Brookside Nursery Avis 

15 601
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I purchased a number of plants early this year , they arrived looking a bit sad but after trimming and planting them they flowered beautifully through the summer surviving the dry weather. Just orde... Voir plus

Noté 2 sur 5 étoiles

Bought 2 patio roses both are barely alive - they came very dry were potted up and watered and given rose feed but they have now both lost there leaves so I am waiting to see if they can recover thems... Voir plus

Noté 5 sur 5 étoiles

The nursery kept in constant contact with me so I knew exactly when to expect the delivery. The plants were well packed and didn’t look any worse for their travels. They arrived on time.

Noté 5 sur 5 étoiles

Excellent plants in perfect condition, so well packaged and delivered on time. Are now in hanging baskets and some already in flower. Will definitely use this company again, best ever online plant p... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Pépinière

Écrit par l'entreprise

We supply only the very best quality plants at a time of your choosing. We’ve developed tried and tested systems to allow you to select a specific dispatch week for your plants when you place your order. This allows you to accurately plan your crops, help you save money by avoiding unnecessary heating of greenhouses and reduce inconvenience around delivery timings. Further recent investment in our systems now means that not only do we allow you to pick a dispatch week for your plants, if you have supplied us with your email address, we will now advise you in advance of the day that we intend to dispatch your plants on.

Why Buy From Brookside Nursery?

Écrit par l'entreprise

All our plants are carefully hand checked and selected by our expert order packing staff who all live locally to the nursery, returning to us every year to help during our busy spring season. All our plug plants are securely packed in specially designed packaging to keep the root system in place and the foliage protected in transit. Our plastic ‘blister pack’ packaging is manufactured from recycled material and is fully recyclable. Our cardboard packaging is also fully recyclable. We send out comprehensive growing instructions with each order to help you get the best from your plants.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

16 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(15 601)

2 617 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

plants all in good condition

Delivered when stated
Package well

27 mai 2026
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Réponse de Brookside Nursery

Mr. Roger Clarke,

We're glad to hear everything arrived as expected. Thank you for your feedback.

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

A caring service and quality plants

A caring service and quality plants

Firstly I did complain about part of my order being delayed and then the plants arriving dry with wilting foliage but replacements were quickly arranged after I sent photos as evidence.

Generally my experience has been a favourable one since all the plants I requested are growing well now and looking extremely healthy.

I have no hesitation recommending Brookside Nursery for quality plants and a good caring service.

27 mai 2026
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Réponse de Brookside Nursery

customer Therese,

We are happy to hear that your plants are now thriving and healthy. We appreciate you acknowledging our quick resolution to the initial issue with the dry and wilting foliage. Thank you for your kind recommendation.

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

Blooming Lovely

The Delivery Service I received from Brookside Nursery was excellent,and also, The Plug Plants I received (30 in total )were all Healthy, I never lost one! Would highly recommend this Nursery.

27 mai 2026
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Réponse de Brookside Nursery

MISS HELEN HUGHES,

We are so pleased to hear that your delivery service was excellent and that all 30 of your plug plants were healthy and thriving! Thank you for your kind recommendation.

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

Ordering was simple and straightforward…

Ordering was simple and straightforward and plants were well packed still moist and good quality. Very pleased with my purchase.

27 mai 2026
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Réponse de Brookside Nursery

Mr Gaynor Cox,

We're so pleased you found ordering simple and straightforward, and that your plants arrived well-packed, moist, and of good quality. We're happy you're very pleased with your purchase!

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

All good.

Delivery good. Plants healthy.

26 mai 2026
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Réponse de Brookside Nursery

Ms. amos,

We are so pleased your plants arrived healthy. We appreciate your feedback.

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

The geranium plug plant were great…

The geranium plug plant were great value and arrived in good condition.

1 juin 2026
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Réponse de Brookside Nursery

Elizabeth Wilde,

We're so happy to hear our geranium plug plants arrived in great condition and were a good value. Thank you!

