Absolutely faultless from Caddy windows, all the way from quote to installation they were perfect. Greg worked with us to get the quote up and ready and there was no funny business or pressure from... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
First class service, quick to respond to request, quick to quote, good communication regarding fitting date and work carried out professionally. Good price and all round good service. Recommended.
L'entreprise a répondu
Couldn't recommend Caddy Windows highly enough. Professional and stress free from start to finish. Windows are good quality. Mike was friendly, quick and left everything perfect
L'entreprise a répondu
We had the upstairs windows fitted over last few days by Sam at Caddy Windows. He was extremely professional, polite and worked tirelessly over the 2 days to ensure the work was completed well and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Installateur de double vitrage
- aussi dans
- Fournisseur de fenêtres
- Fournisseur de fenêtres PVC
- Fournisseur de portes
- Service d'installation des fenêtres
Écrit par l'entreprise
Caddy Windows is a family-run window and door company serving Bristol, Bath and the surrounding areas. Established in 1984, we have more than 40 years of experience supplying and installing high-quality windows and doors for homeowners across the region. We supply and install a wide range of uPVC and aluminium windows, including casement windows, flush windows and other styles to suit both traditional and modern homes. Our door range includes composite doors, French doors, sliding patio doors and aluminium bifold doors, with a wide choice of styles, colours and finishes available. From your initial enquiry and quotation through to survey, installation and aftercare, everything is handled by our experienced Bristol-based team. Our Sales Designers provide straightforward, professional advice to help you choose the right windows and doors for your home, without high-pressure sales tactics. Customers can also visit our Bristol window and door showroom, where we have a comprehensive range of products on display. You can see and compare windows, composite doors, bifold doors and other products in person and speak to our team about the options available for your home. As a long-established local double glazing company, our focus remains simple: quality products, professional installation and excellent customer service from start to finish. Whether you're replacing a single door or upgrading windows and doors throughout your home, Caddy Windows provides a complete local service across Bristol, Bath and the surrounding areas.
Coordonnées de contact
8 Enterprise Trade Centre, BS4 1UN, Bristol, Royaume-Uni
- 0117 966 9998
- sales@caddywindows.co.uk
- www.caddywindows.co.uk
4,9
Excellent
650 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service in the showroom with…
Great service in the showroom with fitting done promptly to a great standard. Fitters communicated any issues they encountered and made sure I was happy throughout.
20 mai 2025
Avis spontané
Réponse de Caddy Windows
Hi KC,
Thank you for your kind words! We're so pleased to hear you had a great experience both in the showroom and during installation.
It's always our aim to keep customers informed and comfortable throughout the process, so it's lovely to know the fitters kept you in the loop and ensured you were happy every step of the way.
We hope you enjoy your new installation, and we really appreciate the recommendation.
All the best,
The Caddy Windows Team
Fantastic customer service
Caddy Windows installed a window for me 4 years ago and the window is great. The only problem is, at some point over the last few months I lost the key to open it (having locked it to stop my young daughter from leaning out of the window!). Today Jamie went out of his way to find me a replacement key, calling me back twice to make sure he had got the right one, which he then gave me for free. I would like to say a huge thank you to Jamie for his fantastic customer service and I would definitely recommend Caddy Windows as a great company!
15 mai 2025
Avis spontané
Réponse de Caddy Windows
Dear Kellie,
Thank you so much for your kind words and for taking the time to share your experience. We’re thrilled to hear that your window has served you well over the past four years, and we’re especially pleased that Jamie was able to help you so promptly with a replacement key.
We’ll be sure to pass on your thanks to him – he’ll be delighted to know he made a difference. It’s great to know you’d recommend us, and we truly appreciate your support.
Warm regards,
The Caddy Windows Team
Committed to doing best job possible
Installation did not go smoothly but Caddy stepped up and made good with grace and professionalism
12 mai 2025
Avis spontané
Réponse de Caddy Windows
Dear Andrew,
Thank you for taking the time to leave us a review. We’re sorry to hear that the installation didn’t go as smoothly as it should have, but we’re pleased that our team were able to resolve matters professionally and to your satisfaction.
We truly appreciate your patience and understanding, and we’re glad we could make things right. Your feedback means a great deal to us and helps us continue to improve.
Best regards,
The Caddy Windows Team
Well worth it, great team.
From first contact through to the end, the experiance with Caddy has been great.
The fitters (Ben & co) were brilliant and have done a cracking job.
Well worth the money spent, and the new windows look great.
6 mai 2025
Avis spontané
Réponse de Caddy Windows
Dear Mr Wilson,
Thank you so much for your kind words and for sharing your experience with us!
