Terrible customer service, reordered top in a larger size and sent back the orignal one within a few days.Im still waiting for my reordered top after 10 days , UPS delivered the one I sent to the retu... Voir plus
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Lisez les avis des autres
Absolutely the worst customer service I’ve ever experienced. Ordered $450 worth of gear over a month ago. Emailed several times with no response. Contacted DHL who have advised they have not received... Voir plus
Ordered a lot of stuff in Black Friday sales. Only one item has been delivered ( a replacement item for stock issue, ordered December 12). I have chased them multiple times to inquire about my outs... Voir plus
Super easy to order, my package came even sooner than projected which was awesome. Not going to need it but the return packaging looked super easy to package up if needed which is helpful. I wish they... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Carbon38 is the premier e-commerce destination for performance fashion. Offering our own proprietary label, an expertly curated selection of contemporary brands, and exclusive collaborations, we aim to push and blur the boundaries between functional activewear and progressive street style, licensing women to be bold.
Coordonnées de contact
Los Angeles, Etats-Unis
- 888-505-0897
- customercare@carbon38.com
- www.carbon38.com
2,0
Bas
464 avis
N'a pas répondu aux avis négatifs
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GREAT workout pants...a touch pricey…
GREAT workout pants...a touch pricey but the quality is there!!
29 janvier 2020
Avis spontané
These leggings are awesome
These leggings are awesome. They feel and look great and I've gotten compliments every time I've worn them
29 janvier 2020
Avis spontané
great styles
I love the styles that are offered and they have great sales
29 janvier 2020
Avis spontané
Great!!
The fabric and fit are great. I am 5'4" and 125. I went with the 7/8 length. All of the leggings purchased could be for workout or for out on the town. Also, easy returns!
29 janvier 2020
Avis spontané
Great customer service.
29 janvier 2020
Avis spontané
Quality, Value, and Quick
The items were both high quality and fit well. The delivery was quick and easy. I will definitely be an ongoing customer.
29 janvier 2020
Avis spontané
I have bought many different brands of…
I have bought many different brands of leggings and I like Carbon 38 the best. They have just enough compression to provide adequate support but are also very comfortable.
29 janvier 2020
Avis spontané
Great quality!
29 janvier 2020
Avis spontané
Carbon- putting customer service first
I reviewed earlier on how disappointed I was about my first order experience. I somehow missed that I bought non returnable items and asked if possible to receive store credit and a one time return. They originally were strict about their rule, which I understand, but they have made a one time consideration. Yay! Their clothes are awesome, super comfortable and I am so happy I am able to return items for credit which I can't wait to use on my next order. Thank you Carbon for working with me.
29 janvier 2020
Avis spontané
Réponse : Carbon38
Hi Susan,
Thank you for sharing this feedback.
I took a look at your communication with us, and I have someone reaching out to you via email personally now.
-Carbon38 Customer Care
I’m a BIG fan
One of my favorite sights for wo apparel & even purchased a couple of great winter jackets! Highly recommend to all my friends
29 janvier 2020
Avis spontané
Réponse : Carbon38
Hi Caroline,
Thank you for reaching out.
We are so sorry to hear we sent you the wrong pair of shoes. We realize how frustrating this is and want to rectify the situation as soon as possible.
We will reach out to you in a direct message.
-Carbon38 Customer Care
Excelent clothing my fave page
29 janvier 2020
Avis spontané
I love everything I order from your…
I love everything I order from your company.
Nice design, great quality and price
More importantly, customer service is incredible.
I used to buy only Lululemon, but now I just buy from Carbon38.
Keep up the good work!!!!!
29 janvier 2020
Avis spontané
I love my carbon 38 pants and bra tops
I love my carbon 38 pants and bra tops. I like the way they fit and feel I had to do a return. It was free and easy. However, I do wish there was an exchange option. I still wanted the items I returned, but needed a different size. That being said, it was still east to go on and reorder what I wanted because my shipping was free.
29 janvier 2020
Avis spontané
These are the best workout pants ever!
These are the best workout pants ever!! So comfortable and the material is perfect! The band came up a little high on me, but I’m only 5’4” and they are high waisted, but super flattering!! Definitely getting another pair!!
29 janvier 2020
Avis spontané
My dream closet
In all true honesty, I love the stuff that I ordered! I am a fitness addict and fitness clothes addict, so you are my dream come true 😬. Also very important that the stuff arrives in a very short time and as specified.
Till now, I have no negative review!
29 janvier 2020
Avis spontané
carbon38 is my got to site!
carbon38 is the first site I got to when I want to add to my wardrobe!
29 janvier 2020
Avis spontané
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