Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We had a very positive experience visiting the Tottenham Court store, with sales advisor Kalea, who was very helpful and supported us through the ordering and fabric choice. The Bufa sofa we chose h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We ordered an Ottoman in Oct 2025 with delivery for Feb 2026 to go with our sofa about a year after purchasing- Lexi S was absoloutely brilliant throughout! Consistenly repsonding to our questions a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had a great experience at Camerich Fulham. Ishraq Abdulhussein provided excellent service — very attentive, responsive, and genuinely interested in helping us choose the right sofa. She guided us p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had such a positive experience buying our sofa. Nisya from the West End showroom was incredibly patient and knowledgeable, helping us work out the best options for the space we had without ever mak... Voir plus

L'entreprise a répondu

4,9

Excellent

TrustScore 5 sur 5

456 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Bufa sofa

We had a very positive experience visiting the Tottenham Court store, with sales advisor Kalea, who was very helpful and supported us through the ordering and fabric choice. The Bufa sofa we chose has won design awards and is really comfortable. Looking forward to receiving our order.

26 avril 2026
Avis spontané
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Réponse : Camerich

Good afternoon,

Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience at our Tottenham Court store. Kalea will be especially pleased to know her support made the ordering process and fabric selection enjoyable and easy for you.

The Bufa sofa is a fantastic choice and we’re excited for you to receive it and hope it becomes a much-loved addition to your home.

If you need anything further in the meantime, please don’t hesitate to get in touch!

Kind Regards,
Camerich UK

Noté 5 sur 5 étoiles

The customer service was excellent

The customer service was excellent. I dealt with Nisya Sabah-Alleyne who was very commercially minded and helpful. She took proactive steps to get the best available package for me, showing independent initiative in following up to secure my order and ensuring that she could offer pricing that responded to my own concerns. Nisya then ensured that the process of order, payment and contact with logistics was smooth and seamless. Overall it was a very positive experience.

8 avril 2026
Avis spontané
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Réponse : Camerich

Hi Derek,

Thank you for your kind review.

We’re delighted to hear that you had such a positive experience with us, and that Nisya provided helpful, proactive support throughout your purchase!

I’ll be sure to pass on your feedback to Nisya - she’ll be very pleased to hear it.

We hope you enjoy your purchase and look forward to welcoming you back to Camerich in the future.

Kind regards,
Camerich UK

Noté 5 sur 5 étoiles

Was totally impressed with knowledge…

Was totally impressed with knowledge and patience in store today assisted and advised colours and ideas
Very professional

12 avril 2026
Avis spontané
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Réponse : Camerich

Hi Db,

Thank you for your kind review.

We’re pleased to hear you had a positive experience in store and that the team’s knowledge and patience made a difference while choosing colours and ideas. Providing clear, professional guidance is something we really value.

We appreciate your feedback and hope to see you again soon.

Kind regards,
Camerich UK

Noté 5 sur 5 étoiles

I’ve just received my third sofa from…

I’ve just received my third sofa from Camerich - fantastic furniture and great professional and friendly service from Lexi

3 novembre 2025
Avis spontané
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Réponse : Camerich

Hi Philip,

Thank you for your continued support - we’re so pleased to hear this is your third sofa from us!

It’s great to know you’re happy with both the furniture and the service and we’ll be sure to pass your kind comments on to Lexi. She’ll really appreciate it.

We look forward to welcoming you back again in the future.

Kind regards,
Camerich UK

Noté 5 sur 5 étoiles

We had a great experience at Camerich…

We had a great experience at Camerich Fulham. Ishraq Abdulhussein provided excellent service — very attentive, responsive, and genuinely interested in helping us choose the right sofa. She guided us patiently through the options and made the whole process smooth. Now just hoping the sofa lives up to the service when it arrives! 😃 Highly recommend

4 avril 2026
Avis spontané
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Réponse : Camerich

Hi Asad,

Thank you so much for leaving us a 5-star review.