We're thrilled to hear that everything went smoothly from start to finish and that you’re so pleased with your new windows. Ben and the team will be delighted to know their work has been appreciated—they take real pride in delivering a high standard, so it’s lovely to hear their efforts made a positive impact.
We’re glad you feel it was money well spent, and we truly appreciate you choosing Caddy Windows. If there's anything else we can help with in the future, we’d be more than happy to assist.
Warm regards,
The Caddy Windows Team
New Composite Front Door.
We had a new composite front door assembly fitted in March. Unfortunately there were a few issues with the installation which were brought to the attention of Caddy Windows. The problems were dealt with promptly; we had a site visit from Craig who agreed with all our comments and he arranged for a visit to put things right. This has now been completed. Our complaint was dealt with professionally and Craig actually attended our home with Mark to make sure everything was done to our satisfaction. Both Craig and Mark did a great job and didn’t leave our property until they were sure we were happy. I judge an organisation on how it deals with complaints and I can’t fault the service we received, particularly from Craig.
1 mai 2025
Avis spontané
Réponse de Caddy Windows
Hi Brian,
Thank you for taking the time to share your honest feedback. While we’re sorry to hear there were initial issues with your installation, we’re really pleased that Craig and Mark were able to resolve everything to your satisfaction.
We genuinely believe that the mark of a good company is not only how well things go when everything runs smoothly, but how professionally and promptly we respond when things need putting right. Your kind words about Craig and Mark’s efforts mean a lot—they are both committed to ensuring our customers are happy and looked after.
Thank you again for your patience and understanding, and for giving us the opportunity to make things right. We hope you enjoy your new composite front door for many years to come!
Warm regards,
The Caddy Windows Team
The entire experience with Caddy was…
The entire experience with Caddy was great. From how you can design your window or door and get an accurate quote, to booking people to actually come in the house.
They made that entire experience very frictionless.
Then we got our door installed. The installer was professional, efficient and cleaned up after the installation.
The door looks great and is also doing the insulation job we wanted it to do really well.
I can't recommend them enough.
25 mars 2025
Avis spontané
Réponse de Caddy Windows
Dear Elisabetta,
Thank you for your fantastic review! We’re thrilled to hear that your entire experience with Caddy Windows was seamless and that the process from design to installation exceeded your expectations.
It’s wonderful to know that you’re happy with your new door, both in terms of its appearance and the insulation performance. We’re also glad to hear that our installer provided a professional, efficient service and left everything clean and tidy—attention to detail is always important to us.
Thank you for recommending us so highly. We truly appreciate your feedback and support!
Best regards,
The Caddy Windows Team
Caddy strikes again
Caddy strikes again! We’ve used Caddy several times before and they are always a pleasure to deal with, and very fairly priced.
Craig and Mike did a cracking job fitting an awkward custom shaped window for us, working late on a Friday afternoon. Thank you fellas! 🙏
25 avril 2025
Avis spontané
Réponse de Caddy Windows
Hi George,
Thank you so much for your continued support and for sharing another glowing review! It really means the world to us when returning customers like yourself take the time to leave such kind feedback.
Craig and Mike will be chuffed to hear your comments – they always take pride in their work, especially with those trickier custom fits. We're so pleased you're happy with the result!
Thanks again for trusting us time and again – we truly appreciate it.
Warm regards,
The Caddy Windows Team
Absolutely love my Caddy windows
Absolutely love my Caddy windows and doors.
From the initial contact, survey and fitting I can not fault the service.
Was kept informed at all times, with regular updates.
The installation was scheduled around me, with panicky questions answered kindly and efficiently.
The engineer Mike was an amazingly skilled and efficient worker, updating constantly, cleaning and tidying as he went, even going the extra mile by texting me to make sure I was happy and giving 'what next' advice.
Honestly can't recommend highly enough - thank you
8 avril 2025
Avis spontané
Réponse de Caddy Windows
Dear Andrea,
Thank you so much for your wonderful review! We’re thrilled to hear how happy you are with your new Caddy windows and doors. It’s fantastic to know that you felt supported and informed throughout every stage, from your initial contact right through to the installation.
We’re especially pleased that Mike looked after you so well—your kind words about his skill, efficiency, and attention to detail mean a lot. It’s great to hear that even your panicky questions were met with kindness and that Mike went the extra mile to make sure you were happy afterwards.
Thank you again for your recommendation and for choosing Caddy Windows. We’re so pleased you’re delighted with everything!
Best regards,
The Caddy Windows Team
We were impressed by the communication…
We were impressed by the communication with Caddy leading up to the installation. Queries were dealt with promptly and professionally. The installation went smoothly and the team were polite and friendly and they worked hard against the clock to complete the job. They were generally tidy but there was quite a bit of tidying up outside in particular left for us to do. We are very pleased with the windows and I would recommend this company. It would have been good to know that a standard size wood trim is used for all window surrounds regardless of the size of the window. We would have preferred this to be smaller for the smaller windows. Overall the work was done to a good standard and we are pleased with the final result.
