The tow truck driver was an absolute professional. He called before arriving, expertly walked me through the paperwork, loaded up my very old car quickly and safely, and he went on his way without an... Voir plus
L'entreprise a répondu
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Very prompt and timely. Looking forward to hearing the final details soon -- the one thing that could have made it better would be a projected time window when I'd hear back. . . thanks again! Love s... Voir plus
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The whole process was quite easy. An emailed question was responded to quickly. Good communication and execution. One star off because the pick-up driver gave me a window of 6am - 7am for pickup, a... Voir plus
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First the driver you sent he was very kind and respectful...He heard my story about the car of my husband giving to my daughter graduation gift years ago and how she gave it back to him when she got... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Capital Auto Auction has been in business in Washington DC since 1988. As native Washingtonians, we are proud to be doing business in Northeast Washington. On February 4, 1989 we opened our doors in DC. We have sold thousands of vehicles. Our 60,000 sq ft facility is centrally located. We draw customers from DC, and both the Maryland and Virginia suburbs. There is plenty of parking at the auction warehouse, which is right across the street from the Main Post Office. December 11, 1996 we opened Capital Auto Auction of Philadelphia. We now have three big auctions per week held on Tuesdays, Wednesdays, and Saturdays due to the great response in Philadelphia. We are right off of Route 95 at Cottman Avenue. You can’t miss our sign! November 18, 1999 we added our third Capital Auto Auction in Manchester, New Hampshire. We now have auctions weekly, every Saturday, rain, snow, or shine. We look forward to serving our New England neighbors. We are easily accessible to Boston and the vicinity, Route 93N to route 101E, exit 1 on the left. We have vehicles for every budget and need – from family mini-vans, to sports cars, to the occasional boat, camper, and motorcycle. The selection varies from week to week, but there are always good, clean, used cars at excellent prices. The bargains are outrageous!!! We also take vehicles on consignment. We do the advertising!!! We show it off!!! We take the phone calls!!! You sell your car!!! If there is ever a problem with a sale, we at Capital Auto Auction will do everything possible, and fair, to satisfy both the buyer and the seller. Capital Auto Auction is a public car auction…Everyone is welcome. Come and share in the excitement of a live auction!
Coordonnées de contact
1905 brentwood rd ne , 20018, Washington, Etats-Unis
- (202)269-3361
- reid@capitalautoauction.com
- www.capitalautoauction.com
4,7
Excellent
464 avis
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Kept scheduling and then rescheduling!
24 avril 2026
Response to call for pickup and the tow…
Response to call for pickup and the tow truck driver was very professional, friendly, helpful. Performed his task efficiently and expeditiously. good customer serice. Very satisfied with interaction
23 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse : Capital Auto Auction
That’s a lot of “sucks” — we hear you.
Jokes aside, we’re sorry your experience wasn’t a good one. Please contact us directly so we can review your situation and assist you further.
It was seamless
It was seamless, easy and direct. Even the pick up driver was professional and curtious.
23 avril 2026
Very nice experience…
Communicated well as he was on his way to pick up our vehicle. Friendly and very nice to my elderly parent. Took time to talk. Very good experience.
23 avril 2026
Réponse : Capital Auto Auction
We're happy to hear that our team member communicated well and was friendly and kind. We appreciate you sharing your very good experience with us!
Réponse : Capital Auto Auction
We are so glad to hear that you found our service prompt. Thank you for your positive feedback; we appreciate it.
Pick-up driver called before hand and…
Pick-up driver called before hand and showed up on time. Transaction was smooth. Driver was knowledgeable.
15 avril 2026
Réponse : Capital Auto Auction
We're happy to learn that our driver called beforehand and arrived promptly! Thank you for your positive feedback; we appreciate it.
The gentleman who came to get my car…
The gentleman who came to get my car was so polite and helpful!
22 avril 2026
Réponse : Capital Auto Auction
We're so happy to hear that the service was helpful and polite! Thank you for your positive feedback and for taking the time to share.
Réponse : Capital Auto Auction
Thanks for your feedback; it means a lot to us.
Very prompt and timely
Very prompt and timely. Looking forward to hearing the final details soon -- the one thing that could have made it better would be a projected time window when I'd hear back. . . thanks again! Love supporting Habitat for Humanity!!
14 avril 2026
Réponse : Capital Auto Auction
We're happy to hear that our service was prompt and timely. We appreciate your feedback about including a projected time window for updates, and we will consider it.
Capital Auto Auction make car donation smooth and easy.
The tow truck driver was an absolute professional. He called before arriving, expertly walked me through the paperwork, loaded up my very old car quickly and safely, and he went on his way without any problems. Capital Auto Auction personnel made the car donation process smooth and easy. Thank you.
20 avril 2026
Réponse : Capital Auto Auction
We're happy to hear that the car donation process was smooth and easy! We appreciate you mentioning the tow truck driver's professionalism and efficiency. Thank you for your positive feedback.
Donating our car to Habitat for…
Donating our car to Habitat for Humanity was smooth and efficient. We were promptly contacted by Capitol Auto Auction and our car was picked up on time. The Driver of the tow truck was knowledgeable and professional.
18 avril 2026
Réponse : Capital Auto Auction
We're happy to hear that donating your car went smoothly! We appreciate your positive feedback regarding the prompt contact and professionalism. Thank you!
The tow truck driver was courteous and…
The tow truck driver was courteous and exhibited excellent customer service. He gave me a courtesy call prior to his arrival.
17 avril 2026
Réponse : Capital Auto Auction
We're happy to hear that our driver was courteous and provided excellent service. We appreciate you mentioning the call before arrival and your positive feedback!
Everything went very smoothly
Everything went very smoothly. The driver who picked up our car was especially helpful and removed our license plates that were rusted in place.
16 avril 2026
Réponse : Capital Auto Auction
We're happy to hear that everything went smoothly! It's great to know our driver was so helpful. Thank you for your positive feedback.
Réponse : Capital Auto Auction
We are happy to hear that the process was easy and efficient for you. Thank you for your feedback!
Mostly smooth
The whole process was quite easy. An emailed question was responded to quickly. Good communication and execution.
One star off because the pick-up driver gave me a window of 6am - 7am for pickup, and then showed up at 7:15. I can forgive being late to an afternoon pickup, but if you're going to get me up by 6am, you could at least have the courtesy of showing up on time.
15 avril 2026
Réponse : Capital Auto Auction
We appreciate your feedback and are glad the process was easy and our communication was effective. Thank you for your feedback!
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