Britaincleaningservices Avis 

25
TrustScore 2.5 sur 5

2,7

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Lisez les avis des autres

Noté 3 sur 5 étoiles

I used their service in cleaning before I brought my things into my new flat, and the difference was very personal. I am very particular about cleanliness, especially in a new place, and I immediately... Voir plus

Noté 5 sur 5 étoiles

Came on time did a great job everything is sparkling got my deposit back will recommend to everyone 👍

Noté 1 sur 5 étoiles

This is not a legit company. They turned up 2 and a half hours late with no notice of them running late. They quoted a completely different total time on the phone and in person - 3x longer th... Voir plus

Noté 1 sur 5 étoiles

LEFT THE PLACE DIRTY AND EVEN SCRATCHED THE FLOOR. I HAD TO PAY EXTRA TO GET SOMEONE ELSE TO FINISH THE JOBS THEY SHOULDVE DONE (CLEANING THE WINDOWS, THE WASHING MACHING, FRIDGE, BATHOOM PROPERLY). I... Voir plus

2,7

Bas

TrustScore 2.5 sur 5

25 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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2,7

Tous les avis

(25)

4 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

DO NOT USE. WILL IGNORE AFTER DOING A BAD JOB

LEFT THE PLACE DIRTY AND EVEN SCRATCHED THE FLOOR. I HAD TO PAY EXTRA TO GET SOMEONE ELSE TO FINISH THE JOBS THEY SHOULDVE DONE (CLEANING THE WINDOWS, THE WASHING MACHING, FRIDGE, BATHOOM PROPERLY). I WAS TOLD THERE WOULD BE A 3 DAY GUARANTEE PERIOD WHICH THEY DID NOT TURN UP FOR. AFTER THIS THEY HAVE COMPLETELY IGNORED ME AND WONT PICK UP THE PHONE OR REPLY TO TEXTS/EMAILS. I HAD CHECKED REVIEWS BUT THERE WAS ONLY REVIEWS FOR britishcleannigservices and I assumed it was them, after seeing the comments on there it definitely isn't the same company.

18 avril 2021
Avis spontané
Noté 1 sur 5 étoiles

Absolutely shocking service

Absolutely shocking service. The clean was to a very poor standard leaving surfaces dirty, cobwebs and dust everywhere! The washing machine was full of grime. Pictures sent and now they are ignoring all my calls and emails. I have taken legal advice and will be pursuing through the small claims court. Absoloutely shocking service! AVOID at all costs!!!!

6 mars 2021
Avis spontané
Noté 1 sur 5 étoiles

Disgusting services, dishonest company, doubles up the fees on the cleaning day

Disgusting services, their Manager Sam doubled the price after looking at the property which was not in a semi decent condition. It was the last day of my tenancy and I needed the certificate. He knew it and robbed me off, literally had to pay double the money. On top of that, he was shouting at the top of his voice, creating a scene in my place. Cleaning was decent but I literally felt robbed as I had no other options.
They price you without requesting pics of the property and then come to the property on D day and double the rate, with an excuse that they need an extra person to clean.
Sam's behaviour is pathetic and inhuman.

I know, like all other negative comments about this company, the owner will rubbish this review as a fake comments but even he knows that this has been done as he is the one from whom Sam took instructions

24 janvier 2021
Avis spontané
Noté 1 sur 5 étoiles

Bad service

Bad service. Changed the price when they arrived and wanted payment up front. As we needed the clean we paid. They did not do what they promised and actually scratched paint off the bathroom wall. When reported to them there has been limited contact and now no answer. Formal complaint not responded to. Avoid.

31 mars 2020
Avis spontané
Noté 1 sur 5 étoiles

Terrible service

Terrible service
Late arriving, Did very poor job - asked for end tenancy clean of a small studio and shampoo carpet. Failed to move sofa, or clean behind white goods or on top of cupboards or under curtains. I kept pointing out things that needed cleaning but operatives keen to leave. They did not work for the hours quoted. Slopping dirty water across a wood laminate floor will not clean it. Main concern was when they would be paid. Cheap but not worth any money.
Rude and unhelpful when I called (put the phone down) failed to reply to email complaint.
Avoid

4 mars 2020
Avis spontané

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