Budget Windows Ltd  Avis 283

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I came home from hospital and found the bay window as I hoped it would be. The flat was nearly done and looked attractive. Both requirements met. So I’d like to thank the company and their workers fo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

1st class service from start to finish. Kim kept me updated at every step from quotation to completion. Great quality windows and door. Jonathan and Michael were excellent clean and tidy workers cover... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Picture Window The two lads turned up at 0810 and worked non-stop for 4 hours - no drinks! They were thorough, clean and highly professional in fetching, carrying and cleaning up, including polishin... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Accepted a quote from a door salesman. It was arranged for later in the day. Unfortunately it turned out both homeowners need to be present whilst getting a quote for restructuring a prop... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Installateur de double vitrage

Écrit par l'entreprise

Why pay more when upgrading your North East home? At Budget Windows, we understand the importance of quality and affordability. Our ethos is simple—deliver exceptional, energy-efficient windows and doors without breaking the bank. Say goodbye to draughty, outdated windows and doors, and welcome a warmer, more comfortable home environment. Located in the heart of the North East, we have dedicated ourselves to providing homeowners like you with products that not only improve thermal efficiency but also enhance the aesthetic appeal of your home. Our extensive range of windows and doors is designed to cater to various styles and preferences, ensuring that every customer finds the perfect fit for their home. We pride ourselves on transparency and honesty. At Budget Windows, there are no hidden fees or inflated prices. Our straightforward, affordable pricing reflects our commitment to making energy efficiency accessible to all. Every product we offer is backed by our commitment to quality and durability, ensuring you enjoy long-lasting benefits. Contact us today at 0800 449 449 to discover how we can transform your home with our cost-effective solutions. Visit our website at www.budgetwindows.co.uk for more information and to view our range of products. Transform your living space with Budget Windows—where quality meets affordability.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

283 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

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Noté 5 sur 5 étoiles

Sealing the bedroom bay window flat roof from leaking review I came home from hospital and found the…

I came home from hospital and found the bay window as I hoped it would be. The flat was nearly done and looked attractive. Both requirements met. So I’d like to thank the company and their workers for a job well done. Haway lads. Good job 👍
Now the proof. Bring on the next big storm and, fingers crossed, no leaks.

13 avril 2026
Avis spontané
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Réponse : Budget Windows Ltd

Dear Derek, thanks very much for taking time to post your review, we really do appreciate it.

Noté 5 sur 5 étoiles

Very proffessional .very polite people

Very proffessional .very polite people. all spoke good english excellent varitety of doors to choose from ....

3 février 2026
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Réponse : Budget Windows Ltd

Dear John, thanks very much for taking the time to provide feedback, we really do appreciate it.

Noté 1 sur 5 étoiles

I had a very disappointing experience…

I had a very disappointing experience with Budget Windows. From the start, the sales process felt extremely pressured and unprofessional. The representative kept leaving the house to “call the manager” to try and get a better deal, which felt like a sales tactic rather than genuine negotiation.

There was constant pressure to sign the deal that same night, with repeated suggestions that the offer wouldn’t be available later. Instead of feeling like a valued customer, I felt rushed and pushed into making a decision without proper time to think it through.

Overall, the experience was uncomfortable and stressful. I would advise others to be cautious and not feel pressured into signing anything on the spot I did not proceed even after later correspondence apologising and agreeing to a manager attending my home. A call on the day advised the same sales representative would be attending so I declined. They just did not listen and disseminate information between departments correctly.
Bad experience!!!!

23 janvier 2026
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Réponse : Budget Windows Ltd

Dear Stephen, I’m very sorry to hear that your experience did not match what we would expect and I’d certainly like to find out what went wrong, as it’s definitely not our intention to provide a low level of service.

I’d really appreciate the opportunity to investigate your claims and would like the chance to discuss the situation further.

Thank you for highlighting this to us, we will be in touch in due course.

Noté 5 sur 5 étoiles

Picture Window

Picture Window
The two lads turned up at 0810 and worked non-stop for 4 hours - no drinks! They were thorough, clean and highly professional in fetching, carrying and cleaning up, including polishing the glass and the plastic framing. I could not praise them high enough - the whole job was excellent.
A very satisfied old man!!

