Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Great product that makes Lego kits look good on display and protected. Only downside is lack of communication after sale. We accidentally didn't select correct inlays, tried multiple different email a... Voir plus

Noté 4 sur 5 étoiles

I have now ordered five display cases from Brixbox. The first two cases arrived with no problems. The third case didn't have enough connector blocks to fully assemble it. I contacted Brixbox a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently purchased the BrixBox Hot Tub Stormtrooper display, and I am honestly blown away by the level of service and quality provided. Speed & Protection The delivery was incredibly quick,... Voir plus

Noté 5 sur 5 étoiles

Absolutely incredible display case, it brings the entire breakout scene to life in the most amazing way! The space inside is perfect and recommend the printed background as it transforms the whole... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'articles de loisirs

Écrit par l'entreprise

At Brixbox, our foundation is built on making quality LEGO® display case products. We design and manufacture each display solution with the same care and passion, as we would expect to be involved in displaying our own collectables. To stand out from the crowd, we use innovative and creative techniques to produce premium standard products, as well as eye-catching backgrounds to make the display a standout showpiece in any environment.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

118 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Amazing

Amazing! I’ve had loads of cases from Brixbox now. Better quality than any around! Will defo use again and again!

15 février 2026
Avis spontané
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Réponse de Brixbox

Hi Lee, really pleased you love your cases 😊Thanks for the lovely comments, I'll be sure to pass them onto the team.

Noté 5 sur 5 étoiles

Fantastic quality. Competitive price. Transparent with any information.

Great quality products for very competitive prices. I have all of the Star wars helmet cases and they're fantastic.

Only ever had 1 issue with the quality a while back and the support staff sent a replacement panel out immediately.

there is sometimes a delay between ordering and receiving your product as quality takes time, one thing that stands out with BrixBox is their transparency of updating you when there are delays in their production or packaging.

12 février 2026
Avis spontané
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Réponse de Brixbox

Thank you, Thomas, for your lovely review. I know many companies say this, but at Brixbox, quality truly is at the heart of everything we do.

Founded and run by LEGO collectors, we genuinely understand how important these sets and displays are to the people who cherish them. It always means a lot when someone recognises that 🙂

Noté 5 sur 5 étoiles

UCS AT-AT Case

I recently purchased the Brixbox display case for the LEGO Star Wars UCS AT‑AT, and I couldn’t be happier with it. The quality is absolutely outstanding — the acrylic panels are crystal clear, solid, and feel genuinely premium. The setup was surprisingly easy too. All the pieces fit together cleanly, and the instructions were straightforward. It only took a short time to build, and the end result is incredibly sturdy.
I’ve added a few extra elements into my display, and the case handles the extra scene beautifully. It really elevates the whole setup. Highly recommended for anyone wanting to protect their UCS AT‑AT and give it a display worthy of its size and detail.

11 février 2026
Avis spontané
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Réponse de Brixbox

Hi Tosh, and thank you for your lovely review 😊 We are really pleased that you are enjoying your display case and hope to see you again soon! Always feel free to share your images on our FB page as I'm sure our lovely followers would like to see what sound like a stunning display.

Noté 1 sur 5 étoiles

Achtung! Zollfalle!!!

Hier wird absichtlich mögliche Zollgebühren kleingedruckt!
Vorsicht ist geboten. Hier sollte man dringend das Kleingedruckte lesen. Denn wenn man die sehr hohe Zollgebühr ablehnt geht das Paket zurück an den Hersteller. Dieser berechnet dem Kunden dann den Hin- und Rückversand welcher automatisch vom Erstattungsbetrag abgezogen wird.
Besser Finger weg!!!

9 février 2026
Avis spontané
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Réponse de Brixbox

Hi Toni,

Thank you for getting in touch. I’m really sorry to hear that you’re feeling frustrated, I completely understand how unexpected import or customs fees can be especially if you weren’t anticipating them.

We’d like to clarify that import duties and customs charges are determined and collected by your local customs authorities, and unfortunately they are outside of our control.

These fees are not included in our product or shipping prices. However, we do our best to keep our shipping rates as low as possible to help offset overall costs for our customers.

We clearly outline this information at the time of purchase and encourage all customers to review the delivery information page before placing an order. This section is highlighted to ensure it stands out prior to checkout and is not hidden in small print.

