Cardyard Avis 

239
TrustScore 3.5 sur 5

3,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I've been using Cardyard for a while, mostly for Amazon as it's one of the few ways of making a saving, but havent had a reason to write a review. On a recent transaction it turned out one of the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Used Cardyard for just over a year. Spent about £300 on vouchers, £60 (20%) of which were refunded due to bad actors selling used cards. Support is very active and on it with these issues, as long as... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Customer since April 2022 I've placed just over 1200 orders for gift cards from different retailers here. The discounts are brilliant, and the customer service has been exceptional. Yes I get it, i... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

This morning, I uploaded 3 Xbox gift cards for son with a value of £25 each on them. I scratched the panel off and uploaded them. I received an email a few minutes later to say they had no balance... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Maché en ligne

Écrit par l'entreprise

If you have a gift card you don't want, we'll buy it off you for cash. If you shop at a national retailer, you can save money by purchasing a discounted gift card from Cardyard - it's like free money.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

239 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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3,7

Tous les avis

(239)

31 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Had a good experience initially

Had a good experience initially, sold several cards and got paid as promised.

Unfortunately ran into an issue with one card out of many submitted. Since then not really bothered to use it again as it's unpredictable if you will receive payment, what the payment will be and when they pay it out.

6 janvier 2025
Avis spontané
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Réponse de Cardyard

Hi Joe, thanks for using Cardyard and for taking the time to leave a review. I see you had a couple of accounts on Cardyard, and when you created the 2nd account you didn't add your bank account, instead chose to be paid by Cardyard credit. You realised your mistake so asked we pay you into your bank account. However, you didn't add your bank account for a while, but once you did we were able to make payment.
When this sort of thing happens, its true the process breaks down a bit. I can see it would be better if the system were to detect issues sooner, and propose and help to get around them.
We liked getting your unwanted gift cards, and I hope you can see your way to use Cardyard again in future.
Best wishes, Mike

Noté 5 sur 5 étoiles

Very useful service

Just started using Cardyard and so far have found it to be very easy whilst saving a decent amount of cash. Compared to the "money back" sites like Quidco this is way better as the "discount" when buying is immediate and usually at a better rate than offered on the money back sites. But even better is that this can be "stacked" with "money back" which means often one can earn double discount and cash back! What's not to like? Happy to recommend.

20 juillet 2025
Avis spontané
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Réponse de Cardyard

We really appreciate your positive review Marky. You make a good point that, by using discounted gift cards, you can still receive other discounts too. Thank you for your recommendation too.
Kind regards, Mike

Noté 4 sur 5 étoiles

Purchasing e-gift cards.

I would buy more if the guarantee duration was longer. However, the response when ordering gift cards is excellent. I have always received digital gift cards within an hour of my order. On the odd occasion l had a query, response was very quick and resolved without problem.

2 juillet 2025
Avis spontané
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Réponse de Cardyard

Thanks for your positive review Derek. We offer a 42 day buyers guarantee, so you have 6 weeks to spend your cards. Cards come from members of the public so they need to be spent quickly to ensure there are no money "leaks". We've tried many different processes and this one works best. I'm glad to hear you are happy with our service and I really appreciate you took the time to leave a review.
Best wishes, Mike

Noté 5 sur 5 étoiles

Great way to sell unwanted Gift Card

Recently came across Cardyard and I am pleased I did. I had a rather large gift card, which was not relevant to my needs, so decided to see if I could sell it.
I contacted their live chat and Nicky was very helpful and answered all my questions, as of course I was unsure if this was a safe option. I decided to open an account and I have to admit initially for me I did find the process a little confusing, but I worked it all out eventually (That I think is just an age related issue!!)
Anyway great news the gift card was verified and 13 days later the funds were in my bank and I have to say I was happy with the amount received, it was more than I expected.
I would be happy to use them again and also would recommend them without hesitation.
Thank you for all your help, it was appreciated.

7 juillet 2025
Avis spontané
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Réponse de Cardyard

Many thanks for sharing your experience with a positive review Sarah, and a big thank-you for recommending us. It sounds like you did not find the process completely clear and we are looking at adding extra prompts in the sell screen. I'm glad it all worked out well in the end. We look forward to seeing on Cardyard again in the not too distant future. Best wishes, Mike

Noté 2 sur 5 étoiles

Wonky dispute process

Had a good experience initially, sold several cards and got paid as promised.

Unfortunately ran into an issue with one card out of many submitted. The buyer claimed it wasn't the full value, though I'd listed it immediately after claiming it. Only Cardyard and the buyer had access to the code. Transaction history showed the card was used twice, including once after the complaint, yet they sided with the buyer.

