Terrible service and complete lack of respect for customers. I ordered car mats from Carmats over two weeks ago, and the order still hasn't arrived. Their customer support is awful — it takes them mor... Voir plus
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Rubber no smellCar mats for jaecoo 7 are slightly oversized and bunch up in the middle of the rear one piece mat, front mats slide. Customer service said these would settle 🤔 but not. First order... Voir plus
Ordered a set of mats for my car. Unfortunately the drivers heel pad had worn through after 11,000 miles. Asked CarMats about any options (had already sussed out a small pad on Amazon). CarMats aske... Voir plus
I placed an order with Car Mats UK which promptly arrived. However there were some quality and finish issues which were reported to them with photographs of the problems. Without delay I received a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Car Mats UK specialise is manufacturing tailor-made car mats for a wide range of vehicles. Our factory is based in Mansfield, Nottinghamshire. We offer the customer an huge amount of choice. You can pick the colour and quality of your carpet, add a coloured or patterned trim and upto 20 characters of embroidery text. We also offer 3mm and 4mm rubber in a number of different finishes, from raised penny to checkered effect. Customers can now also order semi-tailored seat covers, these are available in heavy duty or quilted material. Choose from black, grey, navy, green and electric blue. Customise by adding a coloured or patterned trim and upto 20 characters of embroidery text. All orders are manufactured upon offer and we aim to ship orders within 3-5 working days. Please note: We are NOT associated with carmats.co.uk in anyway.
Coordonnées de contact
Unit 4, Premier Court, Kings Mill Way, NG18 5ER, Mansfield, Nottinghamshire, Royaume-Uni
- 01623 645100
- support@carmats-uk.com
- www.carmats-uk.com
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Great mats
Great mats, fit perfectly and a good price. Excellent range of customisation options.
Very happy with Car Mats we ordered for Mini Cooper & Chevrolet Captiva! We definitely recommend👍🏻
I got at least three messages from this…
I got at least three messages from this company selling car mats at a discounted price with 60% reduction. I checked that they supplied right mats for my car and ordered them at £26 only to be told that they only do the mats in black despite the website asking you to choose a colour which I did. At that time I was advised that to get that colour I need to upgrade and the price was hiked to £52. Despite protestations I was told that was the price end of.
This company operates sharp practices in my view and I will never use them again.
Great Service and quality
Easy to order on website and large number of options available. Received within 3 days and delighted with quality. Would highly recommend this company
Expected fixture points on carpet
Expected fixture points on carpet, fortunately snug fit means the carpet stays put.
OK mats , that's all
Ordered the Main Dealer option for my Nissan Ariya. Service and delivery excellent. The mats I would say are OK, Are they main dealer quality, sadly very much not, they are very "board like" the anchoring points don't quite fit just OK, and at £57 I would suggest overpriced
Avoid
Avoid. Despite being told that my order has been despatched, weeks later it has not. No idea when it might arrive and to be honest having read the reviews regarding the smell, I'm dreading its arrival. Wish I had ordered elsewhere - have sought a refund.
Unsafe carmat
Unsafe carmat, pilot side lift and went behind my brake pedal almost caused an accident
Great mats for my new car!
The mats that I ordered for my new car are great! They fit perfectly. Although they took a little while to arrive, I received regular updates on their progress. I would highly recommend this company and will definitely use them again.
Beautifully made quilted boot liner
Beautifully made quilted boot liner. Fitted the boot perfectly including relevant cutouts.
I even came with it's own storage bag.
absolutely scam avoid
absolutely scam. ordered product Monday received Thursday week after. my complaint about time waiting covered by some script escuses. rubber mats smell awful, can't use. Even when they outside house still smell. offered me carpet mats instead, lol. It's a great idea. the customer wants steak lets offer fish. never again any scum companies from Facebook.
avoid. avoid. avoid.
been reported Traiding Standards, Fair Traiding and Federal Trade Commission.
These mats have a terrible smell like…
These mats have a terrible smell like burnt electrical wiring. Presumably this relates to how they were manufactured.
They have ruined the driving experience in my new car.
Cheap rubbish unfortunately
Yup stay well clear...
Yup stay well clear...
Thin market stall type cheap rubbish..not worth the money AND TOOK NEARLY 2 WEEKS TO ARRIVE
Very Happy
Very Happy ! AS always these car mats are perfect. 🤗🤗❤️
Very happy with the quality and speedy delivery for the type of product.
Jaguar E-pace mats. Poor quality
The quality of finish is horrendous.
Both front mats have flaws in exactly the same place.
No acknowledgement of fault other than “send back for a refund”!
Shame as service in ordering etc was 1st class!
But . . It’s all about the quality of finish!
Bought a boot liner for a Seat Leon…
Bought a boot liner for a Seat Leon estate. Beautifully made. Picture on the Seat Leon page on their website showed an estate which is what I wanted so I bought it. They delivered a bespoke liner for a hatchback. They say on their website in small letters that the photo is for illustration only so beware. I’ve spent £400 on a product I can’t use and they won’t accept returns. Great product but…
Great quality, fit and delivery
Swift delivery and great to be able to put my car registration number in and be directed to the mats to fit my car. Great fit and good quality even though I ordered the cheapest mats. Very competitive price too. Would definitely use again
A perfect fit for my ID3 and the “…
A perfect fit for my ID3 and the “ super” version, which I think I had were as good if not better than VW ones costing three times more.
I have no hesitation in recommending this supplier and received good communication from them regarding my fitting concern which was addressed before manufacture and dispatch.
Didnt fit - Bad Experience
So, ordered some mats thinking they would be the correct ones on there website, there was no Reg check but only 2 options for my car & because my car was a 5 door & the other option was a 3 door & they were slightly cheaper than another website & local, I thought why not.
The ones I had that were badly worn didnt quite fit that great either so thought the shape looked like it was gonna be perfect......
They arrived & didnt fit properly,
Then they tell me they cant take the others back but if I want to order "these ones" (for a 3 door car) we can give you 10% off, so not only was I £55 down & some mats that dont fit properly, but they wanted me to then buy some more off them, which bare in mind I cant send back if they dont fit, so effectively they could take £100 from me & I cant do anything about it if the second set dont fit.
Absolute Joke..... Use a different company if I were you thats got some kind of customer satisfaction & will help get a solution for something so simple.
Its a car mat company.... its not like they cant resell them, I didnt have my name spattered all over them either, just the edging was coloured.
I wont be using this company again thats for sure.
Plenty more to choose from 👍
I am impressed with the fit of the new…
I am impressed with the fit of the new rubber car mats however I don't think I can use them because the smell is so strong it makes my eyes water. I may have to leave them outside for a couple of weeks to see if that helps. I would buy the cloth version.
Poor quality, wrong mats & refund issues
Mats came wrong for my bmw x6 which I bought on eBay from carmats, then I had to send them back to get my refund on top of that when they refunded me they didn’t refund all my money, absolutely disgusting service even though it was not my fault, also the mats are your cheap Ali express stuff
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