My dog always knows when her busterbox arrives and immediately gets very excited. The boxes always arrive on time and nicely packaged. The toy and treat selection is always great. Customer service has... Voir plus
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Lisez les avis des autres
Leo has been a buster box customer for 2 months and is very happy with what he received.i meesaged buster box to see if they did a puppy box and was informed once i order the box I can request puppy b... Voir plus
Awful company to deal with impossible to cancel. They remove money without consent stay clear youll see plenty more with the same issue wish I read them before trying a box customer service is terribl... Voir plus
L'entreprise a répondu
Absolutely amazing boxes, very high quality toys and top notch treats for my 2 huskies, Sally and Odin, get so excited when they see the boxes come. Plenty of treats for the month, so less time wasted... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Dog Subscription Box Service in Ireland and the UK - Sending healthy treats and fun toys for dogs monthly. Join our pack of happy doggies :)
Coordonnées de contact
Grange Drive, Dublin 13, Royaume-Uni
- www.busterbox.com
4,4
Excellent
3 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 45 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Amazing subscription box!
Our Vinnie is only a pup and is spoilt so much already because of our BusterBox subscription. He gets healthy, natural treats and lots of stimulating toys each month. You get so much for your moneg. 10/10
24 novembre 2025
Avis spontané
Réponse de BusterBox
Hi there Emma,
Thank you so much for the fantastic review! We’re delighted to hear that little Vinnie is enjoying his BusterBox goodies — pups deserve to be spoiled, and we’re thrilled to be a part of his monthly fun. 🐶💙
It’s great to know you’re loving the healthy, natural treats and stimulating toys, and we really appreciate your kind words about the value of the box. A 10/10 means the world to us!
Thanks again for choosing BusterBox for your growing pup!
♥️ The BusterBox Team
Love busterbox
Our boys absolutely love their busterbox delivery! Fantastic tough toys and treats! Even our picky old labrador loves the treats!
1 janvier 2025
Avis spontané
Réponse de BusterBox
Hi there Emma,
Thank you so much for the lovely review! We’re thrilled to hear that your boys get excited for their BusterBox delivery each month.
It’s wonderful to know the tough toys are a hit — and we’re especially happy that even your picky old Labrador is enjoying the treats! 🐾💙
We really appreciate you taking the time to share your experience.
♥️ The BusterBox Team
Great subscription service
My dog looks forward to the arrival of her new Busterbox every month. It’s become a small celebration for her when it arrives and she can’t wait to get stuck in and enjoy her new toys and treats.
We also like the subscriber deals every now and again and the latest advent calendar that’s arrived has had to be hidden!!
22 novembre 2025
Avis spontané
Réponse de BusterBox
Hi there Amanda,
Thank you so much for the wonderful review! We’re delighted to hear that your dog has turned BusterBox delivery day into her own little celebration — that absolutely makes our day. Knowing she can’t wait to dive into her new toys and treats is exactly why we do what we do. 🐾💙
We’re also glad you’re enjoying the subscriber deals and the advent calendar (hiding it is definitely a sign of success! 😄).
Thanks again for sharing your experience and for being part of the BusterBox family.
♥️ The BusterBox Team
I’ve been getting the Buster Box for a…
I’ve been getting the Buster Box for a while now, and it has become one of the highlights of the month in our house. My dogs somehow know exactly when it arrives—they get super excited the moment the box hits the doorstep!
Every delivery is packed with high-quality toys, tasty treats, and fun surprises that keep my dogs entertained and happy. The toys are durable (a huge bonus for enthusiastic chewers), and the treats are always great quality with ingredients I actually trust. I also love that each box has a theme, which makes it feel even more special.
The value is fantastic, the quality is consistent, and the joy it brings my dogs is honestly priceless. If you’re looking for a monthly subscription that’s as fun for your pups as it is convenient for you, I can’t recommend Buster Box enough!
22 novembre 2025
Avis spontané
Réponse de BusterBox
Hi there Karl,
Thank you so much for taking the time to share this incredible review! It means the world to us to hear that BusterBox has become a monthly highlight in your home. We love imagining your dogs getting excited the moment the box lands on the doorstep — that’s exactly the kind of joy we hope to bring! 🐾💙
We’re thrilled that the toys, treats, and themed surprises continue to impress, especially for enthusiastic chewers. Knowing you trust the quality and ingredients of the treats is something we really value, and we’re so glad the durability of the toys is hitting the mark too.
Your kind words about the value and consistency genuinely make our day. Thank you for recommending us — we’re so grateful to have you and your pups as part of the BusterBox family.
♥️ The BusterBox Team
Milo is a big dog and the toys are…
Milo is a big dog and the toys are amazing he loves them
20 novembre 2025
Avis spontané
Réponse de BusterBox
Hi there Lesley,
Thank you so much for the lovely review! We’re delighted to hear that Milo — big guy that he is — is loving his toys. It’s great to know they’re hitting the mark for him! 🐾💙
Thanks for being part of the BusterBox family.
♥️ The BusterBox Team
Great products and cater for dietary…
Great products and cater for dietary needs.
