Caprinos Pizza Avis 

Been very good recently but all undone by one delivery gone wrong and non-existent customer service.

My partner and I both ordered the lunchtime special with a can of coke each both of which carried the sugar tax surcharge, diet coke was instead delivered which neither of us can drink because of the sweeteners.

The delivery driver took them back and said the manager would call me to resolve the matter.

Nobody called and nobody has bothered answering the phone for three days, I paid for drinks we never had and paid the surcharge on them for the privilege.

Possibly the most disgusting pizza I’ve ever had, soggy and just horrible tasting! And my cookies fell into mush when picked up, wow just wow I’ve can’t beleive how horrible the pizza tastes I’m shocked they have customers

Rang for 2 pizzas and was told a different price to the leaflet when I questioned the price she got stroppy and said do you want the pizza or not! I said don't bother with that attitude keep your pizza I will go elsewhere

Very bad company sometimes good but alot of bad times also come very late bad attitude on the phone and never apologise for being late never give anything lately to compensate for this tonight's response was what do you want me to do about it after nearly an hours wait already to be told will be almost another 30 mins that's what you get for being a regular customer 😠

Very good service and good pizza .caprinis brackley

Order from here if you want to keep waiting and receive cold food.

Pathetic customer service and you keep getting told pizza is on the way when it certainly isn't.

Ordered a pizza at 7.47pm and it didn't show up until 9.30pm.. all this while the guy kept telling me the pizza is 5-10 mins away and mind you this was an hour back.
Once the pizza arrives it is a fountain of cheese and other toppings are like treasure, waiting to be found.. plus it would feel like you are eating a ball of raw dough (cos you need to make up lost time and hence not have enough cooking time!)

If you are hungry then might as well chop your arm off and eat it than order from this place!!!

The pizza dough was so light and not salty at all! The one in Wymondham was amazing, friendly staff and cannot wait to go back.

The food is lovely and the staff r really nice the food is always hot and my daughter said its best she's ever had :)

Placed the order 2 hours ago and I still have not received it.
We called after an hour and they said it would be with us within the next 5-10 minutes. That was now another hour ago.
Called again 52 times to be precise and they have hung up everytime.

To add when the food was eventually delivered it was cold and more than 2 items were missing.

Not impressed don’t waste your time.

It was an awesome experience. Their taste and quantity both are good.

Very good food,fantastic customer service from Aamir

WTH is this...pizza squashed and flipped over in box. Looked like it had been cut by someones thumb. Cold, wrong topping and tasted like pure grease. Felt sick after one slice and had to throw it away.
Late to arrive too. No answer on phone when I tried to call.

Do not provide your personal details. I provided my mobile number and email while ordering and still being bombarded by their promotional messages even though i clearly selected i don’t need their emails. These kind of businesses may even sell your personal details to 3rd party companies.

Caprinos in BRACKLEY recently met a large corporate order for us. They delivered, despite out of the delivery area, and were bang on time. The food was all piping hot and of very good quality and the gentleman I organised with was friendly and extremely helpful. Thank you so much, we will definitely be using you again.

Very long waiting time. I understand that sometimes there are days when you have to wait longer, but not on Tuesday at 12 o'clock we waited for an order for over 1.5 hours, this is not the first time. Service is very inconsiderate. I was a regular customer, but this is the last time I ordered from caprinos.

Perfect pizza!

Very unhappy with the service , I ordered a pizza about 7:45 and I’ve been waiting for my order I should’ve had it by 20:40 however I am still waiting. I then called the restaurant and they said I had to wait another 10-15 minutes. I’m very annoyed