My advisor, Robyn, was brilliant throughout the process and really pleasant to talk to whenever we spoke over the phone. She was also incredibly helpful, fast to respond, and made everything completel... Voir plus
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Amir was very friendly, he explained all the options fully and was able to give enough information to enable me to make an informed decision. The next steps were very clear and his after service foll... Voir plus
L'entreprise a répondu
I’ve just renewed my life insurance and dealt with Scott. He was so helpful and friendly and has found me an even better deal than before. Really pleased with the service I received. Would 💯 recommen... Voir plus
My advisor spent quality time with me explaining every single item clearly and making sure I understand everything about all options available to me. No big words, just simple and plain English. She w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Compagnie d'assurance aux entreprises
- aussi dans
- Compagnie d'assurance de personne-clé
- Compagnie d'assurance personnelle
- Compagnie d'assurance vie
- Compagnie de protection des actionnaires
- Courtier d'assurances
Écrit par l'entreprise
Caspian Insurance, owner of the viral brand, IGotCover, is a UK-based award winning life insurance and business protection broker. With over a decade of experience helping families and business owners protect their business, their people, and their financial future. We work with businesses across a wide range of industries and sizes, taking time to understand each client's specific risks and objectives before recommending practical, tax-efficient protection. Our advisors are experienced, straightforward, and focused on getting the right cover in place. If you have a question or want to understand your options, our UK-based team is always happy to help.
Caspian Insurance
Écrit par l'entreprise
- Financial Protection For Your Family's Future
- At Caspian Insurance, we work hard to provide the best cover for each customer’s individual circumstances at a competitive rate.
Experts in Life Insurance
Our advisors are fully trained in financial protection
No call centres, no jargon. Just a team of experienced advisors dedicated to providing a customer centric approach.Their extensive industry knowledge means that they can provide you with the best policy options for your life protection.
Coordonnées de contact
Tower 12, 18-22 Bridge Street, Spinningfields, M3 3BZ, Manchester, Royaume-Uni
- 0808 275 0584
- info@caspianinsurance.co.uk
- www.caspianinsurance.co.uk
4,9
Excellent
10 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
clicked on a link hoping to read some…
clicked on a link hoping to read some more about life insurance - 5 calls and 2 WhatsApp messages later - it's like hardcore harassment. the sales team doing what they are told and sales manager delighted no doubt but for me I am out - its too much in 12 hours
4 septembre 2026
Avis spontané
Réponse de Caspian Insurance
Thank you for your honest feedback, and we're sorry for your experience. We completely understand that the number of calls and messages you received in such a short space of time felt overwhelming, and that's not the experience we want anyone to have. We've shared your feedback with our management team and are reviewing how quickly and how often we follow up with enquiries. If you're happy for us to do so, we'd like to remove you from our contact list right away, please email us at info@caspianinsurance.co.uk with your details and we'll take care of it immediately.
Clear details and patient communication
4 septembre 2026
Réponse de Caspian Insurance
Thank you so much for the lovely review! We're delighted to hear our advisers could help.
Charlotte was perfect to handling…
Charlotte was perfect to handling everything i needed thank you
1 septembre 2026
Agent was friendly and easy to deal…
Agent was friendly and easy to deal with.
Knowledgable, understanding and patient
25 août 2026
Réponse de Caspian Insurance
Thanks for taking the time to leave us 5 stars! It's great to know you had such a positive experience with our team. We really appreciate your support.
Réponse de Caspian Insurance
Thanks for taking the time to leave us 5 stars! It's great to know you had such a positive experience with our team. We really appreciate your support.
Excellent service
I had a great experience dealing with Liam at Caspian Insurance. He was extremely professional, responsive and accurate throughout, and managed to arrange the insurance very quickly despite me approaching him at very short notice.
He was always clear with his responses, kept me updated and made the whole process straightforward and stress-free. I really appreciated his willingness to help and his prompt turnaround when I was working to a tight timeframe.
Excellent service and I would definitely recommend Liam to anyone looking for a reliable and professional insurance adviser.
27 août 2026
Réponse de Caspian Insurance
What a lovely review, thank you! We'll pass your kind words on to Liam. It was a pleasure to help.