21 janvier 2026
Avis spontané
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Réponse : Budget Windows Ltd

Dear Joan & Lesley, thanks very much indeed for taking the time to post your review, we really do appreciate the feedback.

Noté 5 sur 5 étoiles

Excellent customer service

Absolutely fantastic value ,customer support,pre and post fitting ,fitted 6 windows and a door on 3 hours . Really pleased

21 janvier 2026
Avis spontané
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Réponse : Budget Windows Ltd

Dear Julie, thanks very much for your lovely review, we really do appreciate the feedback.

Noté 5 sur 5 étoiles

Window fitment

I was looking round for someone to give me a quote for 3 new windows Budget windows where the only ones to answer a phone give me an appointment and actually turn up. The whole process was very quick and easy from man who gave me the price to surveyor and office giving me a fitting date I like to give local company’s a chance over big boys and these proved me right in my choice my custom was as much appreciated as anyone else . Really friendly and easy to deal with A++++

2 janvier 2026
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Réponse : Budget Windows Ltd

Dear David, thank you very much for taking the time to post your review, we really do appreciate the feedback.

Noté 5 sur 5 étoiles

Thumbs up to Budget Windows…

Very happy with the quality of window and designe we chose, the sales rep we dealt with (Bez) was charming to deal with not pushy, i would recommend Budget windows if you want to replace or simply change your style of window etc, all round good experience.

18 décembre 2025
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Réponse : Budget Windows Ltd

Dear Stan, thanks very much for your review, we really do appreciate the feedback.

Noté 5 sur 5 étoiles

Rob arrived on time & got to work…

Rob arrived on time & got to work straight away after protecting our carpets & sofa with dust sheets! He never stopped all day and finally finished at 5pm, he even refused refreshment which we offered him.He was pleasent and kept us informed of his progress all the way even when he was visibly tired. Great service all round. More than pleased & would recommend to anyone

18 décembre 2025
Avis spontané
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Réponse : Budget Windows Ltd

Dear Roland, thank you so much for your kind words about Rob, and especially for saying that you’d happily recommend us, that’s the best news we could wish to hear. We are very grateful to you for taking the time to share your experience with us, I hope you have a lovely Chrisrmas and New Year. Thanks again.

Noté 5 sur 5 étoiles

Great Comunication from start to…

Great Comunication from start to finish,installers were profesional and tidy.would definitely recomend

16 décembre 2025
Avis spontané
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Réponse : Budget Windows Ltd

Dear Dejan, thank you very much for saying you’d recommend us following your installation, it’s fantastic to hear and greatly appreciated.

Noté 5 sur 5 étoiles

Cannot comment because work has not…

Cannot comment because work has not been done as yet

8 décembre 2025
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Réponse : Budget Windows Ltd

Dear Mr Pannu, thanks for keeping us informed, I hope to hear from you again following your installation.

Noté 5 sur 5 étoiles

A great team and a fantastic service !

From start to finish , the whole process of replacing my patio door was faultless .
.. Great communication from Kim , then came Graham to complete the survey .. and to offer me guidance upon my choices .
Michael and Richard arrived not too early on 'installation day' ( perfect for me ! )
.. and completed the job without problems and within a few hours .
Lovely guys , who left the place practically perfect .
Kim followed up with a call , just to ask how the work had gone , and quite honestly ..
... I am delighted .

Thank you so much to the team at Budget windows .

9 décembre 2025
Avis spontané
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Réponse : Budget Windows Ltd

Dear Dave, thank you so much for your lovely review, we really do appreciate the feedback and I'm sure all of those involved will be delighted to read this.

Noté 5 sur 5 étoiles

Very pleased with the quality of the…

Very pleased with the quality of the doors.
Darren did a good job fitting them, no mess, all rubbish removed, nice change for a tradesman not to spend half the time on a mobile, just got on with the job.
Kim answered the phone when i called, which is also a nice change from a chatbot, can't beat talking to a human.

9 décembre 2025
Avis spontané
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Réponse : Budget Windows Ltd

Dear Roger, thank you very much indeed for your review, we really do appreciate it. I'm sure Kim will be thrilled to hear how pleased you are, as will Darren who completed the installation.

