Absolutely awful customer service, Had to chase numerous times to find out where my order was. When they eventually did advise my gates were ready they said I had to wait until they had enough weight... Voir plus
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Absolutely awful customer service, Had to chase numerous times to find out where my order was. When they eventually did advise my gates were ready they said I had to wait until they had enough weight... Voir plus
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The fitters arrived yesterday despite torrential rain to fit new gate posts at my property. They were so professional, they removed the old wooden posts and fitted the new metal posts and then the... Voir plus
Purchased our metal drive gates from Cannock Gates when they started business in 1983. Four houses later and we have recently purchased another set of driveway gates from Cannock Gates. Great quality... Voir plus
Unfortunately, when our superb gate arrived, the Cardboard protective layer had been put around the gate too soon before the paint had dried. This resulted in it sticking to the wet paint. The Compa... Voir plus
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Écrit par l'entreprise
Cannock Gates is a renowned UK-based company specializing in the manufacturing and retailing of garden gates, fencing, and other outdoor products.
Established several decades ago, we have garnered a reputation for excellence in craftsmanship, durability, and customer service. Our extensive product range is made from responsibly sourced materials such as aluminium, timber and metal.
Cannock Gates serves a diverse clientele, catering to both residential and commercial customers. Whether customers seek to enhance security, privacy, or aesthetics in their outdoor spaces, Cannock Gates offers tailored solutions to meet their needs. Our products are designed to withstand the elements and endure years of use, providing reliable functionality and aesthetic appeal.
Our company's commitment to quality is evident in every aspect of our operations, from sourcing premium materials to employing skilled craftsmen and utilizing advanced manufacturing techniques. Cannock Gates prides itself on delivering superior products that exceed customer expectations.
Beyond their product offerings, Cannock Gates maintains a strong emphasis on customer satisfaction, providing personalized service and support throughout the purchasing process. Their dedication to excellence has earned them a loyal customer base and solidified their position as a trusted leader in the industry.
Call 01543 462 500 or email sales@cannockgates.co.uk today!
Mill Park, Hawks Green Ind Estate, WS11 7XT, Cannock, Royaume-Uni
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From start to finish the valued customer experience was non existent.
Delays, misleading information and missing part orders.

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Good quality product, just had gto call them once to check a delivery was on target as it was a bit missleading what message i had got. They chased it up and i received it 3 days later

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Although a little slow on delivery they were very accommodating when the first gate that was delivered was not the right size. Manager I spoke to was extremely patient and professional. The gate ultimately was of a good standard and looks great. I recommend

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Delivered on time
I had to help with the delivery as they were rather heavy.

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Arrived quicker than expected. A good well made, solid gate. True to size. This gate was to replace the gate that we had purchased from Cannock Gates over 20years ago so we had no qualms about using them again.

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What a fabulous company this is. We had driveway gates and a pedestrian gate fitted across our driveway. They look amazing and are so easy to operate. It is so refreshing to deal with such a courteous and professional company. I would highly recommend this company

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Second time of using this company (years apart) both experiences perfect , delivery in time in full and excellent product.

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Very helpful and responsive staff.
Disappointed somewhat by the screws used in the Salisbury high centre wooden Estate gates. They are rusting already just after two months (order number - 8235).
It would also be useful if components of the ironmongery used in installation were available to buy individually and not only as a very expensive full pack.
I had the same gate before which I replaced with a new one after 10 years and wanted to purchase just a few old nuts and bolts that had rusted badly but that did not become possible.
Overall, very happy.

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Gates were reasonably priced and seem to be well made.

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The product itsself was/is superb. Great fitters, but customer service extremely disappointing. No politeness, not egar to help resolve issues, verging on argumentive...

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They where very helpful when I rang them regarding delivery date ,and exped the delivery time scale ,good quality gate great value

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Very good service in all respects: listening to our needs/likes, offering advice, measuring on site, and fitting by two skilled fitters, Dean and Steve. Thank you both. There are 3 small coating defects which will need touching up with metal paint on a dry day, but then I am eagle eyed!

Réponse de Cannock Gates
After being let down by a couple of companies who took my money for gates they said were in stock and then messaged me to say the gates would not be available for a month, an excellent member of staff at Cannock Gates sorted it all out at high speed.
The unflappable, clever and understanding Errol from Cannock Gates got us fantastic gates, which were delivered the next day by Tardis. We were over the moon, as our joiner was waiting to fit them and I had already forked out a lot on my credit card for out-of-stock gates from other online platforms. The wait for refunds does pile up the debt!
I can only say how wonderful it was to get this sorted out so quickly.
Thanks a million for the beautiful gates.

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Really pleased with my new gate. It is well made and sturdy. I was pleasantly surprised by the size/thickness of the component parts and their construction.

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This is the second pair of wooden drive gates we have ordered from Cannock. They are so well priced for the product received.

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Courteous helpful and informative staff
High quality well made joinery gate first class product. Delivered on time .
Excellent company would recommend .

Réponse de Cannock Gates
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