My advisor, Robyn, was brilliant throughout the process and really pleasant to talk to whenever we spoke over the phone. She was also incredibly helpful, fast to respond, and made everything completel... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
The customer service given by staff was of the highest level. All my questions were answered in a polite and knowledgeable manner.
L'entreprise a répondu
Amir was very friendly, he explained all the options fully and was able to give enough information to enable me to make an informed decision. The next steps were very clear and his after service foll... Voir plus
L'entreprise a répondu
I’ve just renewed my life insurance and dealt with Scott. He was so helpful and friendly and has found me an even better deal than before. Really pleased with the service I received. Would 💯 recommen... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Compagnie d'assurance aux entreprises
- aussi dans
- Compagnie d'assurance de personne-clé
- Compagnie d'assurance personnelle
- Compagnie d'assurance vie
- Compagnie de protection des actionnaires
- Courtier d'assurances
Écrit par l'entreprise
Caspian Insurance, owner of the viral brand, IGotCover, is a UK-based award winning life insurance and business protection broker. With over a decade of experience helping families and business owners protect their business, their people, and their financial future. We work with businesses across a wide range of industries and sizes, taking time to understand each client's specific risks and objectives before recommending practical, tax-efficient protection. Our advisors are experienced, straightforward, and focused on getting the right cover in place. If you have a question or want to understand your options, our UK-based team is always happy to help.
Caspian Insurance
Écrit par l'entreprise
- Financial Protection For Your Family's Future
- At Caspian Insurance, we work hard to provide the best cover for each customer’s individual circumstances at a competitive rate.
Experts in Life Insurance
Our advisors are fully trained in financial protection
No call centres, no jargon. Just a team of experienced advisors dedicated to providing a customer centric approach.Their extensive industry knowledge means that they can provide you with the best policy options for your life protection.
Coordonnées de contact
Tower 12, 18-22 Bridge Street, Spinningfields, M3 3BZ, Manchester, Royaume-Uni
- 0808 275 0584
- info@caspianinsurance.co.uk
- www.caspianinsurance.co.uk
4,9
Excellent
10 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Caspian Insurance
Hi there! Thank you so much for the kind words. We're so glad we were able to help you get your insurance set up as easily as possible for you.
Albert
Caspian Customer Care Team
Helpful and giving good costumer service
James was helpful. Advised me on all options. Gave me all information and sent me all information I needed.
24 juin 2026
Réponse de Caspian Insurance
Hello,
It is great to hear that you are satisfied with the level of customer service we offer here at Caspian!
It’s always great to hear our customers are happy with their life insurance policy. We'll be sure to pass on your kind words to James.
Albert
Caspian Customer Care Team
Had a great conversation with Luke…
Had a great conversation with Luke pollitt-Parry about income protection, even with topics I was unclear of, he took his time to explain to me. Very happy with everything all thanks to Luke
24 juin 2026
Avis spontané
Réponse de Caspian Insurance
Hi there Elizabeth! Thank you so much for taking the time to leave us such a lovely review. We're so glad to hear everything was explained to you in a clear and concise way. We'll be sure to pass on your kind words to Luke.
Albert
Caspian Customer Care Team
Réponse de Caspian Insurance
Hi there Terry, thank you so much for your kind words and for taking the time to leave us a review.
Albert
Caspian Customer Care Team
Mark Thomas at Caspian
I spoke with Mark Thomas this morning at Caspian, he gave world class customer service. He was knowledgeable, professional, patient, friendly, understanding, and able to offer the right service for me. He was friendly and put me at ease! Very helpful, a great service and I would highly recommend! Thank you.
23 juin 2026
Avis spontané
Réponse de Caspian Insurance
Hi there Matthew! Thank you so much for the kind words. We're so glad to hear you had a great experience here at Caspian. We'll be sure to pass on your kind words to Mark, I'm sure he'll be thrilled.
Albert
Caspian Customer Care Team
Excellent from start to finish!
Joseph was a no pressure, patient, normal guy. He explained everything thoroughly and did everything at my convenience. Excellent from start to finish!
23 juin 2026
Réponse de Caspian Insurance
Hi,
We hope that you have peace of mind knowing that your loved ones would be financially protected if the worst were to happen
Jake
Caspian Customer Care Team
Very friendly and explained very well
Very friendly and explained very well.
Made it easy to make a decision.
19 juin 2026
Réponse de Caspian Insurance
Hello,
it’s always great to hear our customers are happy with their life insurance policy.
Jake
Caspian Customer Care Team
The way the policy was presented to me
The way the policy was presented to me. it was very imformative. Thank you Carl
17 juin 2026
Réponse de Caspian Insurance
Thank you for such a kind review and thank you for selecting Caspian Insurance to protect your loved ones.