Lovely speaking to someone who was…
Lovely speaking to someone who was clear spoken and who also understood myself to make process easier.
26 août 2026
Réponse de Caspian Insurance
Thank you for the fantastic feedback! Providing great service is what we aim for, and it's wonderful to know we hit the mark for you.
Réponse de Caspian Insurance
Thank you so much for the lovely review! We're delighted to hear our advisers could help.
Great support and expertise!
We have been using Caspian for the last 7 years, and Mark has been our account manager since day 1, he has been given expertise advice in which covers is better for us and for our growing family.
100% satisfaction from us.
26 août 2026
Réponse de Caspian Insurance
What a lovely review — thank you! We'll pass your kind words on to Mark. It was a pleasure to help.
Speaking to a real person who knew…
Speaking to a real person who knew their job well. Put my mind at ease with questions asked. Talked me through everything and made sure I understood everything.
25 août 2026
Réponse de Caspian Insurance
Thanks for taking the time to leave us 5 stars! It's great to know you had such a positive experience with our team. We really appreciate your support.
Réponse de Caspian Insurance
Thanks for taking the time to leave us 5 stars! It's great to know you had such a positive experience with Jessica. We really appreciate your support.
Good
Clear, open, transparent, answered all questions asked confidently and knowledgeably.
18 août 2026
Réponse de Caspian Insurance
We're thrilled you rated us excellent! Our advisers will be so pleased to hear this. Thank you for choosing us.
Confident in my cover
Thorough process for obtaining life cover. I feel confident it will actually pay out in the unfortunate event we need it and that we won't come un-stuck on a technicality, undisclosed or in correct information.
11 août 2026
Réponse de Caspian Insurance
Thank you for the feedback! Providing confidence in our service is what we aim for, and it's wonderful to know we hit the mark for you.
Very useful outcome for me great…
Very useful outcome for me great service and I’m very pleased with Captain my contact and his colleagues were very helpful thank you
9 juin 2026
Réponse de Caspian Insurance
We're thrilled you rated us excellent! Our advisers will be so pleased to hear this. Thank you for choosing us.
Jessica was excellent and made…
Jessica was excellent and made everything as simple as possible.
17 août 2026
Réponse de Caspian Insurance
We're so glad to hear you had such a good experience with us here at Caspian. We always try our best to find the policies that work the best.
Hayley
Caspian Customer Care Team
I had a great experience with Caspian…
I had a great experience with Caspian Insurance. The service was professional, straightforward and efficient, and the staff were very helpful and friendly throughout the process. I’m really pleased with the level of customer service I received and would definitely recommend them to others.
18 août 2026
Réponse de Caspian Insurance
Hi Phillip. We're so glad to hear you had such a good experience with us here at Caspian. We always try our best to find the policies that work the best.
Hayley
Caspian Customer Care Team
Very clear explanation of policy and…
Very clear explanation of policy and proposed changes as well as benifits those changes would provide.
11 août 2026
Réponse de Caspian Insurance
Hi Mark. We're so glad to hear you had such a good experience with us here at Caspian. We always try our best to find the policies that work the best.
Hayley
Caspian Customer Care Team
Réponse de Caspian Insurance
Hi Cassandra. We're so glad to hear you had such a good experience with us here at Caspian. We always try our best to find the policies that work the best.
Hayley
Caspian Customer Care Team
Susan Webster is a credit to you
Susan Webster is a credit to you. Very pleasant and informative and no hard sell attitude which is very refreshing indeed. Very punctual and great to deal with.
13 août 2026
Réponse de Caspian Insurance
Hi Guy! Thank you so much for taking the time to leave us a review! We're so glad to hear that our advisors were able to make the process as easy as possible for you!
Hayley
Caspian Customer Care Team
Exactly how you would hope a business…
Exactly how you would hope a business to be. Scott helped to find the right types and levels of cover for my needs, so I'm properly covered but not paying more than I need to. Very helpful and friendly. Thank you.
13 août 2026
Réponse de Caspian Insurance
Hi Jonathan! Thank you so much for taking the time to leave us a review! We're so glad to hear that our advisors were able to make the process as easy as possible for you!
Hayley
Caspian Customer Care Team
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