Noté 5 sur 5 étoiles

My experience with John Robertson and…

My experience with John Robertson and his team was brilliant. I only required a window replaced which was over 9ft and misted. I was shown a catalogue of different styles of windows and given a very reasonable price for the style I preferred. John was so helpful and everything he said about time it would take to order and install was amazing. John came to make sure I was happy I could not thank all his team enough for their workmanship, cleanliness and friendliness I would recommend this company to anyone worrying about getting their old windows replaced I am so happy I found Budget windows and wish them all the best for the future . Regards Sadie .

16 novembre 2025
Avis spontané
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Réponse : Budget Windows Ltd

Dear Sarah, thank you for your kind words about your experience, however I think that you may have described a different Budget Windows, as we don’t have a John Robertson on our list of employees. If you could provide some further information I will confirm one way or the other and if I’m correct, you may wish to contact John to get the right link to his site.

Noté 5 sur 5 étoiles

Excellent service and quality from Budget windows

Delighted with our new windows. Fitting the whole house only took 2 days. Every room was left clean and tidy, a huge thank you to the scaffolders, window fitters and the lovely office staff who kept us well informed about the process . The windows are high quality and we can really feel the difference with how warm the house is now.

17 novembre 2025
Avis spontané
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Réponse : Budget Windows Ltd

Dear Adele, thank you very much indeed for your lovely review about your experience with us, it’s greatly appreciated.

Noté 5 sur 5 étoiles

Wow what a fantastic service we got…

Wow what a fantastic service we got from the fitting or our new windows and doors .the fitters john and Johnny were marvellous. They worked so hard though rain and snow !!! Fantastic job well done lads

19 novembre 2025
Avis spontané
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Réponse : Budget Windows Ltd

Dear Andrea, thanks so much for taking the time to provide feedback about your experience with us, it’s really appreciated and I’m sure John and Johnny will be absolutely thrilled that you’ve given them such high praise.

Noté 1 sur 5 étoiles

Super pushy salesman calling to try…

Super pushy salesman calling to try give me a quote. I don't want a quote from you thank you or else I would have rang you.

Worst thing is my number has been passed to them from another company they own who were also aggressively pushy when quoting. (you buy today or you pay 30% more when I walk out the door)

I would not use this company or any other company windows plus roofs own because of this. I want a quote valid for 30 days with my 30% discount you offer on the night and when *I ring you* not the other way around.

1 septembre 2025
Avis spontané
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Réponse : Budget Windows Ltd

Dear Anonymous, I’m sorry to hear that you aren’t happy with the offer and that you felt the designer was pushy, it’s certainly not what we want to hear. If you could kindly provide some further information I will ensure your details are removed from our systems. Thanks for highlighting this to us.

Noté 5 sur 5 étoiles

Amazing service

We had a smooth, easy and positive experience with Budget Windows from start to finish. We were communicated with every step of the way and Kim our coordinator was happy to answer any query we had. Our installers Johnathon and Michael were friendly, clean and tidy and did the best job. We are so so happy with our new windows, thank you 😊

6 novembre 2025
Avis spontané
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Réponse : Budget Windows Ltd

Dear Hannah, thank you very much for your lovely review and especially for giving a shout out to Johnathan and Michael, we really are very grateful to you.

Noté 5 sur 5 étoiles

Windows and French doors top quality

Windows and French doors top quality. Installation smooth, quick, clean.
Fitters very friendly and helpful.
Only let down by their supplier

17 février 2025
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Réponse : Budget Windows Ltd

Dear Jim, thanks very much for your feedback, we really do appreciate it.

Noté 5 sur 5 étoiles

Excellent highly recommend

Absolutley brilliant from Adam coming out to measure up to getting fitting done everyone has been pofessional ,Kim has kept me up to date with everything from start to finish.
Door looks amazing.
Fitters professional and done fab job ..highly recommend

6 novembre 2025
Avis spontané
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Réponse : Budget Windows Ltd

Dear Dawn, thanks so much for saying you’d highly recommend us, we really are very grateful to you.

Noté 5 sur 5 étoiles

The salesman was polite and informed…

The salesman was polite and informed and there was no hard sell too

29 octobre 2025
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Réponse : Budget Windows Ltd

Dear Joe, thanks very much for your feedback, we really do appreciate it.

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