BritishMadeInteriors Avis 

316
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Communication with Anna was brilliant from start to finish and I am over the moon with my custom box cushion for a shoe and coat storage area and also my stunning curtains. Even when delays beyo... Voir plus

Noté 5 sur 5 étoiles

I think this is one of the best companies I have ever dealt with. The fabric choice and quality can't be beaten. We truly love our new curtains! Anna is an absolute gem, and an asset to the com... Voir plus

Noté 5 sur 5 étoiles

Easy to navigate clear website. Very competitively priced products. We ordered new curtains for our bedroom (William Morris).The material was not immediately available and took 2months plus to be made... Voir plus

Noté 2 sur 5 étoiles

We have recently renovated our house and we have ordered blinds from 3 companies: British Made Interiors, The Pure Edit and Sewing House. All were similar prices. The quality of the blinds fro... Voir plus

À propos de l'entreprise

  1. Fournisseur et fabricant de rideaux
  2. Magasin de rideaux et stores

Informations provenant de diverses sources externes

Made to Measure Curtains and Roman Blinds


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

316 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(316)

21 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Well made curtains

Well made curtains, best price , made and delivered in a week.
Very friendly and helpful people when contacted by phone, couldn't be more pleased with the whole experience.

29 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great Customer Service and Quality Products at Competitive Prices

Having been messed around by a major retailer for several months I found the fabric I wanted at British Made Interiors. They were incredibly helpful during the order process and the curtains arrived earlier than expected. The curtains and cushions are beautifully made and were very competitively priced. I will be happy to use them again.

14 août 2023
Avis spontané
Noté 5 sur 5 étoiles

I was delighted with my curtains they…

I was delighted with my curtains they are so well made, and were packaged beautiful. Anna is a delight and goes two extra miles to help. This is a very professional and organised team producing quality goods.

24 août 2023
Avis spontané
Noté 5 sur 5 étoiles

My fabric choice was out of stock when…

My fabric choice was out of stock when I ordered my curtains and blind but this company went out of their way to get it as quickly as possible .
I’m absolutely thrilled with my order . Beautifully made and packaged. Great customer service from Anna . A really excellent company

10 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

I'm so glad I found this company

I'm so glad I found this company! The curtains I bought from them last year are beautiful and very well made. I've just ordered some more and needed to clarify something over the phone - Anna was so pleasant and helpful.

26 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Couldn't be happier!!!

Couldn't be happier with my purchase and the customer service!! The team were happy to walk me through everything I needed and even made a few cushions in custom sizes that weren't available on the website. Speedy responses to emails and quick to arrange calls to answer all of my questions. Would definitely buy from them again!

1 juin 2023
Avis spontané
Noté 3 sur 5 étoiles

Unreliable measurements, shaky customer service

Okay, took a long time to sort out. Would have been nice to get some instructions for hanging up pencil pleat curtains. I only got a link to a Dunelm video after weeks with customer service.

We ordered a single curtain of 100cm width, and a pair for total pole track width of 288cm. What we received instead was one curtain of 260cm with and 2x 262 cm width. Even with their instructions on pleating the curtains, I am not clear on why all curtains have the same standard width.

Customer service initially replies pretty fast, with Jules promising to look into this and get back to us with a solution the next day. Of course we don't hear from them, when I reach out, I am told all curtains are sold in standard width of 137cm and I have been given double width - this is just the nearest approximation and all made to measure services would do this. I asked why then customers are asked to put measurements in cm and are not told anywhere on the website, that the "made to measure" curtains are in fact standardised width. I get this incomprehensible reply:
"Hi it works where it gives you the nearest width to your requirement and if you want fuller it sometimes offers a premium option also but again with the fabric being 137cms its not a exact science and that would be the same with any company so your larger pair of curtains are just under double fullness but I can understand the smaller one might be quite full I can look at makling this one not as full shall I leave you to have a think as we close at five and I need to leave but will be back in Monday and we can speak then best wishes Jules"

I found it quite annoying that I kept being told they would get back in touch but then only did after an initial one star review. But then management did keep reaching out.

14 avril 2023
Avis spontané
Logo de BritishMadeInteriors

Réponse de BritishMadeInteriors

Hello Greta,

I am sorry to see your review is still unchanged on Trustpilot.

Following your complaint we spoke over the phone and I explained that the curtains you had ordered were pencil pleat curtains and so quoted and supplied by widths of fabric.

All made to measure curtains are quoted and manufactured based on widths of fabrics and whole widths have to be used in curtains due to how the designs are printed, the two sizes you ordered both fell with the same width bracket and so each curtain was supplied.

On our curtain ordering page, the numbers of widths are displayed under the price and this is exactly what you will get if placing the order.

I hope you will take the time to update your review or to get back in touch with us if anything else is unsatisfactory.

Many thanks,

Chris

Noté 5 sur 5 étoiles

First class service, highly recommended.

I am absolutely delighted with my beautiful curtains and cushions. British Made Interiors provides a first class service and a quality, well-made product, delivered on time (a day early in my case!). Staff are a joy to deal with - knowledgeable, friendly and helpful and respond quickly to emails and phone calls. Highly recommend this company.

16 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Happy customer

Ordering a easy, the curtains arrived on time.
I am really pleased with the finished product - the complimentary cushion is s nice touch.
I would definitely order from British made interiors again.

13 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Absolutely delighted with the service…

Absolutely delighted with the service from this company. They have a fantastic range of products to choose from and go the extra mile on live chat to help with choice and any technical questions. The made to measure curtains were delivered on time and carefully packaged. We are really pleased with the quality of work and the gorgeous material. Highly recommended. Will definitely use this company again.

11 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Thank you again

Thank you again! Despite all odds - Christmas time, the manufacturer initially sending faulty fabric etc - British made interiors pulled out the stops and delivered our blinds in time. Super impressed, super happy and super relieved that all the boom and gloom in the media about the economy isn't true where British Made Interiors are concerned!

9 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

A rare find!

A rare find! Excellent website - very easy to use and comprehensive. Helpful, enthusiastic, knowledgeable people. First class quality product and all UK made, at sensible prices. I had a small problem with a broken clip on one of three roman blinds (my error), but a short call produced replacement parts next day. Pleasure dealing with this company.

6 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Fabulous Quality Curtains

I can confirm the reviews are correct about this company they deserve five stars. I ordered a set of blackout curtains for a big bay window, they arrived and I am thrilled with them they are a very well made quality pair of curtains. I have just received my second order of eyelet curtains and again they are brilliant. Really happy with our purchase, customer service was always very helpful with a speedy response by phone and email. Delivery service also very good. I'd always order from them in the future and reccomend to others. Thanks again

4 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Customer service is the best

Customer service is the best! We bought 3 sets of Roman blinds, through no fault of their own there was a slight issue with 2 of them. The team sorted it out without any issue at all and went above and beyond expectations. We love the blinds and the team are just great to deal with. We will be ordering 2 sets of curtains next knowing we are in great hands. Thank you!

19 décembre 2022
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus