Absolutely faultless from Caddy windows, all the way from quote to installation they were perfect. Greg worked with us to get the quote up and ready and there was no funny business or pressure from... Voir plus
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First class service, quick to respond to request, quick to quote, good communication regarding fitting date and work carried out professionally. Good price and all round good service. Recommended.
L'entreprise a répondu
Couldn't recommend Caddy Windows highly enough. Professional and stress free from start to finish. Windows are good quality. Mike was friendly, quick and left everything perfect
L'entreprise a répondu
We had the upstairs windows fitted over last few days by Sam at Caddy Windows. He was extremely professional, polite and worked tirelessly over the 2 days to ensure the work was completed well and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Installateur de double vitrage
- aussi dans
- Fournisseur de fenêtres
- Fournisseur de fenêtres PVC
- Fournisseur de portes
- Service d'installation des fenêtres
Écrit par l'entreprise
Caddy Windows is a family-run window and door company serving Bristol, Bath and the surrounding areas. Established in 1984, we have more than 40 years of experience supplying and installing high-quality windows and doors for homeowners across the region. We supply and install a wide range of uPVC and aluminium windows, including casement windows, flush windows and other styles to suit both traditional and modern homes. Our door range includes composite doors, French doors, sliding patio doors and aluminium bifold doors, with a wide choice of styles, colours and finishes available. From your initial enquiry and quotation through to survey, installation and aftercare, everything is handled by our experienced Bristol-based team. Our Sales Designers provide straightforward, professional advice to help you choose the right windows and doors for your home, without high-pressure sales tactics. Customers can also visit our Bristol window and door showroom, where we have a comprehensive range of products on display. You can see and compare windows, composite doors, bifold doors and other products in person and speak to our team about the options available for your home. As a long-established local double glazing company, our focus remains simple: quality products, professional installation and excellent customer service from start to finish. Whether you're replacing a single door or upgrading windows and doors throughout your home, Caddy Windows provides a complete local service across Bristol, Bath and the surrounding areas.
Coordonnées de contact
8 Enterprise Trade Centre, BS4 1UN, Bristol, Royaume-Uni
- 0117 966 9998
- sales@caddywindows.co.uk
- www.caddywindows.co.uk
4,9
Excellent
650 avis
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Réponse de Caddy Windows
Dear Lindsay,
Thank you for your 5-star review! We’re delighted to hear that your new doors were delivered on time and as ordered. It’s great to know everything met your expectations!
If you need any further assistance or have any questions in the future, please don’t hesitate to reach out – we’re always happy to help.
Thanks again for choosing Caddy Windows!
Thanks,
The Caddy Windows Team
Top quality experience from a top quality company
Everything about Caddy Windows is total professionalism and quality. From the point of looking at the online catalogue, choosing a preliminary design, looking at physical product examples in the smart showroom, getting an in person visit to help refine the design and final quote, the thorough survey to get measurements exact and to final installation. All within a month. Everyone, from start to finish was friendly and polite. Installers are the best I've seen. Ever. Well done to everyone. This is as good as it gets.
30 septembre 2024
Avis spontané
Réponse de Caddy Windows
Hi John,
Thank you so much for your glowing 5-star review! We’re absolutely thrilled to hear that your entire experience with Caddy Windows—from exploring the online products to the final installation—was marked by professionalism and quality. It’s fantastic to know that our team made the process seamless, friendly, and efficient for you.
We’re especially proud to hear such high praise for our installers and are delighted they left such a lasting impression. Your kind words mean a lot to everyone here, and we’re truly grateful for your support.
If you ever need anything else in the future, please don’t hesitate to reach out. Thanks again for choosing Caddy Windows!
Best regards,
The Caddy Windows Team
Richard and Steve friendlly and happy…
Richard and Steve friendlly and happy did a fantastic job
23 septembre 2024
Avis spontané
Réponse de Caddy Windows
Dear Sue,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that our fitters were friendly, happy, and did a great job. It’s wonderful to know you were pleased with their work.
Your feedback is greatly appreciated, and we're grateful for your support. If you ever need any further assistance, don't hesitate to reach out – we’d be more than happy to help!
Thanks again,
The Caddy Windows Team
An impressive job done very efficiently - and swift resolution of a problem with the locking system.
I think Sam and Rich must have come to our house just before they went to the previous reviewer! Sam and Rich were incredibly efficient and pleasant. They worked very hard and very fast, left no mess at all, did a beautiful job and we are delighted with the high standard of their work.
Initially we had a problem with the type of lock used on the door. It had no internal latch or handle, so the only way to get out of the house was to find a key and unlock the door from the inside. However, if the key was left in the lock, nobody could get in from the outside. This left my partner and me in danger of locking each other out, something which kept happening.
I'm pleased to say that as soon as this difficulty was drawn to Caddy's attention, they sent someone round to change the lock, free of charge, and now all is well. I was impressed with this excellent customer service.
