I've been using Cardyard for a while, mostly for Amazon as it's one of the few ways of making a saving, but havent had a reason to write a review. On a recent transaction it turned out one of the... Voir plus
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Lisez les avis des autres
Used Cardyard for just over a year. Spent about £300 on vouchers, £60 (20%) of which were refunded due to bad actors selling used cards. Support is very active and on it with these issues, as long as... Voir plus
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Customer since April 2022 I've placed just over 1200 orders for gift cards from different retailers here. The discounts are brilliant, and the customer service has been exceptional. Yes I get it, i... Voir plus
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This morning, I uploaded 3 Xbox gift cards for son with a value of £25 each on them. I scratched the panel off and uploaded them. I received an email a few minutes later to say they had no balance... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
If you have a gift card you don't want, we'll buy it off you for cash. If you shop at a national retailer, you can save money by purchasing a discounted gift card from Cardyard - it's like free money.
Coordonnées de contact
Royaume-Uni
- www.cardyard.co.uk
3,7
Moyen
239 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Will use Cardyard again!
Even though I read reviews I still remained sceptical.
The process was clear and easy and I got my money paid into PayPal within the stated timeframe. Now I've used it once I'll definitely use it again!
2 août 2021
Avis spontané
Réponse de Cardyard
Thank you for leaving a review Louise. Its great to hear you found our process clear and easy! We've been improving the website so that any questions you have - all the answers are there for you. We look forward to you using Cardyard again.
Sold a gift card and would definitely use again
It took me a few weeks from uploading my card details online to having cash in my bank account but it was worth it and well within the promised payment date. Very friendly and hassle free policy
25 juillet 2021
Avis spontané
Réponse de Cardyard
Thank you very much for leaving a review Bilal, and I'm glad you had a good experience on Cardyard. We look forward to seeing you again.
Best wishes, Mike
(Buyer) Flawless, no issues!
(Buyer) - Worked like a charm!
Had some concerns over the 1* reviews here, but decided to give it a go anyway! Most of them are about being asked for additional verification - I purchased £400 worth of cards in one go and wasn't asked for any additional verification.
Initially was a bit worried as the payment didn't process instantly, but the wait was no more than 20 minutes, and I got 3 fully functioning google gift cards. Was fast and easy (and no extra verification steps after making the purchase).
Will definately be using this in the future.
28 juin 2021
Avis spontané
Réponse de Cardyard
Thanks for leaving your review Andrew and I'm glad Cardyard worked well for you. Regarding other 1* reviews on here, a lot have been left by fraudsters who are attracted to our gift card website as we effectively sell money. They get spiteful after being thwarted in their crimes. There are other legitimate reviewers who have become caught up in the crossfire. We only ask for ID if our security system raises a flag, and there was no concern with your purchase. Thanks for using Cardyard and I look forward to seeing you again.
Best wishes, Mike
1st time buyer couldn't be happier
First time buying here wasn't sure what to expect but as it was far better pricing here i took my chances and so pleased i did no issues what so ever very quick service will be using cardyard from now on thank you
28 mai 2021
Avis spontané
Réponse de Cardyard
Thanks for trying us our Teebee, and I'm very happy you are pleased with our service. I look forward to your future purchases from us.
Kind regards, Mike
Great service, long wait time
This is by far the easiest gift-card selling experience i've had. No hassle in setting up my account, and I was paid on time. Entering the card digitally means you have to wait 2 weeks for the buyer to verify the card works, and whilst annoying, I understand why this is.
19 mai 2021
Avis spontané
Réponse de Cardyard
I'm very glad your experience was smooth and satisfying James. If everybody obeyed the rules there would be no need for restrictions like a 2 week payment delay. Thanks for your understanding and I look forward to you using us again in future.
Kind regards, Mike
Paid on time every single gift card I…
Paid on time every single gift card I sold. They're customer service is amazing, the responses are detailed and VERY quick.
Would definitely recommend.
19 mai 2021
Avis spontané
Réponse de Cardyard
Thanks for using Cardyard Harrison, and thanks very much for taking the time to leave a review. I'm very pleased you had a good experience with Cardyard's customer services who work hard to create a safe and efficient service. We really appreciate your recommendation and I look forward to seeing you on Cardyard again soon.