9 avril 2025
Avis spontané
Réponse de Caddy Windows
Thank you for taking the time to leave such a thoughtful and balanced review. We're really pleased to hear that you were impressed with the communication throughout your experience with Caddy Windows, and that our team were polite, friendly, and worked hard to complete the installation on time.
We're glad you're happy with the overall finish and quality of your new windows, and appreciate your recommendation. That said, we’re sorry to hear that more tidying up was required outside and that the standard size of the timber trim didn’t quite meet your expectations, particularly on the smaller windows. Your feedback is really valuable and will be shared with the team to help us continue improving our service.
Thank you again for choosing Caddy Windows—we’re delighted you're pleased with the final result!
Best regards,
The Caddy Windows Team
Great, professional company
Caddy Windows were recommended by friends. The staff were all very professional, helpful and reliable. They did what they said they would do, when they said they'd do it.
They fitted a new side door and large window in our garage. We are delighted with their work.
26 mars 2025
Avis spontané
Réponse de Caddy Windows
Dear Jude,
Thank you for your kind review! We're so pleased to hear that you had a great experience with us and that we came recommended by friends—it’s always lovely to hear word-of-mouth feedback.
It’s fantastic that you found our team professional, helpful, and reliable throughout the process. We’re delighted that you’re happy with your new side door and garage window, and that everything was carried out just as promised.
Thank you again for choosing Caddy Windows—we truly appreciate your support!
Best regards,
The Caddy Windows Team
Great - would recommend
We had an all round good experience purchasing aluminium double glazing from Caddy Windows. I would recommend them and would use them again in future. The installers were friendly and efficient, and the product is of high-quality. They left our home tidy which was appreciated.
16 février 2025
Avis spontané
Réponse de Caddy Windows
Dear Derrin,
Thank you for your fantastic review! We’re so pleased to hear that your experience purchasing aluminium double glazing from Caddy Windows was a positive one. It’s great to know that our installers were friendly, efficient, and left your home tidy—attention to detail is something we take great pride in.
We’re also thrilled that you’re happy with the high-quality product. Your recommendation means a lot to us, and we’d be more than happy to assist you again in the future.
Best regards,
The Caddy Windows Team
a great experience from start to Finish
a great experience from start to finish, excellent sales showroom and ordering service. Door turned up a couple of weeks early, and was very professionally installed, with fitter tidying up after themselves. The quality of the door is outstanding and for the price offers excellent VFM. Cannot recommend enough.
10 avril 2025
Avis spontané
Réponse de Caddy Windows
Dear Simon,
Thank you for your brilliant review! We’re so pleased to hear you had a great experience from start to finish—from your visit to the showroom and the ordering process, right through to the early delivery and professional installation.
It’s fantastic to know you’re impressed with the quality of your new door and felt it offered excellent value for money. We’ll be sure to pass your kind words on to the team, especially the fitter who ensured everything was left clean and tidy.
Your recommendation means a great deal to us—thank you for choosing Caddy Windows!
Best regards,
The Caddy Windows Team
Excellent service all round
Everyone I spoke to has been very friendly and helpful. Quick turnaround between booking a visit and having the actual fitting, and on the day of the fitting I was really impressed with how efficient and tidy the whole fitting was. Really pleased with our new window as well.
9 avril 2025
Avis spontané
Réponse de Caddy Windows
Dear Abby,
Thank you so much for your kind review! We’re delighted to hear that you found everyone you dealt with friendly and helpful throughout the process. It’s great to know that the turnaround time was quick and that the fitting itself was efficient and tidy on the day.
We’re really pleased to hear you’re happy with your new window—it means a lot to us to know our work has made a difference. Thank you for choosing Caddy Windows, and we’d be more than happy to help again in the future!
Best regards,
The Caddy Windows Team
Great service from start to finish with…
Great service from start to finish with competitive pricing and good quality products
7 avril 2025
Avis spontané
Réponse de Caddy Windows
Dear Kate,
Thank you for your lovely review! We’re so pleased to hear that you received great service from start to finish. It’s also wonderful to know that you found our pricing competitive and were happy with the quality of the products supplied and installed.
We really appreciate you taking the time to share your experience, and we're grateful you chose Caddy Windows. If there’s anything else we can help with in future, we’d be delighted to assist.
Best regards,
The Caddy Windows Team
Very professional outfit from first…
Very professional outfit from first contact with an enquiry through to installation sign-off. Great products, too, combined with a high quality finish to the wood surround installation and making plaster good (no sanding required). Cannot recommend highly enough. If you’re thinking about getting double glazed windows , go to Caddy.
