Burnetts Solicitors Avis 

From day one Mick and Megan made you feel comfortable I would honestly recommend Burnetts if you need a solicitor. Mick,Megan and David Rivers fought for our son all the way after his accident cannot thank them enough. So thank you all from the bottom of our hearts xx

Sharon Dunston acted for my elderly parents in the purchase of a property. They have not bought a property for over 50 years and only have experience of the Scottish conveyancing system.
Sharon was kind, thoughtful and professional in her dealings with my parents. They found Sharon's relaxed and friendly manner a great help to them as they navigated the process of buying in England.

Always there for us . Very quick with communication putting us at ease .
All the staff kind and polite x

From the very first consultation, I felt confident that my case was being handled with the professionalism, care and attention it deserved. Laura and her team were supportive and reassuring throughout the entire claim, making what was a difficult process much easier to manage.

They kept me updated at every stage, explained everything in a clear and straightforward way, and were always available whenever I had questions or needed advice. I never felt like I was left in the dark, and I always knew that my case was in safe hands.

I would have no hesitation in recommending Laura Laffey and the Burnetts team to anyone looking for knowledgeable, professional, and compassionate legal support.

On the 18th of September 2023, our lives changed in a single moment. My husband was involved in a devastating road traffic accident that left him in critical condition. He suffered a tibial plateau fracture, multiple rib fractures, severe facial injuries, the loss of most of his teeth, and a frontal lobe brain injury. He spent three weeks in the RVI Hospital in Newcastle fighting through pain, fear, and uncertainty. When he was finally discharged, he returned home unable to walk, relying on a wheelchair, and facing a long and difficult recovery. As his wife, I was terrified. Everything in our life had changed overnight, and I didn’t know how we would cope.

But then came Burnetts Solicitors especially Mick Laffey, along with his exceptional team: Amelia Patrick, Amy Lamb, and Jemma Scott. From the very first moment, they became more than solicitors. They became our support system, our guidance, and our reassurance during the darkest period of our lives.

Their professionalism was outstanding, but what truly made a difference was their humanity. They didn’t just handle a case they cared for a family in crisis. They put in place every single measure needed to ensure my husband’s recovery could begin as soon as possible. They worked closely with medical professionals, rehabilitation specialists, and support services, making sure nothing was missed and everything was done properly. They took the weight off my shoulders and helped us navigate a situation that felt impossible.

Communication with the team was always easy, warm, and supportive. No matter how overwhelmed I felt, they were there listening and answering me to every question, explaining every step, and reassuring me when fear took over. They treated us with kindness, patience, and respect. They understood the emotional impact of the accident, not just the physical injuries, and they supported us through both.

Thanks to Mick Laffey and his team, my husband received the compensation he deserved, but more importantly, he received the chance to rebuild his life. Their dedication, expertise, and compassion made an unbearable journey more manageable. They stood beside us through every stage, and I will forever be grateful for the strength they gave us.

Burnetts Solicitors, Mick, Amelia, Amy, and Jemma, are not just professionals ,they are extraordinary people who truly care. They helped us through the hardest moments of our lives, and their support will never be forgotten. I wholeheartedly recommend them to anyone who needs not only legal help, but genuine human support during a traumatic time.
Mihaela Archer -Price

At a very difficult time Johnny Coulthard was very patient and compassionate with me. He really looked after my interests as his client. He was professional and thorough at all times, making sure that I understood the process. I trusted his advice and ultimately achieved the best result for me. I would highly recommend Johnny to anyone.

I would like to thank everyone at Burnetts Solicitors who has helped me throughout my personal injury claim.

From the very beginning, I felt that my case was taken seriously and handled with professionalism and care. Throughout the claim, Mick and his team gave me confidence and reassurance every step of the way. They kept me fully informed, explained everything clearly and were always there to answer any questions I had. That gave me confidence that my case was in safe hands from start to finish.

A special thank you to Mick Laffey for all of his advice, support and guidance throughout my case. I always felt that he had my best interests at heart and really appreciated the time he took to explain the strengths of my case, the risks involved and the options available to me, enabling me to make informed decisions throughout.