I understand they need to protect customers, but the facts didn't seem to support their decision. Down £100 with limited recourse.

Probably won't be returning.

Edit: I find the response frankly insulting, I have not double sold it. Only ever dealt with Cardyard. For anyone reading this, it sounds like you can get some free cards once you’re a long time customer 😉

9 juin 2025
Avis spontané
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Réponse de Cardyard

Unfortunately the card you supplied was being spent in a completely different part of the country than the buyer spends their cards. They had nothing to do with the part of the country where the card was being spent. They have bought many cards over a long period from Cardyard. The pattern of use matches the card having been double sold. We have sellers using other methods to sell their cards and they get mixed up with their cards, having sold to us and sold through another platform. We discussed this at the time and are grateful for the research you put into collecting information on the card's use but unfortunately for you we concluded the buyer had nothing to do with the spend on the card.

Noté 5 sur 5 étoiles

Fantastic service!

I recently sold a gift card with Cardyard and was really impressed with the overall service. The process was super straight forward and I was really happy with the level of communication. I was kept up to date all the way through and received my money promptly. I would definitely recommend and will be using more going forward! Thanks so much

30 juin 2025
Avis spontané
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Réponse de Cardyard

We really appreciate you sharing your experience on Cardyard with a positive review Nicolle. Its good to hear the service worked well and you received your payment on time. Thank you for using Cardyard and especially for your recommendation. See you again soon. Mike

Noté 1 sur 5 étoiles

Amazon 20 pound gift card didn't work…

Amazon 20 pound gift card didn't work and they wanted me to wait 3 working days for their
"investigation". Don't bother, little savings aren't worth the hassle.

13 mai 2025
Avis spontané
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Réponse de Cardyard

Edited review - you received a full refund for the invalid Amazon gift card.
Original reply on 13 May 2025
Hi Ehsan, I see you reported this problem today. We are a gift card exchange and offer discounted gift cards. The reason for the discount is a small risk the card won't work since it comes from a member of the public and we are here to mitigate that risk. The percentage of problematic cards is very small, and I see you first purchased from us 5 years ago, and this is your first problematic card. We have to give the seller a chance to respond when there is a problem, and we request you hold tight until we can resolve this issue.
Regards, Mike

Noté 1 sur 5 étoiles

Paid £250, got a £54 voucher

I'm a long time user of Cardyard, indeed I've recommended it to people. However, my recent experience has been very disappointing.

I bought a £250 voucher and went to use it online. After checking, the card only had £54 of credit on it. I logged this with them immediately and told an investigation would need to be opened. After checking, they said it's usually completed in three working days.

I checked in after three days and still don't have a response. I emailed again to let them know how disappointed I am, and again. no response.

I emailed again to let them know that I would have to request a chargeback on my credit card to reclaim the funds, and still no response.

It would have been relatively easy for them to resolve this issue. Firstly responding to emails, and secondly issuing a refund. Instead I'm left in a position where I am out of money, and having to spend time with my bank to get the funds back to me.

Update: Cardyard have replied to this review, but not to any of my unanswered emails, describing this as a “miserable way to end the relationship” and “sorry you feel this way” which comes across as slightly bitter and a non-apology. They have also said a refund has been issued (why not email me and tell me this?). They seem happy to respond quickly to public facing reviews rather than customer support emails, which could tell you a lot about how they operate.

If you read the responses from Cardyard to the 1 star reviews you'll see a pattern of sarcastic, unprofessional and negative responses.

2 mai 2025
Avis spontané
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Réponse de Cardyard

A refund has been issued but has not appeared in your credit card statement yet Al. Sorry you feel this way but thanks for buying from us for the last 6 years. It's a bit of a miserable way to end the relationship. Regards, Mike

Noté 5 sur 5 étoiles

Have been selling and buying giftcard

Have been selling and buying giftcard

no hassle, good company

22 avril 2025
Avis spontané
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Réponse de Cardyard

Thanks for your positive feedback Felix, we really appreciate it.
Best wishes, Mike from Cardyard

Noté 5 sur 5 étoiles

Spending is the new saving

Spending is the new saving. When the Government reduces interest rates to encourage us to spend the best way to make extra money is to get discounts on your existing spend. Cardyard fill this gap. 3,4 or 5% quickly add up. Thank you Cardyard!

13 avril 2025
Avis spontané
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Réponse de Cardyard

And thank you Philip for sharing your thoughts and for signing up and using our service. Best wishes, Mike

Noté 1 sur 5 étoiles

Code didn't work

Code didn't work, now they have to open an Investigation rather than replacing the code that does not work

Re: I am letting other consumers know they may have this issue. Your customer service should have just issued a new code to me upon me proving it wasn't valid and conduct the investigation behind the scenes. Your replies to customers on trustpilot arent very professional in many instances.