We’re really pleased to hear you had a positive experience at our Fulham showroom. Ishraq will appreciate your feedback and it’s great to know she was able to support you clearly and efficiently throughout the process.

We hope you’re just as pleased with your sofa once it arrives, and thank you for your recommendation!

Kind regards,
Camerich UK

Noté 5 sur 5 étoiles

Great quality and great service from Lexi

Recently bought several large items from Camerich for an interior design client and we're both really pleased with the furniture items and the service. The quality of the furniture is fabulous and they're very well built and beautifully finished. Lexi, the showroom manager, was incredibly helpful with the buying process, quickly responding to any queries I had and contacting other showrooms on my behalf for further information I needed for items which weren't on show at Tottenham Court Rd.
I have every intention of returning to Camerich for future projects.

2 décembre 2025
Avis spontané
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Réponse : Camerich

Hi Jill,

Thank you so much for your wonderful review!

We’re absolutely delighted to hear that both you and your client are so pleased with the furniture and overall experience. It’s fantastic to know that the quality and craftsmanship met your expectations.

I’ll be sure to pass on your kind words to Lexi - she’ll be thrilled to hear your feedback.

We appreciate your support and look forward to welcoming you back to Camerich for future projects.

Kind Regards,
Camerich UK

Noté 5 sur 5 étoiles

Great products and excellent, helpful staff!

Yesterday, I ordered a sofa, chair and a bed for delivery in August!
Ishraq was very helpful with all my decisions … I am so looking forward to receiving my furniture! Thank you Ishraq, and thank you Camerich!

6 avril 2026
Avis spontané
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Réponse : Camerich

Hi Patricia,

Thank you for your kind feedback.

We’re delighted to hear about your positive experience and that you found our team helpful when making your selections. It’s great to know Ishraq was able to support you with your decisions, and we will be sure to pass on your comments.

We hope you’re excited for your delivery in August and look forward to you enjoying your new furniture!

Kind regards,
Camerich UK

Noté 5 sur 5 étoiles

Great customer service and quality products

I purchased a sofa from Camerich at Tottenham Court Road after going to about 20 stores. It was exactly what I was looking for. The store manager Lexi provided excellent service as she was very attentive and helpful while I was being indecisive.

7 février 2026
Avis spontané
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Réponse : Camerich

Good afternoon,

Thank you for your feedback.

We’re delighted to hear that you found exactly what you were looking for after visiting a number of stores, and that Lexi provided attentive and helpful service throughout your decision-making process.

We will be sure to share your kind comments with her.

Thank you again for choosing Camerich, and we hope you enjoy your sofa for many years to come!

Kind regards,
Camerich UK

Noté 5 sur 5 étoiles

Brilliant Service! 5*'s

We ordered an Ottoman in Oct 2025 with delivery for Feb 2026 to go with our sofa about a year after purchasing- Lexi S was absoloutely brilliant throughout! Consistenly repsonding to our questions and checking the status of our order whenever we asked. Professional, friendly and an all round 5* service. Thank you Lexi for looking after us!

Aisha & Rishi

13 octobre 2025
Avis spontané
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Réponse : Camerich

Hi Aisha,

Thank you for your kind feedback.

We’re very pleased to hear about your positive experience with Lexi. Providing a professional, responsive and supportive service is extremely important to us, and it’s great to know she kept you well informed throughout your order.

We will be sure to pass on your comments to Lexi.

Thank you again for taking the time to share your experience, and we hope you continue to enjoy your furniture.

Kind regards,
Camerich UK

Noté 5 sur 5 étoiles

Excellent service from Kalea

Excellent service from Kalea Wiltshire-Allen. Not at all pushy, very helpful and nothing was too much trouble. Highly recommend.

30 mars 2026
Avis spontané
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Réponse : Camerich

Hi Joe,

Thanks for the kind words - we’re really pleased to hear you had such a positive experience with Kalea. It’s great to know she was helpful and gave you the time and support you needed without any pressure. We’ll be sure to pass your feedback on to her.