19 mars 2025
Avis spontané
Réponse de Caddy Windows
Dear Matthew,
Thank you for your brilliant review! We’re so pleased to hear that your experience with Caddy Windows was smooth and professional from your initial enquiry right through to installation sign-off.
It’s fantastic to know you were impressed not only with the quality of our products but also with the finish—especially the attention to detail around the timber surrounds and the plasterwork. We're glad everything was completed to such a high standard, with no need for any sanding or extra tidying up.
Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. Thank you for choosing Caddy Windows!
Best regards,
The Caddy Windows Team
Lovely Job fitting our new patio door's
This is the third time we have used Caddy Windows and are over the moon with their products and workmanship, excellent company who are very responsive and professional from office staff, installation teams, maintenance teams, sales team and surveyors. Cannot say a bad thing about them!
1 avril 2025
Avis spontané
Réponse de Caddy Windows
Dear Neil,
Thank you for your fantastic review and for choosing Caddy Windows for the third time! We’re absolutely delighted to hear that you’re over the moon with our products and workmanship. It’s wonderful to know that every part of our team—from office staff to installers, maintenance teams, sales, and surveyors—provided a responsive and professional service.
Your continued trust and support mean the world to us, and we truly appreciate your kind words. We look forward to assisting you again in the future!
Best regards,
The Caddy Windows Team
Efficient service, friendly staff and good value
After comparing a few window companies, we decided on Caddy Windows to replace 3 windows and a front door and were very pleased we used them. The surveyors and installers were all professional and easy to work with and the overall service was seamless. The installers were friendly, efficient and did a thorough clean up after they had finished. Overall a very good company.
7 mars 2025
Avis spontané
Réponse de Caddy Windows
Dear Steve,
Thank you for your fantastic review! We're so pleased to hear that you had a positive experience with Caddy Windows after comparing other companies. It’s great to know that the surveyors and installers were professional, easy to work with, and that the overall service was seamless.
We’re also happy to hear that the installation team was friendly, efficient, and left everything tidy once they had finished. Your feedback means a lot to us, and we truly appreciate your kind words.
Thank you for choosing Caddy Windows—we look forward to assisting you again in the future!
Best regards,
The Caddy Windows Team
Very pleased with my new windows and…
Very pleased with my new windows and door. The team were so efficient and did a great job of fitting and cleaning up when they had finished. A big shout out to Sam, Charlie, Ben and Craig for ensuring I was happy with everything. A great, hardworking team. Would definitely recommend.
24 mars 2025
Avis spontané
Réponse de Caddy Windows
Dear Catherine,
Thank you so much for your fantastic review! We’re thrilled to hear that you’re pleased with your new windows and door. It’s great to know that our team—Sam, Charlie, Ben, and Craig—were efficient, hardworking, and took the time to ensure everything was to your satisfaction.
We truly appreciate your recommendation and kind words. It means a lot to us, and we’re grateful for your trust in Caddy Windows. Thank you once again for choosing us, and we’d be more than happy to assist you again in the future.
Best regards,
The Caddy Windows Team
Patio doors
The whole team from start to finish are very professional. The men were tidy and caring towards my property. Would definitely have them again.
25 mars 2025
Avis spontané
Réponse de Caddy Windows
Dear Julie,
Thank you for your fantastic review! We're thrilled to hear that you found the entire team professional from start to finish. It’s great to know that our team were tidy and took care with your property throughout the installation.
We truly appreciate your trust in us, and we’d be more than happy to assist you again in the future. Thank you for choosing Caddy Windows!
Best regards,
The Caddy Windows Team
Brilliant company…
The guys arrived exactly on time and were courteous, respectful and most of all tidy! We had no post installation clean up to do other than putting our curtains and blinds back up.
I would thoroughly recommend Caddy Windows to anyone looking for a hardworking, honest company.
As a postscript, we had Mark visit to install an anti lift device to the sliding patio door. He did the job with no fuss in 10 minutes.
13 mars 2025
Avis spontané
Réponse de Caddy Windows
Dear Jenny,
Thank you for your wonderful review! We're so pleased to hear that our team arrived on time, were courteous, and left everything tidy after the installation. We understand how important it is to minimise disruption, so it’s fantastic to know that you had no post-installation clean-up to do—other than putting your curtains and blinds back up!
We’re also thrilled that Mark was able to assist with the anti-lift device for your sliding patio door, and that he was able to complete the job so efficiently.
Your recommendation means the world to us, and we truly appreciate your kind words. It’s customers like you who make our work so rewarding. Thank you for choosing Caddy Windows, and we look forward to working with you again in the future!
Best regards,
The Caddy Windows Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.