Brookside Nursery Avis 

15 617
TrustScore 4.5 sur 5

4,7

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Noté 5 sur 5 étoiles

Dispatched promptly, but let down by Amazon shipping who had to apologise for late delivery. Fortunately plug plants survived the longer journey despite the heatwave. All plug plants have now been re... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I purchased a number of plants early this year , they arrived looking a bit sad but after trimming and planting them they flowered beautifully through the summer surviving the dry weather. Just orde... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From ordering online to receiving my plants every part of the process was very professional . The plants arrived in perfect order & now growing healthy & getting larger every day . Thank you Christine... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bought 2 patio roses both are now barely alive - haven't given up on them but have been in touch with the plant nursery who have been helpful and altho I hope the original roses will come back 2 new... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Pépinière

Écrit par l'entreprise

We supply only the very best quality plants at a time of your choosing. We’ve developed tried and tested systems to allow you to select a specific dispatch week for your plants when you place your order. This allows you to accurately plan your crops, help you save money by avoiding unnecessary heating of greenhouses and reduce inconvenience around delivery timings. Further recent investment in our systems now means that not only do we allow you to pick a dispatch week for your plants, if you have supplied us with your email address, we will now advise you in advance of the day that we intend to dispatch your plants on.

Why Buy From Brookside Nursery?

Écrit par l'entreprise

All our plants are carefully hand checked and selected by our expert order packing staff who all live locally to the nursery, returning to us every year to help during our busy spring season. All our plug plants are securely packed in specially designed packaging to keep the root system in place and the foliage protected in transit. Our plastic ‘blister pack’ packaging is manufactured from recycled material and is fully recyclable. Our cardboard packaging is also fully recyclable. We send out comprehensive growing instructions with each order to help you get the best from your plants.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

16 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(15 617)

2 455 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent plants and service as usual

Excellent plants and service as usual, well packed and moist even though the weather was very hot lovely you can pick your delivery day and the keep you informed when they are on the way

27 mai 2026
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Réponse de Brookside Nursery

Susan ,

We're so pleased your plants arrived well-packed and moist, even in hot weather! We're glad you appreciate our delivery options and updates. Thank you for your kind feedback.

Anne, Brookside Nursery

Noté 5 sur 5 étoiles
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Réponse de Brookside Nursery

Christina Mann,

Thank you for your positive feedback! We are delighted to hear you appreciate our value and quality.

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

ALL THE PLANTS I ORDERED CAME IN TIP…

ALL THE PLANTS I ORDERED CAME IN TIP TOP CONDITION. DELIVERY WAS SPOT. I WILL BE ORDERING AGAIN NEXT YEAR

26 mai 2026
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Réponse de Brookside Nursery

Mr JOHN DAVISON,

We're so glad to hear your plants arrived in perfect condition and that delivery was spot on! We appreciate your positive feedback.

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

All plants arrived as promised

All plants arrived as promised and in good condition.

27 mai 2026
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Réponse de Brookside Nursery

Devon Girl ,

We're pleased your plants arrived as promised and in good condition. Thank you!

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

Excellent tracking and delivery

Excellent tracking and delivery. Every plant arrived with no damage. As expected, they were strong and healthy. They are now thriving and I hope they will fill my garden with beautiful flowers. I will continue to buy my plants from Brookside.

27 mai 2026
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Réponse de Brookside Nursery

Rob,

We're so pleased to hear your plants arrived safely and are now thriving! We appreciate your kind words about our tracking and delivery. Thank you for your continued support.

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

Stunning Plants at Great Prices

I’ve ordered from Brookside Nursery the last couple of years and have been really pleased with the beautiful plants I’ve received.

My garden has looked stunning, I couldn’t wait to order from you again. The price was affordable and I got a bit carried away adding more into my basket.

The delivery service was great and the quality of the plants were excellent.

I can’t wait to see my garden in full bloom. 😍🌸🌷🌼🌹🌺🪻

27 mai 2026
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Réponse de Brookside Nursery

Rebecca Atkinson ,

We're so pleased to hear that our plants have brought such beauty to your garden over the years. It's wonderful to know you're looking forward to your garden in full bloom again! Thank you for your kind words about our delivery and plant quality.

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

Brookside the best nursery,10 out of 10 !…

I am 78 years of age,with my wife we take pride in our garden.We have used many plant nurserys in the past fifty years but have never been happy with their products,until we started to use Brookside two years ago,they are the best nursery we ever used. Ten out of Ten !

