Car Chase Heroes Avis 

It started off as rather a bad experience for several reasons for myself and my father, but we have to give it to them - Nick and the team really turned it around into something fantastic to remember.

It started as that we felt like our expectations weren't managed properly, and we faced issues instantly.

From troubles booking the car, the type of car changing (both when selecting a date and then when we got to the location), further payments on top of what we already paid for (i.e. waiver) and some issues with customer service (as well as extremely hot weather conditions)...we actually initially tried to walk out.

This was a shame as we had paid for my dad to have the experience as a birthday, something he was really looking forward to as a car fanatic.

However, a kind gentleman James asked how we were as we were walking out, and after explaining how we had felt he was adamant to turn things around.

Another staff member Nick sat with us to discuss how we were feeling and tried to understand why we were feeling unimpressed. He then took it upon himself to provide us with a much better experience, which he did successfully.

Alongside Craig and Ed, they were brilliant with my dad. Craig was fantastic and very patient with my father, providing a more comfortable, personalised experience to get used to the car.

Throwing in a couple of surprises, the team turned the day around and we left feeling so impressed.

We were grateful they listened and understand where we were coming from, and even after feedback, they were committed to try and make things better.

Thank you for the fantastic time!

Amazing cars, that goes without saying and very well organised but easily the best thing were the staff. Doing the same thing in a customer service industry is hard, but all of the staff were friendly and helpful and really engaged with my nervous 10 yr old. Well done guys

Check in was smooth and easy, staff members were very helpful. I really enjoyed my driving experience and all of the instructors were fantastic. Would definitely recommend and we will be back! Thank you so much

We drove over to Tockwith from Manchester for this and it was a wonderful day! All of the instructors were great, especially with the range of cars on offer. I drove a Ferrari California which wouldn't start at first, but the team had it running again within a couple of minutes. The Ford GT40 was quite the experience, it doesn't need to move out of 3rd gear, so you can purely focus on the experience of driving it. No power steering, no driver aids, just quite raw, loud and fun. Final car was a Lamborghini Superleggera and, my god. Darius instructed me on this and that car is an absolute monster. I've never felt acceleration or breaking power like that before. These experiences are great, and if I had more money I would've booked atleast 10 laps in the Ford or the Lamborghini. A really fun experience with a well trained team around you.

From start to finish all the staff we met were excellent at guiding us through the day. It was a great atmosphere at Tockwith and we enjoyed watching the track action when waiting for the cars to be ready for my drive. The instructors I met were brilliant and made sure I had a superb time driving on the track. Thank you.

Great day, I’ve been wanting to drive a Caterham for 40 years it didn’t disappoint, Mustang GT500 great fun, excellent driving instructors, dodgy music on the boom boxes. Thank you it was a fun day.

I was a bit dubious before arriving at the racetrack due to some of the negative review here on trustpilot but I must say the venue was well organised and drivers were allowed to go pretty quick in the cars, instructors where informative and very polite, trackside staff where great and waiting time between cars was minimal, would definitely recommend this experience and venue, my only gripe is why do you pay £2 for parking this seems crazy just include this in the price unless your going there just to watch & not race, overall all though a good day out.

Good service

Took my son for a driving experience. I would love to say that you should take your child but don’t. It’s a money grabbing experience from start to finish. Jake who was apparently in charge just done what he could to take our money. I heard him talking about commission and I felt a joke to be honest. I paid 60 pound to add an extra car and they sold the car for 20pound. Anyone doing this don’t do it when you sign in do it after it’s so much cheaper. Avoid at all costs unless your wanting to be ripped off.

Booked 4 cars, 3 from a virgin voucher, paid for a 4th.
Arrived on time to be charged £2 to park.
Nissan gtr choice was broken the day before (no notification) and was offered a few strange cars as replacements. Nothing took my interest so I requested refund on 4th car. No they couldnt do that, claimed i needed to contact head office. Eventually they offered a slot for the GTR at a later date at this venue, which considering thats what I came to drive I accepted. No confirmation, no email, not even a written note just basically rudeness and 'a note on our system'.

Then when I came to drive I was booked for 4 cars, 3 I requested and a 4th 'police chase car' that I had no interest in driving.

Instructors for the cars I drove were great. The GT40 gearbox was knackered, to instructor didn't allow gear changes, he did them. But the Lamborghini Supreleggera was awesome, as was the instructor.

Great place

Loved driving the Porsche 911, and the Lamborghini gallardo with Dorius. Being a 11 year old child I can say I improved a lot. My package included the high speed lap which I really enjoyed.Really recommend going here. Both instructors were really motivating and helpful but I want a special shout-out to Dorius for helping me conquer/navigate the corners like a pro!!

Wow! What an amazing gift to get. My dad loved his experience so much! Will definitely be coming back!

After a month of no reply following their request for feedback before a review, this was my experience.

Unfortunately I have to say the experience was not a good one, whilst the staff were very polite and friendly on arrival the actual waiting for the drive was not the most organised in my opinion and could have been laid out more clearly. I was then disappointed to get in my first car the Aston Martin V8 vantage to find out that it had an engine management light on due to an emissions fault and the tire pressure light, when I enquired about this I was told that it's normal. I then asked abit of what I thought should be basic information about the car for what the year of manufacture was and was told I don't know as there's no number plate. During the experience the instructor kept forcing me to short shift way earlier than you would expect especially for a performance car 3-4000rpm and braking unnecessarily. Nevermind I thought I would start a fresh for the next car the mercedes AMG GTS, unfortunately again I get in to find the windscreen had a large crack running across it, I then proceed with the driving but keep getting told to speed up and push more which I was not looking to do. Lastly the Aston Martin db9 the car I had been waiting for, when walking over none of the wheels had badges on, again the engine and tire pressure lights were on, when asked about the car again the instructor didn't know the year of it.

I was really nervous but the car had dual control and I was given really good instructions on the way round the track. Mark Cambell was a brilliant instructor, really calm, kind and made me feel comfortable in a situation I felt very out of my depth. I'm looking forward to the next car!

Castle Combe Circuit- Great experience!
Rode the Lamborghini Spyder with Damian, Would recommend driving with Damian! Great instructor and lovely guy

Amazing fun - lots of great cars and wonderful staff. Thank you and we will be back soon!

I bought a "Police Interceptor" experience for my sons birthday and sadly it's one of the most disappointing presents he's ever had.

The staff at check in were rude and unwelcoming, and tried to pressure sell multiple upgrades, including a damage waiver which I declined because my son wasn't driving, he was a passenger, but they asked me at least 4 times to do it. They also asked multiple times if we want extra laps, £10 per lap, which we declined, only for them to try again while in the car. They kept trying to upsell to my son which is a dirty tactic - offering extras to kids, not telling them it costs extra then the parent gets pressure from the kid and the seller to get more. It's just wrong.

It also doesn't feel like he got what we paid for. The experience was described as a "high speed police interceptor" ride with a "professional race car driver who will show you how fast they can go" but they couldn't go high speed because there were so many other cars on the track. The instructor barely spoke to my son even though he was asking questions and it all felt just a bit crap.

We definitely wouldn't book again.

Supra GTR Pro, instructor Mark Campbell, wooooo, what an experience, instructor very calm, clear instructions, just followed his voice and wow what speed, never been so fast. Thank you Team, you made my day.

Just back from a fantastic drive with Car Chase Heroes at Perranporth Airfield. I chose a US Police Dodge Charger. I was accompanied by Cristian Galehv who was brilliant from start to finish....great instructions and he was determined I got the best out of my drive. The whole event was well organised with a wide range of cars and packages. I'll be booking again....an afternoon to remember!