Car Leasing Online Avis 

Very happy with new car! Whole process was slick from start to finish. A massive thanks to Mike and Lorraine for excellent service. Also the driver Chris who was very friendly and helpful.

Pricing was very competitive and the team were always on hand to answer questions and chase things up. Smooth, efficient service – we’d happily use them again.

Lorraine was very helpful and kept me updated when I needed any news on dates for delivery and so on, great communication. Nothing was to much trouble

These guys were great but the comms around the delivery of the vehicle was a struggle. A lot of back and forth and nothing made clear. This was not all Car Leasing's fault, mainly the delivery company who were not very flexible and charged £144 for delivery. Lorraine great though

First time using carleasing-online and would 100% recommend. The service from start to finish was flawless, even when there was a supplier delay I was updated straight away and given a number of options. Lorraine throughout was superb answering any queries promptly unlike other companies I have used in the past. Will definitely use them again.

We had a great first time experience with Car Leasing Online. Smooth and easy. Communication was great. Lorraine helped us and she was a superstar. Would recommend and use again for our commercial fleet.

A great experience all round. A quick quote and then administration of the order was extremely well organised. I went from quote to knowing the ordered vehicle reg in less than 36 hours 👍

This is at least the 3rd time i have dealt with Lorraine and again from start to finish she was so helpful. Answered any questions and ensured everything went smooth.

Found a great deal online for a Volvo XC40 communication with Lorraine was excellent throughout. I could choose my day of delivery everything went to plan car delivered on time. Will definitely be using Car Leasing Online when I purchase my next lease. 👌

Exceptional Service – Lorraine and Mike are the Gold Standard!
​"I recently leased a vehicle through CarLeasing Online and the experience was flawless from start to finish. A huge thank you to Lorraine and Mike in the sales team. They were incredibly professional, transparent about the timelines, and never made me feel pressured.
​What really stood out was their communication; I was kept in the loop at every stage. If you’re looking for a hassle-free leasing process with a personal touch, ask for Lorraine or Mike. I couldn't be happier with my new car

Fantastic experience with Car Leasing Online from start to finish with my Volvo. Ordered with Michael 09/01, car delivered 28/01. Came all the way from Sunderland on a trailer, full tank of fuel. Thank you to Lorraine for sorting out delivery, etc. Definitely use them again and recommend to friends.

Shocking experience from start to finish at the hands of this broker and their dealer Southampton Audi and VWFS

I have never experienced such a drawn out palava trying to change a lease car having to constantly chase them on delivery and it changing every time I asked , they just seemed to make it up as they went along so you simply cannot rely on this company to deliver and even remotely stick to dates they quote

I couldn’t recommend anyone to use this broker and should have been more suspicious of the amount of reviews mentioning people by name - usually a sign it’s made up or company’s asking people to do it - they didn’t ask me as they know how grim my experience has been since the moment they got my signature on the papers

RESPONSE TO BELOW

Say what you like but I know it’s utter nonsense and you let me down from the moment your sales person got a signature

Your communication was a joke especially around first the dealer was closed for two weeks over Xmas , then they were delivering over Xmas, then they were closing again for some days over Xmas

Your company was making this up as you went along as I urged progress you kept changing the answers so I’d continue to recommend that people avoid your company

RESPONSE TO RESPONSE BELOW

Lorraine I have all your emails remember with you changing your tune every five minutes and only giving any update when I chased you for it

That is NOT good customer service

As for my previous reviews i only come on here when companies mess me around especially when its companies like yours who either make up reviews or ask people who might be happy with you to list one when according to trustpilot reviews you are not permitted to cherry pick who you ask - it’s either all or none !

Customer service from Chris and Lorraine has been top-notch. This was my first time leasing a vehicle and Chris was helpful in answering lots of my questions. Lorraine was also very proactive in coordinating the vehicle delivery.

I would 100% recommend Car Leasing Online to anyone considering using this broker.

Lorraine is incredible! She’s always prompt with her responses, making the whole process seamless and stress-free. She’s professional, friendly, and makes me feel completely comfortable every step of the way. Leasing a car can be overwhelming, but Lorraine’s support and attentiveness make it a breeze. Highly recommend her to anyone looking for a smooth and reassuring experience!

Michael and Lorraine helped me through out the process of leasing a car and made it seamless and hassle free. Would definitely be using their service again.

Very good service, hassle free from start to finish. New car ordered and delivered within 3 weeks. Clear communication throughout and value for money exceptional. Definitely recommend.

Lorraine has been super helpful and patient

Great service from Lorraine and Chris. Thank you!

Very simple from start to finish, and kept me updated at every step.

Lorraine and Mike has been fantastic. They kept me posted with clear updates on car delivery status and accomodated and managed my delayed delivery request with the dealer. Car was delivered today and I couldn't be happier.