Thank you for the recommendation!

Kind Regards,
Camerich UK

Noté 5 sur 5 étoiles

We love the Camerich sofa in fact…

We love the Camerich sofa in fact bought the same one twice. Kids love it. Sabrina was super helpful at the Kings Road store

30 mars 2026
Avis spontané
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Réponse : Camerich

Hi Keith,

Thank you so much for your kind words! We’re thrilled to hear you love your Camerich sofa and that it’s a hit with the kids too!

We’ll be sure to pass your thanks on to Sabrina, our showroom manager. We really appreciate your support and hope you enjoy your sofas for many years to come.

Thank you for being a loyal Camerich customer!

Kindest Regards,
Camerich UK

Noté 5 sur 5 étoiles

Great product and service

Great product and service, Ishraq was very patient and thorough

17 mars 2026
Avis spontané
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Réponse : Camerich

Hi Leigh,

Thank you so much for your kind words! We're so pleased to hear you had a positive experience, and I’ll be sure to pass on your compliments to Ishraq. We really appreciate your feedback and would love to welcome you back in store again soon!

Kind Regards,
Camerich UK

Noté 5 sur 5 étoiles

Amazing young lady (Lola)Tottenham …

Amazing young lady (Lola)Tottenham court rd store she was so helpful and polite , I needed a lot of info and she just helped in all I wanted, thank you Lola

9 mars 2026
Avis spontané
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Réponse : Camerich

Hi Jean,

Thank you so much for your kind review! We’re delighted to hear about your positive experience at our Tottenham Court Road showroom.

Lola will be so pleased to know that her helpful and polite service made such a great impression.

We really appreciate you taking the time to share your feedback and hope to welcome you back to the showroom again soon.

Kind regards,
Camerich UK

Noté 5 sur 5 étoiles

The customer services team were…

The customer services team were fabulous (Dereece) and I love that they offer a loan sofa whilst waiting for my beautiful sofa to arrive.

27 février 2026
Avis spontané
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Réponse : Camerich

Hi Zoe,

Thank you so much for your lovely review! We’re thrilled to hear that Dereece and the team looked after you so well, and that you enjoyed having a loan sofa while waiting for your beautiful new sofa. We can’t wait for you to enjoy it in your home!

Kind Regards,
Camerich UK

Noté 5 sur 5 étoiles

Amazing experience with Lexi at the…

Amazing experience with Lexi at the Camerich Tottenham Court Road showroom.
We ordered a couch, table and chairs via her and her help and communication was seamless and transparent throughout. We even let her know we were hosting a dinner party around the delivery date and that it would be very helpful if the items could arrive before. Lexi kept a special eye on the shipment and delivery and managed to get it to us the day before our party which was a great help!
Huge thanks to Lexi for her help and support! Will definitely be keeping an eye on Camerichs future collections to further decorate my home!

Talia

3 mars 2026
Avis spontané
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Réponse : Camerich

Hi Talia,

Thank you for taking the time to leave such a kind review. I’m really pleased to hear Lexi was able to make the process smooth for you and keep everything on track ahead of your dinner party - perfect timing!

I’ll be sure to pass your thanks on to her, she’ll be delighted. We hope you’re enjoying the new sofa, table and chairs, and that they helped set the scene for a great evening.

Do keep an eye on our new collections, we’d love to welcome you back to the showroom again in the future.

Kind Regards,
Camerich UK

Noté 5 sur 5 étoiles

Steve Kahn amazing design consultant

I have purchased some dining chairs from Camerich , they will arrive in July so I can’t review the chairs yet but Steve Kahn , a design consultant helped me from beginning to end and was so helpful and made the process an easy one.

27 février 2026
Avis spontané
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Réponse : Camerich

Hi Bianca,

Thank you so much for your lovely feedback!

