control wasn't working, they attended following morning, great service. My annual boiler service was carried out on 7th January as planned. Representative was punctual, respectful and explained everything he was doing. Great service, fabulous customer service at all times and would highly recommend this company to anyone.

7 janvier 2025
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Réponse de BRB Heating Ltd

Thank you for the great feedback

Noté 5 sur 5 étoiles

We had used BRB for boiler maintenance…

We had used BRB for boiler maintenance for our old house so when we needed a new boiler and other works for our new house we went straight to BRB. Excellent service and highly recommend. So happy with them that we got them to install PV panels shortly thereafter. Have recommended them to others.

6 janvier 2025
Avis spontané
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Réponse de BRB Heating Ltd

Thank you for the great feedback

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