Dispatched promptly, but let down by Amazon shipping who had to apologise for late delivery. Fortunately plug plants survived the longer journey despite the heatwave. All plug plants have now been re... Voir plus
L'entreprise a répondu
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Dispatched promptly, but let down by Amazon shipping who had to apologise for late delivery. Fortunately plug plants survived the longer journey despite the heatwave. All plug plants have now been re... Voir plus
L'entreprise a répondu
I purchased a number of plants early this year , they arrived looking a bit sad but after trimming and planting them they flowered beautifully through the summer surviving the dry weather. Just orde... Voir plus
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From ordering online to receiving my plants every part of the process was very professional . The plants arrived in perfect order & now growing healthy & getting larger every day . Thank you Christine... Voir plus
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Bought 2 patio roses both are now barely alive - haven't given up on them but have been in touch with the plant nursery who have been helpful and altho I hope the original roses will come back 2 new... Voir plus
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We supply only the very best quality plants at a time of your choosing. We’ve developed tried and tested systems to allow you to select a specific dispatch week for your plants when you place your order. This allows you to accurately plan your crops, help you save money by avoiding unnecessary heating of greenhouses and reduce inconvenience around delivery timings. Further recent investment in our systems now means that not only do we allow you to pick a dispatch week for your plants, if you have supplied us with your email address, we will now advise you in advance of the day that we intend to dispatch your plants on.
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Brookside Nursery, School Lane, B78 3DW, Tamworth, Royaume-Uni
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Excellent plants and service as usual, well packed and moist even though the weather was very hot lovely you can pick your delivery day and the keep you informed when they are on the way

Réponse de Brookside Nursery
ALL THE PLANTS I ORDERED CAME IN TIP TOP CONDITION. DELIVERY WAS SPOT. I WILL BE ORDERING AGAIN NEXT YEAR

Réponse de Brookside Nursery

Réponse de Brookside Nursery
Excellent tracking and delivery. Every plant arrived with no damage. As expected, they were strong and healthy. They are now thriving and I hope they will fill my garden with beautiful flowers. I will continue to buy my plants from Brookside.

Réponse de Brookside Nursery
I’ve ordered from Brookside Nursery the last couple of years and have been really pleased with the beautiful plants I’ve received.
My garden has looked stunning, I couldn’t wait to order from you again. The price was affordable and I got a bit carried away adding more into my basket.
The delivery service was great and the quality of the plants were excellent.
I can’t wait to see my garden in full bloom. 😍🌸🌷🌼🌹🌺🪻

Réponse de Brookside Nursery
I am 78 years of age,with my wife we take pride in our garden.We have used many plant nurserys in the past fifty years but have never been happy with their products,until we started to use Brookside two years ago,they are the best nursery we ever used. Ten out of Ten !

Réponse de Brookside Nursery
Great choice of healthy plants at competitive prices. Very good communication

Réponse de Brookside Nursery
plants delivered well packaged and in good condition even though it was the really hot week.

Réponse de Brookside Nursery
All plants arrived on time and well protected even though it was in a bit of a heatwave.
Now all planted up and looking healthy.Nice firm roots.

Réponse de Brookside Nursery
All plants were in good condition and are growing on well.
Couldn't have improved on the product or delivery.

Réponse de Brookside Nursery
Delivered on time and in good condition.
All plants appear to be thriving

Réponse de Brookside Nursery

Réponse de Brookside Nursery
Always a great service with Brookside. Plants never fail. Excellent.

Réponse de Brookside Nursery
Very disappointed that my plants were in transit for 6 days and consequently were in an extremely poor state of health on arrival. The trays at the bottom of the box were worst and I contacted you by phone to complain. Chat box was a waste of time but tge person on your what’s app was the most help and I followed tge advice to tge letter. Despite this recovery had been very slow and I am still hoping that some will regain their health. A lot of work for little reward. I am a cater for my 82 year old partner with cancer and this has been very stressful.

Réponse de Brookside Nursery
Easy website. Comprehensive listing. Efficient posting of plants which were healthy.

Réponse de Brookside Nursery
Excellent quality plants. Perfectly packed and growing wonderfully well.

Réponse de Brookside Nursery
I get my plants from brookside every year now. If ever there is a problem with any plants a replacement is sent if there is still stock left, if not a refund is given. My plants this year are doing great.

Réponse de Brookside Nursery
Plants were delivered on time, and in perfect condition. Have ordered from this company before and again everything was perfect.

Réponse de Brookside Nursery
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