Best wishes, Mike
Perfect service can't fault one bit…
Perfect service can't fault one bit sold unwanted voucher 2 week wait which is understandable with vouchers was paid a day early in full .. will be back again great service
6 mai 2021
Avis spontané
Réponse de Cardyard
Thanks for your review Jonny, and great that it all went well for you. Thanks for your kind words and we look forward to seeing you back soon.
Kind regards, Mike
Easy and Reliable
I have only sold on Cardyard but it is easy and reliable with pretty good rates. I was going to give it 4 stars for the 3 week waiting period but its understandable for security and reassurance.
29 mars 2021
Avis spontané
Réponse de Cardyard
Hi Ossian, thank you for leaving a review. We have payment procedures in place to ensure a secure transaction for both our buyers and sellers.
Feels like a scam
After going thru the full processing, sending the card number and pin, they said that they couldn't "verify my address". My address is a perfectly normal one and very easily found on google maps. Now I need to spend this card as soon as possible just in case. Feels like a scam.
PS: There were no problems with all documents I sent, the only reply I got was "couldn't verify your address". Even if it is not a scam at best it's just poor quality service.
12 mars 2021
Avis spontané
Réponse de Cardyard
We are not a scam Patrick. We've been trading over 5 years and process thousands of cards a week. We are not going to risk our business by trying to scam you out of one card. We tried a number of times to get you through our validation process but the security company we use were not able to find a satisfactory match. I know you tried equally hard, but there's no point paying a security company unless we act on their findings.
For people coming here looking for reviews of Cardyard, in this instance Patrick wanted to sell us a high value card so we ask for ID that we send to a trusted security company. We do this a few times a week, and very occasionally they are not able to complete the validation. Patrick chose to publish his frustration on Trustpilot, and this is why our Trustpilot score is lower than the reviews.co.uk website which has far more reviews and provides a more balanced coverage of our service. We also have an issue with Trustpilot who knowingly support and publish reviews from fraudsters despite us sending them comprehensive proof. You will see this if you read through other 1* reviews.
Regards, Mike
Quick & easy way to save money
I found Cardyard after Zeek closed down and I left my old job where we had Perkbox. Although sometimes you have to be quick to get the cards you want, the process is so easy, with digital vouchers being delivered usually in minutes. Even physical cards are sent within a week. I go on the site 3-4 times a day to see if new cards are available, love this site!
8 mars 2021
Avis spontané
Réponse de Cardyard
Hi Ian, thank you for leaving a review. I'm pleased to hear you find the process easy, indeed some of our cards fly out within a couple minutes of being on sale. Demi
Great Service
Initially wasa a bit sceptical about using the service to sell my sons iTunes vouchers. But did my research asked some questions and found the process really easy. Have since returned a number of times to buy ecodes and never had any issues. Great service and always a bonus to get a bit more for your money!
7 mars 2021
Avis spontané
Réponse de Cardyard
Great to hear you have used both sides of our service Graham, sell and buy. Glad you enjoyed our service and I hope you keep coming back.
Best wishes, Mike
I get vouchers for selling at work as a…
I get vouchers for selling at work as a bonus. Some months hundreds of pounds. Obviously I would rather buy Cuban cigars than anything from an Asda voucher so I like to sell them. I used to use Zeek before they went belly up so I searched for another one and found cardyard.
They are a tad slower at payouts than Zeek, but the amount they pay is good and it’s nice to have somewhere to turn my vouchers into British pounds. I have recommended them to my colleagues too. Once we get back in the call centre I can imagine cardyard will be getting many more customers and there will be more cigars bought than ever before!!
3 mars 2021
Avis spontané
Réponse de Cardyard
What a great idea, turning supermarket gift cards into cigars! Thank you for leaving your interesting review Chris, and for finding Cardyard and recommending us to your colleagues. I love it when a plan comes together [Hannibal Smith takes a big puff on his cigar]
Kind regards, Mike
Easy service, reliable. Safe and secure.
I needed to sell a gift voucher and a friend recommended cardyard. (My friend often buys and sells on cardyard). So I went to the website and sold my gift voucher, it was really easy and I got my money after a couple of weeks. I was glad to know that cardyard checked the card first so that the person who bought it can't ever say there's no cash on it. Cardyard gave me peace of mind.
23 février 2021
Avis spontané
Réponse de Cardyard
Good to hear about your experience Sarah, and Cardyard worked well for you. Our job is to support our customers, and I'm glad you felt supported. It was good of your friend to recommend us. I look forward to you returning to our website. Best wishes, Mike
What is cardyard harvesting customers…
What is cardyard harvesting customers financial information. Placed a buy order no sooner than 3 minutes later received 2 emails one thanks for purchase second payment failed .