Update: they have said theyve issuer a refund and I purchased a second code which worked first time. Just be aware you may have to deal with customer service.

5 avril 2025
Avis spontané
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Réponse de Cardyard

This was resolved before you even left this review. I don't understand. Were you trying to pressure us into acting? We had already acted.

Noté 5 sur 5 étoiles

Trustworthy and reliable

I have been using Cardyard for a few months now, following a personal recommendation, and I have saved quite a bit of money. It isn't a huge saving but it adds up if you buy the gift vouchers regularly enough.

I had one issue with a voucher link that did not work and Cardyard refunded me without any issues so great customer service.

I would recommend this company if you are money savvy and want to save those pennies to make those pounds!

3 avril 2025
Avis spontané
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Réponse de Cardyard

Thanks for sharing your thoughts and experience with a positive review. Thanks too for giving us your recommendation. I hope you continue to use Cardyard to make savings in the shops. Best wishes, Mike

Noté 5 sur 5 étoiles

Easy & quick purchase

Easy & quick purchase, cards sent instantly, good discount. Highly recommend for buyers.

1 avril 2025
Avis spontané
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Réponse de Cardyard

Thank you for your positive review of Cardyard Luke, and especially for your recommendation. Best wishes, Mike

Noté 5 sur 5 étoiles

Hooray for Card Yard!

I always try to use Cardyard for Amazon purchases - makes me feel better knowing my money is going to a UK business rather than directly to that all-consuming empire. And the 3% saving on every purchase is a nice reward! So thank you Cardyard! Long may you continue. Maybe if you had an app it would be even better but that would just be the cherry on top.

The vouchers come through almost instantly and in the probably hundreds of purchases I've made, I've only had one gift code fail (and they sorted the issue straight away).

22 mars 2025
Avis spontané
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Réponse de Cardyard

Thank you H for sharing your experience with a positive review. We had an app many years ago, but decided to invest in the website and the app went out of date and stopped working. I'm glad we were able to resolve your one issue when it occurred. Thank you for your loyal custom and I look forward to many more purchases in future. Best wishes, Mike

Noté 1 sur 5 étoiles

Put a £30 jd voucher it’s past the pay…

Put a £30 jd voucher it’s past the pay date and I still haven’t received my money SCAM

5 mars 2025
Avis spontané
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Réponse de Cardyard

Before receiving payment we ask you confirm your email and mobile. Thank you for confirming your mobile this morning. Payment was made into your bank account at 10:30am today which is over two hours ago - have you checked your bank account?

Noté 5 sur 5 étoiles

I absolutely thought this was a scam…

I absolutely thought this was a scam website. But then reviews said otherwise. So I thought I'd give it ago and just brought a cheap £5 amazon voucher so if it is scam. I don't loosen too much.

Voucher then went to my email with in minutes and was completely valid and worked perfectly fine.

4 mars 2025
Avis spontané
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Réponse de Cardyard

Thanks for overcoming your reservations and taking the plunge Danowar. I'm glad our service worked well for you and I look forward to seeing you on Cardyard in future. Best wishes, Mike

Noté 5 sur 5 étoiles

Excellent in every way

Excellent in every way - got £125 back on my voucher within a few weeks. Great service.

2 mars 2025
Avis spontané
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Réponse de Cardyard

Thank you very much for leaving your positive review Robert, and sharing your experience. It was a pleasure to serve you. Kind regards, Mike

Noté 5 sur 5 étoiles

Excellent experience

I sold £550 worth of Amazon gift cards with CardYard and I had an excellent experience.
Customer support were helpful and fast at responding to my query before listing the cards, they sold quickly and I received the money into my bank account two weeks later, as promised. Highly recommended for selling/buying cards!

26 février 2025
Avis spontané
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Réponse de Cardyard

We really appreciate your positive review of Cardyard Miles. Thanks for sending us your unwanted gift cards and good to hear you had such a good experience. Thanks for your high recommendation too. Kind regards, Mike

Noté 5 sur 5 étoiles

sold and bought a giftcard on the site…

sold and bought a giftcard on the site - is legit and works! Pretty good value especially if you go for less popular cards - defo would recommend.

19 février 2025
Avis spontané
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Réponse de Cardyard

Thank you very much for taking the time to leave your positive review Ling Yan. I'm glad to hear you have had a good experience on Cardyard on both sides; buying and selling. Thanks for recommending us too. Best wishes, Mike

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