Sent emails requesting to purchase the IOSH Working safely course for four colleagues in November 2022. No response. Chased two weeks later, no response. Chased two weeks later, no response. called up today to speak to someone and was told that the reason for non response was that staff took Christmas holidays (last email chase was sent on 08/12/2022). Then asked to resend my emails again and someone would get back to me. Copied in every other email address I could find (events/membership/policy) to hopefully get someone who could help me and yes, you guessed it, no response. I've never worked so hard to spend money in a business before.

Excellent experience. Staff are very patient, knowledgeable and positive with their support.
Mathew Peers was exceptional.
The other person I would like to comment is Jurgita Seniauskaite who helped me throughout the submission process.

Thank you.

I purchased 2 of the DSE Risk Assessment courses for my team after reading the course content and shopping around. We were looking for something in depth that would cement their knowledge so they could assess staff workstations. Having already done a basic course which we include for all staff I was disappointed to receive the feedback that this course was really poor compared to the one they had already done which was better (and when purchased separately to our subscription about 5% of the cost!). Not only that but the exam had content not covered in the course. I sent my feedback and received a very disappointing reply which said they would give me 50% off when they had released an up to date version of the course in a year's time. Overpriced and really not worth the money at all.

Gavin was a fantastic tutor and made learning about COSHH Risk Assessments a fun experience.

Harry my mentor was really supportive and offered constructive advice throughout.
Upkaar was also supportive during my final stages.

The process was exacting, comprehensive and thorough, but nonetheless it was a fair process. It was made very clear what to do at each stage, and all of the information needed to respond appropriately was provided during the course. The only slight criticism I have is that the need to complete a second stage, involving a specific project example, wasn't made as obvious as it could have been.

Good course, learnt alot.

very well run and easy to use

Great customer service throughout the process. Booking the course was easy, the content was informative and delivered well. Booking the exam was simple through the customer service team. Would definitely recommend and I will be using them again.

I enjoyed the on-line course very much. It was very well composed and organised, clearly expressed, with rich content and easy to use and navigate - I expected a little bit more elaboration on safety signs. I enjoyed the cheeky-ness in the questions in the quick tests-quizzes :inviting to pay more attention to a next session. I learnt a lot of new stuff and helped me clarify stuff I already knew. I didn't really know how to use the virtual session on identifying hazards in several work places: it was too imaginative for me and lost lots of lives trying to work it out...
Overall it is a great course and I am very happy I attended (and passed) it. Thank you

British Safety was very helpful with me issues at the time of doing my course. They managed to get it resolve very quickly so I can continue with course.

The training was very structured and clear. The trainer made a great connection with the group and was very competent!

Good course and the people at BSC were very helpfull when had few issues.

Passionate, knowledgeable and engaging tutor that made the whole course equally as fun as it was informative

Once you get into the course the modules aren't to bad. I liked the option you had plenty of time to complete the course.

This is a tough review as the original lecturer was brilliant, well organised and conveyed the learnings very well. He was experienced and engaging. Unfortunately due to personal reasons he had to leave midway. This is where BSC broke down and their organisation fell apart in what should have been an easy transition. We had two replacements which provided contradictory messages between each other and the original. Bookings for exams got missed out for several of us on the course. BSC support was poor and you felt like they got your money and ran.

straight forward and clear information

Reasonably good training material and overall package, delivered remotely. Easy to access and use with a good practical application of the knowledge in the final assessment. Uploading and marking of the final assessment ran very smoothly.

Overall - very good. 2 issues: a) the interactive 'walk around and spot the hazards' did not work properly, so I had to keep cancelling it and coming out and going back in. Cancelling was labelled as "starting again", but it just went back to the same point with the same error. A reboot fixed it. b) Our browsers are locked down by the company and it wasn't clear the impact of not being able to allow pop-ups on the final test, therefore I could only make one attempt.

Course was explained in detailed