If a parcel is refused due to customs fees and returned to us, the carrier still charges us for the return shipping. As these costs are not the result of an error on our part, we’re unfortunately unable to absorb the return fees.
Please be assured that our team regularly reviews and compares delivery services to ensure we’re offering the fastest, most reliable, and best-value shipping options available.

That said, we’re always happy to discuss any concerns and work toward a fair resolution where possible. If an item arrives broken or damaged, we will of course cover the postage costs for a replacement — simply let us know and we’ll arrange this for you straight away.

We truly value your business and appreciate your understanding.

Kind regards,
The Brixbox Team

Hallo Toni,

vielen Dank für Ihre Nachricht. Es tut mir sehr leid, dass Sie verärgert sind – ich verstehe vollkommen, wie ärgerlich unerwartete Einfuhr- oder Zollgebühren sein können, besonders wenn man nicht damit gerechnet hat.

Wir möchten klarstellen, dass Einfuhrzölle und Zollgebühren von den zuständigen Zollbehörden Ihres Landes festgelegt und erhoben werden und leider außerhalb unseres Einflussbereichs liegen. Diese Gebühren sind nicht in unseren Produkt- oder Versandkosten enthalten. Wir bemühen uns jedoch, unsere Versandkosten so niedrig wie möglich zu halten, um die Gesamtkosten für unsere Kunden zu reduzieren.

Wir weisen deutlich auf diese Informationen beim Kauf hin und empfehlen allen Kunden, die Seite mit den Lieferinformationen vor der Bestellung zu lesen. Dieser Abschnitt ist hervorgehoben, damit er vor dem Bezahlvorgang sofort ins Auge fällt und nicht im Kleingedruckten versteckt ist.

Wird ein Paket aufgrund von Zollgebühren abgelehnt und an uns zurückgeschickt, berechnet uns der Versanddienstleister dennoch die Rücksendekosten. Da diese Kosten nicht auf einem Fehler unsererseits beruhen, können wir sie leider nicht übernehmen. Wir versichern Ihnen jedoch, dass unser Team regelmäßig die Versanddienstleister prüft und vergleicht, um Ihnen die schnellsten, zuverlässigsten und günstigsten Versandoptionen anbieten zu können.

Wir besprechen Ihre Anliegen jederzeit gerne mit Ihnen und bemühen uns, nach Möglichkeit eine faire Lösung zu finden. Sollte ein Artikel beschädigt ankommen, übernehmen wir selbstverständlich die Portokosten für einen Ersatz – geben Sie uns einfach Bescheid, und wir kümmern uns umgehend darum.

Wir schätzen Ihre Treue und danken Ihnen für Ihr Verständnis.

Mit freundlichen Grüßen, Ihr Brixbox-Team

Noté 4 sur 5 étoiles

gameboy display case…

Very happy with my gameboy display case came well packaged and went together easily.

2 février 2026
Avis spontané
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Réponse de Brixbox

Hi Brian, Thanks for taking the time to leave your review. We are really pleased you love your Game Boy case. 😊

Noté 5 sur 5 étoiles

Lego Gameboy - AWESOME

Received my Lego Gameboy case this week and it is fabulous.

I ordered on the 9th Dec and due to Christmas, the team taking holidays and because these products are bespoke there was a bit of backlog so it took longer than I expected to arrive but I messaged Brixbox via Instagram and they explained the reasons and that put my mind at ease.

Once it arrived it was simple to put together, clear instructions, really well packaged and it looks AWESOME!

I’d purchase again for future Lego sets I purchase that need a case (can you bring out a case for the Polaroid camera please team 😅)

Overall, a great company, producing great products and great customer service, thank you!

19 janvier 2026
Avis spontané
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Réponse de Brixbox

Thank your Jay for your lovely review. 😊 I will share it with the team.

Noté 1 sur 5 étoiles

Aweful customer service

Aweful customer service. Completely ignored my order for 10 days then tried to blame currier service for late dispatch

Use a more competent seller

17 décembre 2025
Avis spontané
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Réponse de Brixbox

Hi Jason,

We’ve been unable to locate any records in our system under the name Jason Charles Cooper Perry. Could you please share a few additional details so we can investigate this further and determine what may have gone wrong?

We take great pride in the level of customer support we provide and would really appreciate the opportunity to look into this and resolve the issue for you.

Kind regards,

The Brixbox Team.