I'd recommend other Caddy customers to consider what kind of lock they want on their beautiful new door, and either discuss it when arranging the job or with the fitters when the job is done.
20 septembre 2024
Avis spontané
Réponse de Caddy Windows
Dear Lin,
Thank you for leaving us a review and for your kind words about Sam and Rich! We're delighted to hear that their efficiency and the quality of their work impressed you, and that you're happy with your beautiful new door.
We also appreciate your feedback regarding the lock. We're sorry for the initial trouble, but glad we could resolve it quickly. Your advice to other customers about discussing lock preferences is excellent, and we’ll be sure to take that into account in future conversations.
If you need anything further, please don’t hesitate to get in touch – we’re always here to help.
Thanks again for your thoughtful feedback!
The Caddy Windows Team
Great service
Great service. Friendly chaps (Sam and Rich) that did the fitting, would recommend!
20 septembre 2024
Avis spontané
Réponse de Caddy Windows
Dear Laura Jane,
Thank you so much for your fantastic 5-star review! We’re delighted to hear that you received great service and that Sam and Rich were friendly during the fitting. It’s wonderful to know you would recommend us!
We truly appreciate your kind words and your support. If you ever need anything in the future, please don't hesitate to get in touch – we’re always here to help!
Thanks again,
The Caddy Windows Team
Réponse de Caddy Windows
Thank you so much for your review, Rob!
We're thrilled to hear you're happy with the service. If you ever need anything else or have any questions, we're always here to help.
Best regards,
The Caddy Windows Team
Quality professional work, amazing looking window
Craig did a great job, window looks amazing. Very tidy work, and done it all in a few hours.
11 septembre 2024
Avis spontané
Réponse de Caddy Windows
Thank you so much for your fantastic review, Katie! We're thrilled to hear that you're happy with your new window and that Craig was able to deliver such high-quality and professional work. We always strive to make the installation process smooth and tidy, so it's great to hear that everything was completed to your satisfaction in just a few hours. If you ever need anything else or have any future projects, we’d be more than happy to help.
Thanks,
The Caddy Windows Team
Solid product, neatly installed
I bought a composite door from Caddy. It's exactly what I ordered. It feels like a quality product and it was installed on time and the fitter made a very neat job.
3 septembre 2024
Avis spontané
Réponse de Caddy Windows
Thank you, Simon, for your 5-star review! We're so pleased to hear that you're happy with your new composite door and that it meets your expectations in terms of quality. At Caddy Windows, we strive to ensure our products are exactly as ordered and installed with care. It's great to know the fitting was done neatly and on schedule – our team always aims to deliver a seamless experience. If you need anything further or have any future projects in mind, feel free to get in touch. We appreciate your feedback and look forward to working with you again!
Kind regards,
The Caddy Windows Team
Very professional service from start to…
Very professional service from start to finish. Installation completed to a very high standard. Fitters very neat and tidy. Well pleased
6 septembre 2024
Avis spontané
Réponse de Caddy Windows
Thank you, Deborah, for your fantastic 5-star review! We're thrilled to hear that you were pleased with our service from start to finish. Our team takes great pride in delivering a professional experience and ensuring every installation meets the highest standards. We're delighted that our fitters left everything neat and tidy, as customer satisfaction is at the heart of what we do. If you need anything in the future or have any questions, don't hesitate to reach out. We appreciate your recommendation and are so pleased to have had the opportunity to work with you!
Thanks,
The Caddy Windows Team
Impressive quality service
Website very easy to get a quote, and was followed up quickly with an experienced sales person (Lee) to help adjust and complete the order.
31 août 2024
Avis spontané
Réponse de Caddy Windows
Thank you, Ben, for your 5-star review! We're delighted to hear you found the website easy to use and that Lee provided excellent support in finalising your order. We'll make sure to pass on your kind words to him. Your feedback means a lot to us!
Thanks
The Caddy Windows Team
I recently had Caddy Windows install a…
I recently had Caddy Windows install a new external door, and I couldn't be happier with the service! The team arrived on time and were incredibly calm and professional throughout the entire process. Despite encountering some challenges with the uneven brickwork, they went the extra mile to ensure the door was installed perfectly. Their attention to detail and commitment to doing a great job really stood out. I highly recommend Caddy Windows for their exceptional workmanship and top customer service!
27 août 2024
Avis spontané
Réponse de Caddy Windows
Dear Adrian,
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you’re happy with your new external door and the service provided by our team. It’s great to know that despite the challenges with the uneven brickwork, our fitters were able to deliver a result that met your expectations.
Your kind words about our attention to detail and commitment to quality really mean a lot to us. Thank you for recommending Caddy Windows, and if you ever need anything in the future, we’re here to help!
Best regards,
The Caddy Windows Team
From sales to installation
From sales to installation, the whole process was seamless, efficient and professional.