Having checked my online banking was surprised to see the payment had debited my available balance (Pending state ) no reason no reply nothing .
2 février 2021
Avis spontané
Réponse de Cardyard
10 Mar 21
We've now received proof this review was not left by poor David, but by a persistent fraudster who had stolen David's identity and credit cards. The fraudster was motivated to leave this review by resentment having been thwarted making a purchase on our website. Fraudsters use Trustpilot to try and create doubt and influence people that run ecommerce website, as a platform for bragging to each other, and to satisfy their desire to spread misery. Trustpilot for their part, support and promote fraudsters because, get this, they haven't established an anti-fraud policy!
For more comprehensive reviews of our service, we recommend reviews.co.uk. For more accurate reviews in general we recommend reviews.co.uk as they do have an anti-fraud policy.
3 Mar 21
Hello David, we still haven't heard from you about your issue. Your suggestion we are harvesting customer financial information is preposterous. You only spent 6 minutes on our website when you created an account, attempted to make a purchase, your bank said there is a security risk, we asked for more information, you declined and then complained your bank is holding the funds. This is not a review of our website, but a review of your bank. Its inappropriate and we request you remove it.
Thank you, Mike
22nd Feb 21
Hello David, we haven't heard from you about this at all. Your attempt to make a purchase on our website failed security and you refused to supply any supporting evidence so your purchase was cancelled. You said your bank then held your money. Have they now returned it? Is everything now straight for you? Is there any value in your review, perhaps you could remove it?
Thanks, Mike
Our previous reply on 3rd Feb 21
Hi David, sorry to hear you experienced this. Please could you email me on support@cardyard.co.uk so I can look into this?
I've been a customer for over a year…
I've been a customer for over a year and a half during which I've had a few small issues which you'd expect when dealing with any firm but I think what sets cardyard apart is the responsiveness and quick action. I've had email responses on weekends with the team working 24/7 to correct the smallest of niggling things.
I find the customer service is top notch and always fair even if it isn't their fault. Being an intermediary between buyers and sellers they aren't entirely at fault when cards don't work given not many companies have gift card 'checker' sites or portals where to verify cards but I have found them to go out of their way to help when an issue arises.
I used Zeek in the past who subsequently went out of business and they were nowhere near as efficient.
9 janvier 2021
Avis spontané
Réponse de Cardyard
Many thanks for your review Zee. I'm very pleased to hear our service has worked well for you, and thanks for being with us for over 18 months.
Best wishes, Mike
Update to my review payment received as…
Update to my review payment received as promised would recommend very fair.
2 janvier 2021
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Réponse de Cardyard
That's great Matthew, thanks for updating your review and for recommending us.
Best wishes, Mike
Only sold one £50 voucher but it was a…
Only sold one £50 voucher but it was a faultless experience. Would definitely use them again If I ever have another un wanted gift card.
8 décembre 2020
Avis spontané
Réponse de Cardyard
Thanks for using our services Dominic, and for leaving a positive review. I look forward to seeing you back on Cardyard. Best wishes, Mike
Best website ever
Never ever had a bad experience with this company, really good always pay on time never have problems nice to have a good company for a change! :-)
23 novembre 2020
Avis spontané
Réponse de Cardyard
Many thanks for your review Nathan, we really appreciate it.
Mike
I have sold one card (Sainsbury’s) and…
I have sold one card (Sainsbury’s) and bought two (M&S, only took about 15 mins to receive the relevant e-gift cards) so far with Cardyard.
Overall, a very positive experience. Only reason I don’t give them 5 stars is it took a few weeks to get the cash for the card I sold, although their guaranteed sale did give security.
28 octobre 2020
Avis spontané
Réponse de Cardyard
Hi Aran, thanks for leaving a review. We make it very clear on the website our payment terms and we have them in place so it gives buyers the time to use the cards and report any problems.
Pretty reliable
Pretty reliable. Had occasional problem processing payment and limited supplies on cards I want
10 octobre 2020
Avis spontané
Réponse de Cardyard
Thankyou very much for taking the time to leave this review :)
It is great to hear that you found us pretty reliable. We are working to improve the payment processing to have it back up to Cardyard standards
We hope to see you again and thank you for using Cardyard :)
Katie
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