Noté 5 sur 5 étoiles

The best available

So much quicker, cheaper and better quality than the alternatives. Highly recommended

27 décembre 2025
Avis spontané
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Réponse de Brixbox

Thank you Paul for your lovely review 😊

Noté 5 sur 5 étoiles

Great company

Been using brixbox for a while now, have to say great items, sturdy, well made and easy to assemble, well packaged unlike some of the other display case companies and any issues dealt with quickly, also quick postage. Thanks

22 décembre 2025
Avis spontané
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Réponse de Brixbox

Thank you Steven, really pleased you loved our service 😊

Noté 5 sur 5 étoiles

I bought a Brixbox display case for my…

I bought a Brixbox display case for my Lego Titanic model, it really set off the display and protected the model.

26 novembre 2025
Avis spontané
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Réponse de Brixbox

Hi David, the Titanic is an epic set, glad we could help elevate and protect it. Thanks so much for taking the time to leave a review. 😊

Noté 5 sur 5 étoiles

Quick Delivery & Great QualiyQualiy

Came quicker then the other cases I have ordered from other companies. Great quality product and east to assemble. The only downside is I would have preferred to screw the case to the base

8 décembre 2025
Avis spontané
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Réponse de Brixbox

Hi Liam, thank you very much for you're amazing review 😊

Noté 5 sur 5 étoiles

Minifigure Display Cases

Fantastic innovative product that is easy to put together, beautifully crafted and provides a fantastic display piece for your models or figures. Really impressed, don't hesitate to buy from these guys who are also really communicative and super helpful! Cheers guys! 👍

6 décembre 2025
Avis spontané
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Réponse de Brixbox

Hello Dan, thank you so much for taking the time to leave your review 😊

Noté 5 sur 5 étoiles

Great product

Brixbox is the only display cases I use for my lego star wars collection as the product is really great and wonderful made and easy to put together and is always well protected and packed and a big plus is the U.V printed back grounds are the best i have found 5 stars all round thanks so much

21 novembre 2025
Avis spontané
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Réponse de Brixbox

Hi Brian, thank you for your review 😊 Our print and design team are the best! I'll be sure to pass on your comments.

Noté 2 sur 5 étoiles

Faulty product and poor service

Holes for support studs were cut to small took hours to insert 2 studs. They also didn’t align with Lego set 1-2mm off. Holes on the corners also didn’t align properly making the whole thing a nightmare to assemble an impossible on the support studs.

Contacted customer service provided them with lots of information and photos of the issues. They blamed it on my Lego set saying it must be off and their stuff is lazier cut to specs and stopped replying to my emails. Terrible service and product especially at £100 you would expect the same service and quality of Lego it’s self.

28 octobre 2025
Avis spontané
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Réponse de Brixbox

Hi Richard,
I’m sorry to hear you feel you haven’t received our usual standard of customer service. I’ll look into this and get back to you shortly.

Noté 5 sur 5 étoiles

Teca perfetta

Teca perfetta in ogni suo aspetto e rifinitura a dir poco perfetta.
Spedizione velocissima e imballaggio perfetto.

3 novembre 2025
Avis spontané
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Réponse de Brixbox

Thank you Matteo for your amazing review 😊

"The display case is perfect in every way, with an impeccable finish.
Super-fast shipping and perfect packaging."

Noté 5 sur 5 étoiles

Display case for R-2D2 and C-3PO

I ordered the display case for R-2D2 and C-3PO with the Tatooine backing and ground scene. It’s a well made product, easy to put together and is a perfect way of displaying the Lego models. Highly recommended.

17 octobre 2025
Avis spontané
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Réponse de Brixbox

Great sets to display Chris 😊 and thank you for your amazing review.

Noté 5 sur 5 étoiles

Brixbox is my Lego's new friend

First of all, I am from the States and have purchased display cases from other competitors that took so long I had forgotten what I ordered. Second, the quality and customizable options make Brixbox my new go to for all my future builds; the Lego pieces just seem to come to life in these cases. I am extremely delighted that quality doesn't mean I have to take out a loan as the prices for Brixbox cases are a better value than any other business; shipping to a different continent included. For all you Lego enthusiast give Brixbox a glance before you pay too much and have to wait forever.

27 octobre 2025
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Thank you Hans, thats amazing to hear 😊 and thank you so much for your incredable review.

Noté 5 sur 5 étoiles

Great quality

Great quality

21 octobre 2025
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Réponse de Brixbox

Hi Del, thanks for the 5-star review. It's very much appreciated 😊

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