2 septembre 2024
Avis spontané
Réponse de Caddy Windows
Dear Sten,
Thank you for your fantastic 5-star review! We’re delighted to hear that your experience with Caddy Windows was seamless, efficient, and professional from start to finish.
Your feedback means a lot to us, and we're thrilled that you’re satisfied with the entire process. If you need anything in the future, please don't hesitate to reach out.
Thanks,
The Caddy Windows Team
Great service
Very quick service from when we ordered the window and it being installed.
Installers were very polite and friendly. They installed the window with little disruption and tidied afterwards.
27 août 2024
Avis spontané
Réponse de Caddy Windows
Dear Rebecca,
Thank you for your excellent 5-star review! We’re delighted to hear that you were pleased with our quick service and the installation of your window. It’s great to know that our team was polite, friendly, and efficient, and that they left the area tidy.
Your feedback is greatly appreciated. If you need any further assistance in the future, please don’t hesitate to get in touch.
Thanks,
The Caddy Windows Team
Great service and price
Great service and price. Fitters were really good, highly recommend.
16 août 2024
Avis spontané
Réponse de Caddy Windows
Hi John,
Thank you for your excellent 5-star review! We’re thrilled to hear that you were pleased with our service and pricing. It’s fantastic to know that our fitters made a great impression and that you would recommend us.
Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance, please feel free to get in touch.
Thanks,
The Caddy Windows Team
Tidy workers Friendly and informative…
Tidy workers Friendly and informative
Will be using again to install windows and door
16 août 2024
Avis spontané
Réponse de Caddy Windows
Dear Trevor,
Thank you for your great review! We’re really pleased to hear that you found our team tidy, friendly, and informative. It’s fantastic to know you plan on using our services again for your windows and door – we look forward to working with you!
If you need anything in the meantime, feel free to get in touch.
Thanks,
The Caddy Windows Team
Excellent Aftercare
Had full house fit in November, french doors started getting stiff and hard to close in August. Emailed and within 24hours, appointment was made and Craig was in my house fixing them. Quick to fix and noticed my front door had slipped to so fixed that while he was here (I didn't even notice) Excellent, efficient service, Craig was really polite and explained what was what and fixed it no problem. Really pleased, highly reccommend
14 août 2024
Avis spontané
Réponse de Caddy Windows
Dear Rebecca,
Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you’re pleased with the aftercare service.
It’s great to know that Craig was able to quickly and efficiently address the issues with your French doors and front door, and that he provided a polite and thorough service. We’re delighted that you found the service to be excellent and that Craig’s attention to detail was appreciated.
Your recommendation means a lot to us. If you need any further assistance or have any questions in the future, please don’t hesitate to get in touch.
Thanks,
The Caddy Windows Team
Excellent
Have used this company a number of times and have found them to be excellent from start to finish, including aftercare.
8 août 2024
Avis spontané
Réponse de Caddy Windows
Dear Pi,
Thank you for your fantastic 5-star review! We’re delighted to hear that you’ve had excellent experiences with us time and again.
It’s great to know that our service, from start to finish, including aftercare, has met your expectations. Your continued trust in us means the world, and we look forward to assisting you again in the future.
If there’s anything else we can do for you, please don’t hesitate to get in touch.
Thanks,
The Caddy Windows Team
Front door
Quick and quality install, very professional service. Would recommend.
9 août 2024
Avis spontané
Réponse de Caddy Windows
Dear Valued Customer,
Thank you for your 5-star review! We’re thrilled to hear that you were pleased with the quick and quality installation of your front door.
It’s wonderful to know that you found our service professional, and we truly appreciate your recommendation. Your satisfaction is our priority, and we’re glad we could deliver on our promise.
If you need anything else in the future, please don’t hesitate to reach out.
Thanks,
The Caddy Windows Team
Friendly and helpful fitter
Happy with service provided, friendly and professional fitter.
22 juillet 2024
Avis spontané
Réponse de Caddy Windows
Hi Jan,
Thank you for your 5-star review! We’re delighted to hear that you were happy with the service provided by our team.
It’s great to know that our fitter was friendly and professional, ensuring a positive experience for you. Your satisfaction is our top priority, and we’re glad to have met your expectations.
If there’s anything else we can assist you with in the future, please don’t hesitate to get in touch.
Thanks,
The Caddy Windows Team
Great job again by Caddy Windows
Great job again by Caddy Windows. Great product, good price and first class installation by Rich. Very happy customers!
2 août 2024
Avis spontané
Réponse de Caddy Windows
Dear James,
Thank you for your wonderful 5-star review! We’re so pleased to hear that you had another great experience with Caddy Windows.
It’s fantastic to know that you’re happy with the product, price, and especially the first-class installation by Rich. We always strive to deliver the best, and it’s rewarding to hear that our efforts have made you a very happy customer.
If there’s anything else we can assist you with in the future, please don’t hesitate to get in touch.
Thanks,
The Caddy Windows Team
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