Jake
Caspian Customer Care Team
Pleasantly surprised
They seemed willing to adjust the policy to suit my needs , but I had to wait a bit for the phone call
18 juin 2026
Réponse de Caspian Insurance
Hello, We appreciate you taking the time to review our service! We would love to know
what we could do to improve our experience to a five-star rating for you. Please get
in touch with us at info@caspianinsurance.co.uk to let us know.
Jake
Caspian Customer Care Team
James was patient and took time to…
James was patient and took time to explain policy clearly
17 juin 2026
Réponse de Caspian Insurance
Hello,
We really appreciate you taking time out of your day to leave us a review.
Jake
Caspian Customer Care Team
Mark Thomas was really patient with my…
Mark Thomas was really patient with my questions and answered them all clearly, this gave me alot of confidence when making my decisions.
18 juin 2026
Réponse de Caspian Insurance
Thank you for taking the time to leave us a review! We're so glad to hear you had such a great experience with Mark, we'll pass on your kind words. Thank you for choosing Caspian
Jake
Caspian Customer Care Team
Réponse de Caspian Insurance
It is great to hear that you are satisfied with the level of customer service we offer here at Caspian!
Jake
Caspian Customer Care Team
Very helpful and friendly staff
It was my fist time to have an insurance but the staff helped me a lot, gave me many options to choose, replied my emails and text messages very quick. I am so happy with the service and will definitely recommend to friends and family. Thanks Robbie
17 juin 2026
Réponse de Caspian Insurance
Thank you for selecting Caspian to protect
you and your loved ones! We are so happy to hear that you would now recommend our service.
Albert
Caspian Customer Care Team
Adam was very helpful and explained…
Adam was very helpful and explained everything in detail. With a friendly manner.
16 juin 2026
Réponse de Caspian Insurance
Hi there Charlie, thank you so much for taking the time to leave us a review. We're so glad to hear that Adam was able to get everything sorted for you.
Jake
Caspian Customer Care Team
They are a great company Been using…
They are a great company Been using about 8 years now do what they say and a special mention for Casey who customer service goes beyond the normal thank you
15 juin 2026
Réponse de Caspian Insurance
Hi Lee,
We are so glad to hear that we were able to help you find the right insurance for your circumstances and that you were happy with our overall service!
Albert
Caspian Customer Care Team
I dealt with Nathan Smith
I dealt with Nathan Smith. I found him informed and professional.
9 juin 2026
Réponse de Caspian Insurance
Hello,
It is great to hear that you are satisfied with the level of customer service we offer here at Caspian!
It’s always great to hear our customers are happy with their life insurance policy.
Albert
Caspian Customer Care Team
Great Customer Service
I received a call from Mark about my life insurance. he was brilliant. Very knowledgeable, very efficient and helpful. He made all of the options really clear, and explained to me what everything meant. I updated my policy, which saved me money and gave me a better product than what I had before. Would highly recommend.
12 juin 2026
Réponse de Caspian Insurance
Hi there! Thank you so much for taking the time to leave us such a lovely review. We're so glad to hear you've had such an exceptional experience with Mark, we'll definitely pass on your kind words. If you ever need anything else, please don't hesitate to get in touch.
Jake
Caspian Customer Care Team
Adam is fantastic
Adam is super helpful and takes the time to understand your requirements.
He was also very patient with me when i was not able to answer his calls. Messaged and set up times that suited me.
Fantastic service experience!
11 juin 2026
Réponse de Caspian Insurance
Hi Wesley, we're so glad to hear you had such a nice experience with Adam. We really appreciate you taking the time to leave us such a lovely review.
Albert
Caspian Customer Care Team
It was a good experience from the first…relaxed and happy
It was a good experience from the first person we talked (Millie) she then passed us onto (Katy) who led us through the process professionally and patiently she was more than helpful.
We then passed onto (Jake) who did his job professionally and patiently.
The whole experience all be it long was aJoy!
I don't think in all my years dealing with occasions like this I have enjoyed the process as much.
Each and everyone that spoke to us excelled at their job.
I will certainly be recommending your company in the future.
10 juin 2026
Réponse de Caspian Insurance
Hi there! Thank you so much for taking the time to leave us such a lovely review. I'll pass this on to Millie, Katy and Jake, I'm sure they'll be thrilled to hear your kind words.
Albert
Caspian Customer Care Team
Amazing service and very thorough
Amazing service and very thorough!
Adam Watts made my experience very easy and understandable.
Thanks Adam :)
10 juin 2026
Réponse de Caspian Insurance
Hi Rosie. Thank you so much for taking the time to leave us a review. We're so glad we were able to make the process as easy as possible for you.
Albert
Caspian Customer Care Team
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