27 mai 2026
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Mr. Ron Offord,

We are so delighted to hear that our plants have brought such joy to your garden over the past two years. Your kind words mean a great deal to us, and we truly appreciate you sharing your wonderful experience. Thank you for your loyalty!

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

Great choice

Great choice of healthy plants at competitive prices. Very good communication

27 mai 2026
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Réponse de Brookside Nursery

Peter,

We're so pleased you found our plants healthy, competitively priced, and appreciated our communication. Thank you!

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

plants delivered well packaged and in…

plants delivered well packaged and in good condition even though it was the really hot week.

25 mai 2026
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Réponse de Brookside Nursery

JP,

We're so pleased your plants arrived well-packaged and in good condition, even during the hot weather. We appreciate your kind words.

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

All plants arrived on time and well protected, Looking healthy.

All plants arrived on time and well protected even though it was in a bit of a heatwave.
Now all planted up and looking healthy.Nice firm roots.

26 mai 2026
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Réponse de Brookside Nursery

Angela Stephens,

We're so pleased your plants arrived well-protected despite the heat, and are now looking healthy with firm roots. Thank you!

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

All plants were in good condition and…

All plants were in good condition and are growing on well.
Couldn't have improved on the product or delivery.

27 mai 2026
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Réponse de Brookside Nursery

Stephen Williams,

We're so pleased your plants arrived in good condition and are growing well. Thank you for your wonderful feedback!

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

Delivered on time and in good…

Delivered on time and in good condition.
All plants appear to be thriving

27 mai 2026
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Réponse de Brookside Nursery

Hi,

We're so pleased your plants arrived on time and are thriving. We appreciate your positive feedback.

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

Strong healthy plants

Strong healthy plants, good prices well packed.

27 mai 2026
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Réponse de Brookside Nursery

Diane ,

We're happy you received healthy plants, good prices, and good packaging.

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

Always a great service with Brookside

Always a great service with Brookside. Plants never fail. Excellent.

27 mai 2026
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Réponse de Brookside Nursery

Marlene Hartley,

We're so pleased you always receive great service and that our plants never fail. We appreciate your excellent feedback.

Anne, Brookside Nursery

Noté 2 sur 5 étoiles

Really disappointed

Very disappointed that my plants were in transit for 6 days and consequently were in an extremely poor state of health on arrival. The trays at the bottom of the box were worst and I contacted you by phone to complain. Chat box was a waste of time but tge person on your what’s app was the most help and I followed tge advice to tge letter. Despite this recovery had been very slow and I am still hoping that some will regain their health. A lot of work for little reward. I am a cater for my 82 year old partner with cancer and this has been very stressful.

27 mai 2026
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Réponse de Brookside Nursery

Hi Valerie

Thank you for taking the time to write a review, I am sorry you are still having an issue with the plants and they are not recovering from their long journey.

The chatbot only gives standard delivery and order answers as well as gardening advise, but is unable to assist with specific orders, so you have the done the right thing by contacting us, however I am sorry to hear the plants are still struggling and we would never like to see a customer unhappy with an order, therefore I shall make contact with you again to see what we can do for you.

Anne. Brookside Nursery

Noté 5 sur 5 étoiles

Easy website

Easy website. Comprehensive listing. Efficient posting of plants which were healthy.

27 mai 2026
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Réponse de Brookside Nursery

Pat Sawley,

We are so glad you found our website easy to use and enjoyed your healthy plants. Thank you for your kind words!

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

Excellent quality plants

Excellent quality plants. Perfectly packed and growing wonderfully well.

26 mai 2026
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Réponse de Brookside Nursery

Mr Barry Gray,

We're so pleased your plants are growing wonderfully and arrived perfectly packed. Thank you for your feedback!

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

I get my plants from brookside every…

I get my plants from brookside every year now. If ever there is a problem with any plants a replacement is sent if there is still stock left, if not a refund is given. My plants this year are doing great.

27 mai 2026
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Réponse de Brookside Nursery

Debbie Hancock,

We're so happy to hear you're consistently pleased with our plants and service! It's wonderful that your plants are thriving this year. Thank you for your continued support and kind words.

Anne, Brookside Nursery

Noté 5 sur 5 étoiles
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Andrew Banks,

We are delighted you always find our plants excellent. We appreciate your continued support.

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

Plants were delivered on time

Plants were delivered on time, and in perfect condition. Have ordered from this company before and again everything was perfect.

26 mai 2026
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Réponse de Brookside Nursery

Auntie Patsy,

We're so pleased your plants arrived on time and in perfect condition. Thank you for your continued trust and positive feedback!

Anne, Brookside Nursery

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