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

Done and dusted

Easy ordering, delivery on time, plants in good cony

26 mai 2026
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Réponse de Brookside Nursery

Ian Dumper,

We're so glad your ordering was easy, delivery on time, and plants in good condition. Thank you!

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

As always

As always, plants were in excellent condition. Great service and a good price.

26 mai 2026
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Réponse de Brookside Nursery

Nichola Michael,

We're so pleased your plants arrived in excellent condition. We appreciate your kind words about our service and pricing.

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

Great plug plants from Brookside nursery

I ordered two trays of 40 begonia plug plants from Brookside nursery. The plants were healthy and very well packaged and are currently growing away well. I will definitely be ordering from Brookside nursery again.

27 mai 2026
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Réponse de Brookside Nursery

Guest,

We're delighted to hear your begonia plug plants arrived healthy and well-packaged, and are thriving. We appreciate your kind words and look forward to your next order!

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

Good experience

They arrived when stated in good condition. They are growing into healthy plants. Very satisfied

25 mai 2026
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Réponse de Brookside Nursery

Mrs Barbara Clare Lovett,

We're happy to hear your plants arrived in good condition and are thriving. Thank you for your positive feedback!

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

The plants were in very good condition…

The plants were in very good condition and are now thriving happily in my garden.They arrived well packaged, excellent service as always.
Thank you!

28 mai 2026
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Réponse de Brookside Nursery

Polly,

We're so pleased your plants arrived in very good condition and are thriving. We appreciate your kind words about our excellent service!

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

The plants were excellent

The plants were excellent. Many thanks

26 mai 2026
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Réponse de Brookside Nursery

Mary Clark,

We're delighted you liked the plants. Thank you for your kind words!

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

Very good quality plants

Very good quality plants. Have filled my hanging basket.They are just starting to flower.
No complaints whatsoever.

26 mai 2026
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Réponse de Brookside Nursery

Blanche Cook,

We're so pleased to hear your plants are of very good quality and are starting to flower beautifully in your hanging basket. Thank you for your positive feedback!

Anne, Brookside Nursery

Noté 4 sur 5 étoiles

Plants

Early plugs excellent but later plugs not as strong. Good range of plants and well packed

25 mai 2026
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Réponse de Brookside Nursery

Katherine Anderson,

We appreciate your feedback on our plants and packing. We're reviewing the plug strength.

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

Great plants great service great…

Great plants great service great communication

26 mai 2026
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Réponse de Brookside Nursery

Dorothy Burton,

We're happy to hear you received great plants and service. We appreciate your positive feedback.

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

Excellent Service very pleased with the…

Excellent Service very pleased with the plants and the Service

26 mai 2026
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Réponse de Brookside Nursery

Simon Rigden,

We're so happy to hear you were pleased with our excellent service and plants. We appreciate your feedback.

Anne, Brookside Nursery

Noté 3 sur 5 étoiles

They cancelled part off my order I was…

They cancelled part off my order I was not happy about it

26 mai 2026
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Réponse de Brookside Nursery

Hi Darryl

Thank you for taking the time to write a review. Please accept our apologies again. We appreciate your disappointment when we can not supply an item, we let our customer know as soon as we can, but sometimes with live plants this can mean a crop failure very close to the despatch time.

We strive very hard to provide good quality plants, so if they fall below our standard we will not send them out and disappoint our customers further.

Please accept our apologies for the inconvenience caused.

Anne, Brookside Nursery

Noté 4 sur 5 étoiles

I buy every year from Brookside and…

I buy every year from Brookside and think it is a great firm. But… I have removed one star because the yellow cosmos I ordered were cancelled by firm! So disappointing. I was refunded.

25 mai 2026
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Réponse de Brookside Nursery

AB,

We truly appreciate your continued loyalty and feedback. We understand your disappointment regarding the yellow cosmos cancellation and the impact it had on your experience.

We appreciate your disappointment when we can not supply an item, we let our customer know as soon as we can, but sometimes with live plants this can mean a crop failure very close to the despatch time.

We strive very hard to provide good quality plants, so if they fall below our standard we will not send them out and disappoint our customers further.

Anne, Brookside Nursery

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