My dog loves his box every month
21 novembre 2025
Avis spontané
Réponse de BusterBox
Hi there Lynn,
Thank you so much for the great review! We’re really happy to hear that the products are a perfect fit for your dog’s dietary needs — and even happier that he loves his box every month. That excitement is what we aim for! 🐾💙
We appreciate you being part of the BusterBox family.
♥️ The BusterBox Team
Love busterbox and so do my dogs
Love busterbox and so do my dogs. They go crazy when the postpofice deliver their toys. The selection is great and a good mix of treats.
21 novembre 2025
Avis spontané
Réponse de BusterBox
Hi there Georgina,
Thank you so much for the wonderful review! We love hearing that your dogs get so excited when their BusterBox arrives — that kind of joy is exactly what we aim for. We're thrilled you're enjoying the great selection and mix of treats and toys each month. 🐾💙
Thanks for being part of the BusterBox family!
♥️ The BusterBox Team
Buster box
Zavi likes his toys but some of the chews he will not eat them but they don't go to waste they goto other dog theboxes are a good price
21 novembre 2025
Avis spontané
Réponse de BusterBox
Hi there Bridget,
Thank you for sharing your experience! We’re glad Zavi enjoys his toys, and it’s great to hear that the chews are still being enjoyed by other dogs — nothing goes to waste! 🐾💙 We’re also happy you find the boxes to be good value.
Thanks for being part of the BusterBox family!
♥️ The BusterBox Team
Very happy doggy and owner
Very happy doggy and owner! Great selection of toys and treats. Also customer service is 10/10
21 novembre 2025
Avis spontané
Réponse de BusterBox
Hi there Nick,
Thank you so much for your wonderful review! We’re thrilled to hear that both you and your dog are happy with the toys and treats. 🐾💙 It’s also great to know our customer service hit the mark — we always aim for 10/10!
Thanks for being part of the BusterBox family!
♥️ The BusterBox Team
Brilliant company, service and a happy doggy
I have been getting buster boxes for the last 2 1/2 years for my Rottweiler Labrador cross and he LOVES them. I have contacted the company to change the toys to suit Teddy as he grew, at 51kg he is on tough chewer toys. The changes were easy to make by email and always acknowledged. Teddy also gets the Christmas hamper and it’s well worth the money.
I would definitely recommend Buster Box to anyone great toys and treats to suit all dogs
21 novembre 2025
Avis spontané
Réponse de BusterBox
Hi there Paula,
Thank you so much for your amazing review! We’re thrilled to hear that Teddy has loved his BusterBoxes over the past 2½ years — and we love that he’s enjoying the tough chewer toys as he’s grown into a big, strong pup. 🐾💙
It’s great to hear that making changes to suit Teddy was easy and that you’ve enjoyed the Christmas hamper too. Your recommendation means the world to us!
Thanks for being part of the BusterBox family!
♥️ The BusterBox Team
Bluey absolutely adored her first box…
Bluey absolutely adored her first box and can’t wait for her next one to come. It’s like she gets a birthday every month 😍 thank you so much guys, and keep up the amazing work! You’re smashing it 💙
21 novembre 2025
Avis spontané
Réponse de BusterBox
Hi there Sammi,
Thank you so much for the lovely review! We’re thrilled to hear that Bluey absolutely adored her first box — it’s amazing to know it feels like a birthday every month! 😍🐾💙
Your kind words mean the world to us, and we can’t wait to keep bringing joy to Bluey with every delivery.
♥️ The BusterBox Team
Buster box
Buster box I started when I first got my puppy over a year now he loves all the new toys he gets every month
19 novembre 2025
Avis spontané
Réponse de BusterBox
Hi there Lynne,
Thank you so much for your review! We’re so happy to hear that your puppy has loved all the new toys over the past year — watching pups enjoy their BusterBox is exactly why we do what we do. 🐾💙
Thanks for being part of the BusterBox family!
♥️ The BusterBox Team
We love are buster box each month and really enjoy the different themes
We love are buster box each month. Always comes with quality toys and my puppy lives the tasty treats. She gets excited every month when her box comes. Excellent delivery and always packaged well. Customer service is fantastic and will always reply within a 24hr window. Would recommend to anyone as been with them over a year now and never had a problem.
21 novembre 2025
Avis spontané
Réponse de BusterBox
Hi there Emma,
Thank you so much for your wonderful review! We’re thrilled to hear that your puppy gets excited for her BusterBox every month and enjoys the tasty treats and quality toys. 🐾💙
It’s fantastic to know you love the themed boxes, the delivery, and our customer service — we always aim to make every experience seamless. Your recommendation and continued support over the past year mean the world to us!
♥️ The BusterBox Team
Réponse de BusterBox
Hi there Stephanie,
Thank you for your lovely review! We’re so happy to hear that your dogs are loving their BusterBoxes and treats. 🐾💙
♥️ The BusterBox Team
We get this box for our two boys and…
We get this box for our two boys and they love it! I think they even recognise the box now!
