My advisor, Robyn, was brilliant throughout the process and really pleasant to talk to whenever we spoke over the phone. She was also incredibly helpful, fast to respond, and made everything completel... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
The customer service given by staff was of the highest level. All my questions were answered in a polite and knowledgeable manner.
L'entreprise a répondu
Amir was very friendly, he explained all the options fully and was able to give enough information to enable me to make an informed decision. The next steps were very clear and his after service foll... Voir plus
L'entreprise a répondu
I’ve just renewed my life insurance and dealt with Scott. He was so helpful and friendly and has found me an even better deal than before. Really pleased with the service I received. Would 💯 recommen... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Compagnie d'assurance aux entreprises
- aussi dans
- Compagnie d'assurance de personne-clé
- Compagnie d'assurance personnelle
- Compagnie d'assurance vie
- Compagnie de protection des actionnaires
- Courtier d'assurances
Écrit par l'entreprise
Caspian Insurance, owner of the viral brand, IGotCover, is a UK-based award winning life insurance and business protection broker. With over a decade of experience helping families and business owners protect their business, their people, and their financial future. We work with businesses across a wide range of industries and sizes, taking time to understand each client's specific risks and objectives before recommending practical, tax-efficient protection. Our advisors are experienced, straightforward, and focused on getting the right cover in place. If you have a question or want to understand your options, our UK-based team is always happy to help.
Caspian Insurance
Écrit par l'entreprise
- Financial Protection For Your Family's Future
- At Caspian Insurance, we work hard to provide the best cover for each customer’s individual circumstances at a competitive rate.
Experts in Life Insurance
Our advisors are fully trained in financial protection
No call centres, no jargon. Just a team of experienced advisors dedicated to providing a customer centric approach.Their extensive industry knowledge means that they can provide you with the best policy options for your life protection.
Coordonnées de contact
Tower 12, 18-22 Bridge Street, Spinningfields, M3 3BZ, Manchester, Royaume-Uni
- 0808 275 0584
- info@caspianinsurance.co.uk
- www.caspianinsurance.co.uk
4,9
Excellent
10 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service
Craig was friendly and knowledgeable. He helped me review my current policy and made adjustments as required. Excellent customer service throughout the phone call. Documents came through via email very quickly. Very pleased with the whole experience.
27 avril 2026
Réponse de Caspian Insurance
Hi Jack,
We are so glad to hear that we were able to help you find the right insurance for your circumstances and that you were happy with our overall service!
Reneiss,
Caspian Customer Care Team
We had a very positive experience with Caspian Insurance, especially with Karen
We had a very positive experience setting up our insurance with Karen Chambers who was very thorough and helpful. She took the stress out of everything and was always very quick to respond to questions. I would highly recommend Caspian Insurance.
24 avril 2026
Avis spontané
Réponse de Caspian Insurance
Hi,
We are so glad to hear that we were able to help you find the right insurance for your circumstances and that you were happy with our overall service!
Reneiss,
Caspian Customer Care Team
Great customer service experience from…
Great customer service experience from Mishel and her team!
They explained everything in detail in a clear manner!
24 avril 2026
Réponse de Caspian Insurance
Hi Maroalex,
We are so glad you are happy with our service. Thank you for your 5-star review!
Reneiss,
Customer Care Team
I had a great experience with Jake.
I had a great experience with Jake.
Lot of patience and understanding of the role of delivering all the informations required.
Thank you so much.
Juliana
20 avril 2026
Réponse de Caspian Insurance
Hi Juliana,
It is great to hear that you are satisfied with the level of customer service we offer here at Caspian!
Reneiss,
Customer Care Team
Nice conversation and educative.
13 avril 2026
Réponse de Caspian Insurance
Hi Oluwatoyin,
We appreciate you taking the time to review our service! We would love to know what we could do to improve our experience to a five-star rating for you. Please get in touch with us at info@caspianinsurance.co.uk to let us know
Reneiss,
Caspian Customer Care Team
Réponse de Caspian Insurance
It is great to hear that you are satisfied with the level of customer service we offer here at Caspian!
Thank you for taking the time to leave us a review!
Jake
Caspian Customer Care Team
Réponse de Caspian Insurance
Thank you for taking the time to leave us a review!