We’re delighted to hear that your experience with Camerich has been a positive one so far. It’s wonderful to know that Steve was able to support you from beginning to end and make the process smooth and enjoyable.

We’re excited for your dining chairs to arrive in July and hope you love them just as much once they’re in your home. If there’s anything you need in the meantime, please don’t hesitate to reach out.

Thank you again for taking the time to share your experience!

Kind Regards,
Camerich UK

Noté 5 sur 5 étoiles

Customer Service

Yesterday, I received excellent customer service from Emily Poynton, who was so knowledgeable and helpful with advice as to the recovering of my sofas. She went the extra mile and offered to send me samples of fabric and the quotation arrived very swiftly.

Today I visited the Tottenham Road store and Bade helped me choosing the fabric.

I had a great shopping experience and would like to thank both ladies for their help and advice

27 février 2026
Avis spontané
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Réponse : Camerich

Hi Angela,

Thank you so much for your wonderful review.

We’re delighted to hear about your recent experience and that Emily was able to provide such knowledgeable guidance on recovering your sofas. It’s great to know she went the extra mile with fabric samples and that your quotation was sent through so promptly.

We’re also pleased that your visit to our Tottenham Road showroom was just as positive, and that Bade helped you confidently choose the perfect fabric. Creating a smooth and enjoyable experience is always our goal, so your kind words mean a lot.

Thank you again for taking the time to share your feedback - we look forward to seeing your refreshed sofas come to life!

Kind Regards,
Camerich UK

Noté 5 sur 5 étoiles

Excellent service

Excellent service, flexibility through the whole proceess from offering ideas and options to rental package to reviewing on end of rental and being flexible on allowing to extend, return or purchase on favourable and fair terms over and above what was set out in contract. Delivery and removal staff beyond professional smart and courteous. Could not recommend them more. Thansk to Ryan and all the team.

26 février 2026
Avis spontané
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Réponse : Camerich

Hi RC,

Thank you so much for your fantastic review.

We’re delighted to hear that you were pleased with the service, flexibility and support throughout the entire rental process — from exploring ideas and package options, to reviewing everything at the end of the term. We always aim to be as fair and accommodating as possible, so it’s wonderful to know this made a difference.

It’s also great to hear your kind feedback about our delivery and removal team and we’ll be sure to pass that on.

A special thank you for mentioning Ryan and the wider team. Your recommendation means a lot to us.

We hope to work with you again in the future!

Kind Regards,
Camerich UK

Noté 5 sur 5 étoiles

Great furniture and 5 star service

Was shown a lovely side table by Dereece Leigh-Gayle at TCR and he and the team were able to organise the ordering and delivery to Fulham branch for easy pick up. The side table (slice) is amazing and the shopping experience was top notch. Would highly recommend

14 février 2026
Avis spontané
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Réponse : Camerich

Hi Eleanor,

Thank you for your review! We’re so pleased to hear that Dereece and the team were able to help you with the Slice side table and make the ordering and delivery process straightforward. We hope you enjoy your new piece, and we really appreciate you taking the time to share your experience.

Thank you so much for the recommendation!

Kind Regards,
Camerich UK

Noté 4 sur 5 étoiles

Love our new crescent sofa

Love our new crescent sofa. Lexi from the West London showroom was particularly helpful in sending us fabric samples and keeping us up to date on timing of delivery. I knocked off one star as the delivery was delayed by a few weeks.

25 février 2026
Avis spontané
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Réponse : Camerich

Hi Claire,

Thank you for your lovely review - we’re so pleased to hear you’re loving your new Crescent sofa.

It’s fantastic to know that Lexi in our West London showroom took great care of you, from organising fabric samples to keeping you updated along the way. We’ll be sure to pass on your kind words to her.

We’re very sorry again for the delay to your delivery and truly appreciate your patience and understanding. We’re grateful you chose us, and we hope your Crescent sofa brings you comfort and enjoyment for many years to come!

Kind Regards,
Camerich UK

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