Every month it’s something different which they can fight over and the treats always go down well
21 novembre 2025
Avis spontané
Réponse de BusterBox
Hi there Liz,
Thank you so much for your lovely review! We’re thrilled to hear that your two boys are enjoying their BusterBoxes and even recognise the box — that’s always so fun to hear! 🐾💙
It’s great that they love the treats and toys each month, even if it leads to a little friendly competition.
♥️ The BusterBox Team
Amazing first experience
Fast shipping, my woofie was so excited when his first ever box came! His tail wagging when he smelt all his new delicious treats! The treats look amazing and Chase said they taste amazing! The toys looks strong and well made the company took so well in understanding my dogs breed… we both cannot wait for the next box to see what’s inside
12 novembre 2025
Avis spontané
Réponse de BusterBox
Hi there Chloe,
Thank you so much for your wonderful review! We’re thrilled to hear that Chase was so excited for his very first BusterBox — tail wags and all! 🐾💙
It’s great to know you loved the treats and that the toys are strong and well-made. We always aim to make each box perfect for your pup’s breed and needs, and we can’t wait to keep bringing you both more surprises each month!
♥️ The BusterBox Team
Yes my dogs are my girls!
Ill be honest. I joined busterbox for the free item that came with it.
But… The box was so much better then i expected. The Bed my girls love!
Who now argu’s over whos on the bed & whos on the sofa. (2 Mix breed staffies & Yes they both can fit on it together)
The treats vanished pretty quick like anything edible they get hold of. So im sure they really enjoyed them by the speed it was gone! 🤣
The toys are great! These girls have destroyed £20 stuffed toys in minutes & the toys that came in the box are still alive & stuffed somehow & is now a attached toy to my youngest who takes it everywhere she goes.
Then the customer service.
That itself is the best ive seen in a while. So helpful, kind & solved my issue immediately. Keep up the good works.
Now my girls are threatening me to keep getting the box each month now. So i guess we are a customer for life! 🤣🤣
20 novembre 2025
Avis spontané
Réponse de BusterBox
Hi there Gavin,
Thank you so much for your amazing review! We’re thrilled that the BusterBox exceeded your expectations — it sounds like your girls are living their best lives with their new bed, toys, and treats! 🐾💙
It’s fantastic to hear that the toys have survived your enthusiastic chewers and that the treats disappeared quickly (always a sign of approval!). We’re also so glad our customer service could help and make the experience even better.
We love that your girls are now “threatening” you to keep the boxes coming — we can’t wait to keep delivering monthly joy to you all!
♥️ The BusterBox Team
My dog absolutely LOVES his monthly…
My dog absolutely LOVES his monthly buster box. Great treats (especially as he can be fussy I’m yet to receive a treat he has turned down!) and the toys are always fab quality. Customer service have always been friendly and helpful whenever needed. Defo recommend.
20 novembre 2025
Avis spontané
Réponse de BusterBox
Hi there Kirstie,
Thank you so much for your wonderful review! We’re thrilled to hear that your dog absolutely loves his monthly BusterBox and that the treats and toys are always a hit. 🐾💙
It’s great to know our customer service has been helpful too — we always aim to make every experience as smooth and enjoyable as possible. Thank you for recommending us!
♥️ The BusterBox Team
Absolutely amazing value
We received our first buster box with a free bed deal. My English Bulldog Tyson absolutely loves his new bed. He loves his toys he gets too as hes able to chew and play with them with out desorying the with in a day. The toys are amazing value and excellent quality. He also loves his treats as they are a great variety and they are flavours i would never of even thought of buying for him. Thank you soo much to the team at Buster Box me and Tyson are super happy with the box. Would definitely recommend them you will not be disappointed.
1 novembre 2025
Avis spontané
Réponse de BusterBox
Hi there Gillian,
Thank you so much for your amazing review! We’re thrilled to hear that Tyson is loving his new bed and enjoying all his toys and treats.
It’s great to know the toys are standing up to his playtime and that he’s getting to try new flavours he enjoys!
We truly appreciate your kind words and your recommendation — it means the world to our team. We’re delighted to have you and Tyson as part of the BusterBox family, and we can’t wait to send more tail-wagging surprises your way!
Thanks again,
The BusterBox Team 🐶💙
Believe the reviews :(
Read reviews, ignored them and tried to give them a try but wish i didnt, never arrived and messaged many times half the time im getting ignored then days later a reply not helping at all pops up. Will now be going through my bank and reporting fraud !!
14 novembre 2025
Avis spontané
Réponse de BusterBox
Hi Suzanne,
We’re sorry to hear that you’ve been unhappy with your experience. We did receive your messages and replied within our normal office hours — we noticed several emails were sent during the night, and while we completely understand frustration, our team isn’t available at midnight or 4am. We always aim to respond within 24 hours, and we did so in this case.
You did receive your box, and after you let us know you weren’t happy with it, we offered a clear and fair solution. We offered for you to return the unused bed and box. Once the items are returned, we’ll issue a full refund and cancel your account immediately.
This follows both our Terms & Conditions and UK Citizens' Advice guidelines
We’re still waiting for your reply so we can send the QR code and finalise the cancellation for you. As soon as we hear from you, we’ll resolve this straight away.
Kind regards,
The BusterBox Team
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