Jake
Caspian Customer Care Team
Carl - a fantastic asset to Caspian
Carl was polite, patient, thorough and very knowledge. Made a big decision, stress free and easily done. Thank you Carl!
17 avril 2026
Réponse de Caspian Insurance
We appreciate you taking time out of your day to leave us such a lovely review.
It’s always great to hear our customers are happy with their life insurance
policy.
Jake
Caspian Customer Care Team
Good experience working through my…
Good experience working through my needs with Oliver, very professional service.
16 avril 2026
Réponse de Caspian Insurance
We hope that you have peace of mind knowing that your loved ones would be
financially protected if the worst were to happen to you.
thank you for taking the time to leave us a review
Jake
Caspian Customer Care Team
I had an excellent experience with…
I had an excellent experience with Scott from Caspian Life Insurance. The entire process was smooth, transparent, and stress-free from start to finish. Scott was incredibly knowledgeable, patient, and took the time to explain all the options clearly, making sure I chose the best policy for my needs.
What really stood out was the level of customer care — I never felt rushed or pressured, and all my questions were answered thoroughly. The professionalism and attention to detail gave me real confidence in my decision.
16 avril 2026
Réponse de Caspian Insurance
Thanks for leaving us a 5-star review! We really appreciate you taking time out of your day to leave us a review.
Jake
Caspian Customer Care Team
Réponse de Caspian Insurance
Hi Blessings,
Thank you for taking the time to leave us a 5-star review!
Reneiss,
Caspian Customer Care Team
Réponse de Caspian Insurance
Hi David,
Thank you for taking the time to leave us a 5-star review!
Reneiss,
Caspian Customer Care Team
Réponse de Caspian Insurance
Hi Montie,
Thank you for taking the time to leave us a 5-star review!
Reneiss,
Caspian Customer Care Team
excellent advice and very simply…
excellent advice and very simply process in getting my life cover increased
8 avril 2026
Réponse de Caspian Insurance
Hi Charlotte,
We are so glad you are happy with our service. Thank you for your 5-star review!
Reneiss,
Caspian Customer Care Team
Can't wait for more
7 avril 2026
Réponse de Caspian Insurance
Hi Orevaoghene,
Thank you for taking the time to leave us a 5-star review!
Reneiss,
Caspian Customer Care Team
He is very polite and explains to me…
He is very polite and explains to me more detail that makes me understand properly so he deserves this grade thanks.
7 avril 2026
Réponse de Caspian Insurance
Hi Fatmata,
We appreciate you taking the time to review our service! We would love to know what we could do to improve our experience to a five-star rating for you. Please get in touch with us at info@caspianinsurance.co.uk to let us know
Reneiss,
Caspian Customer Care Team
Excellent service very professional…
Excellent service very professional helped me in the process a lot highly recommended
10 avril 2026
Réponse de Caspian Insurance
Hi Haseeb,
It is great to hear that you are satisfied with the level of customer service we offer here at Caspian!
Reneiss,
Caspian Customer Care Team
Took the time to find us the most cover…
Took the time to find us the most cover for our budget
10 avril 2026
Réponse de Caspian Insurance
Hi Allyson,
Thank you for taking the time to leave us a 5-star review!
Reneiss,
Caspian Customer Care Team
Quick response
Quick response. Good appraisal of options and feel I have obtained a reasonably priced policy that meets my needs without pushy overselling.
27 mars 2026
Réponse de Caspian Insurance
Hi Saif,
Thank you for taking the time to leave us a 5-star review!
Reneiss,
Caspian Customer Care Team
James Dhillon was super helpful
I was put in touch with James Dhillon and i can honestly say he conducted himself in a highly professional and articulate manner throughout the call. The discussion did not feel rushed, and he took the time to ensure that I fully understood the products being presented. He answered all of my questions comprehensively and without hesitation. I particularly appreciated that there was no pressure to select any specific product. Overall, his approach was courteous, informative, and client-focused.
8 avril 2026
Réponse de Caspian Insurance
Hi Sandhya,
We are so glad to hear that we were able to help you find the right insurance for your circumstances and that you were happy with our overall service!
Reneiss,
Caspian Customer Care Team
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