This really was a team effort and I would also like to thank Amelia Patrick, Olivia Harris, Amy Lamb and Jemma Scott for all of their hard work and invaluable support behind the scenes. Everyone I dealt with was professional, approachable and friendly, and that made a real difference.

I would have no hesitation in recommending Burnetts Solicitors to anyone looking for legal representation in a personal injury claim. Thank you all once again for everything you have done for me. It has been very much appreciated.

Couldn’t thank mick, Olivia and rest of the team at burnetts, from the very first appointment I walked out feeling I was in good hands and I certainly was. Gave me all the help I needed, real genuine lovely people who have a lot of care for people,

After almost 2 years of my heady injury I was referred to Burnetts from headways, I received a first settlement offer just under 12 months,

Can’t thank yous enough for all the help and support even after the claim has settled.

Amy and all of the team were first class, direct and clear throughout a positive experience

Excellent service, from first call to successful competition of claim, the communication and support could not have been better, coupled with great efficiency made navigating a difficult situation more manageable. I highly recommend this firm

⭐⭐⭐⭐⭐

I can’t thank Mick at Burnetts Solicitors enough for the outstanding service I received. From start to finish, my head injury case was handled with professionalism, care, and genuine compassion. Mick kept me informed at every stage, explained everything clearly, and always made time to answer my questions, which gave me real peace of mind during a difficult period.

His expertise and dedication were evident throughout, and I felt confident knowing my case was in such capable hands. I’m extremely grateful for the outcome and the way I was treated as a person, not just a case. I would highly recommend Mick and Burnetts Solicitors to anyone needing legal support.

Burnetts provided much appreciated support for myself and the family during very tragic circumstances.
Everyone that assisted us were extremely courteous and respectful and showed ultimate professionalism at all times.
I cannot thank Mick Laffey and Amy Lamb enough for their help and advice in guiding us through the difficult experience.
I would absolutely recommend them to anyone needing the support in the future.

I found Burnetts Soilcitors from the Headway charity after I was unfortunate to have a head injury at work in Nov 2022. I was lucky to speak to Mick Laffey who made me feel at ease and was reassuring through out. Mick, Amy and Amelia worked their wonders for me, supportive every step of the way, I have a very good outcome and will use Burnetts Solicitors for any future requirements without hesitation. Highly recommended.

Mick and his team were professional and made me feel at ease throughout the process, Olivia and Amy dealt with all of my issues promptly and helped me relax during what was an especially stressful time, they are trusting and do exactly what they say they are going to do, would definitely recommend them going forward.

Had an outstanding bill passed on to Burnetts from a company that charges residents for estate upkeep. For one reason or another I'd missed this and as there is no grass or maintenance anywhere near my property I left It. I work away in the oil and gas industry but came home to extra charges and threatening future court proceedings. I intended to pay but waited a bit longer after the way the Burnetts employee spoke to me like I was scum!
Very rich coming from a solicitor who make their money out of a lot of unnecessary paperwork and bullshit, charging extortionate rates. The fact they look down their noses at working class people, the very class that keeps them in neat suits and German cars.

I can’t thank Burnetts enough for the incredible support over the years and the outcome they achieved in my brain injury claim. From beginning to end, everyone involved was professional, compassionate, and relentless in securing the best possible result for me.

Mick Laffey was exceptional throughout – knowledgeable, calm, and reassuring – and Paul Kirtley (barrister) was simply outstanding. It was a team that genuinely cared and had my back the whole way. I couldn't have hoped for better.

I’m deeply grateful for everything they’ve done – can’t say that enough times. Highly recommend.

Burnetts who have been our family farms solicitors for over 20 years have this year guided us through the IRT tax implication, and a land purchase.
They have the knowledge and expertise for our requirements and can deliver the results on time
Castlesteads fms ltd

Excellent communication enthusiasm and advice.

I highly recommend Burnetts Solicitors. I was recently represented by Megan in a personal injury case. Megan was very approachable, kind, personable and professional. I am very grateful for the support I received from Megan, Mick and the wider Burnetts team.

Highly recommend to everyone who has a claim to make. Friendly professional and caring team. I had a very successful outcome.

Many thanks