Chancellors - Abingdon Avis 

Really poor. Very difficult to deal with. We had to wait for their commercial team to confirm receipt of funds. Really poor.

I have formed the opinion that the rental team at Chancellors aim to simply bombard you into submission. BACKGROUND: I made an enquiry about a rental property in Kingston Bagpuise but having undertaken two separate 'drive-bys' concluded that as nice at the property may have been it was not suitable for us due to the noise and bedlam in the road outside. I explained this politely not once but three times to the Chancellors team and still I continued to receive incessant non-stop emails from Abingdon, apparently ignoring my comments and simply trying to get me to register. I have had to be severely brusk to insist that they remove my details as I consider 5 emails in one day to be harassment. So yes, hopelessly disorganised and unprofessional lettings agent.

Helped out by Hollie Callagan with very prompt and clear responses to my queries.

Want to give a shout out to Hollie from the Abingdon branch. She's been a great property manager and helped us promptly with all our issues.

I had an excellent experience working with Molly Adams. She was professional, responsive, and extremely helpful throughout the entire process. Molly kept me informed at every stage, answered all my questions promptly, and made everything straightforward and stress-free.

Her attention to detail, friendly approach, and commitment to providing outstanding customer service truly stood out. It was clear that she genuinely cared about ensuring a positive experience and achieving the best outcome.

I would highly recommend Molly Adams to anyone looking for a knowledgeable, reliable, and professional property management specialist. Thank you, Molly, for your exceptional support and service.

Chancellors have always been very good with providing any support at our rented accommodation. Especially, Molly Adams, the property manager at the Abingdon office, who has always been very prompt with helping us out with any issues. Thanks!

My experience with chancellors letting was seamless. Timelines were kept. Everything went as planned. I’d recommend them anyday

My experience dealing with Molly Adams was first class. She proactively took ownership of my problem and resolved this quickly and effectively. Many thanks.

Tom has been professional, responsive and helpful throughout, and we are grateful for his assistance.

As first time buyers we dealt with Tom Houlihan from the Abingdon office from start to finish when buying our first home.

Tom always kept us up to date when things were moving, nothing was ever too much trouble for him.

Being first time buyers he made the process simple and easy. Highly recommend - Thank you Tom.

Very Pleased with Chancellors on the recent sale of our house, from the start they were very proactive in sorting out the viewings, then supplying us with the feedback, they made themselves available when help & guidance was needed in completing forms. I would definitely recommend Chancellors,

Just been put through two weeks of inept chasing of a signature on a document. They kept sending an incorrect document with the same mistake multiple times. Then when they finally corrected the document they sent it to the wrong person to sign

When asked to send the correct document to the correct person to sign, they announced that actually no signature was required. Very poor service indeed.

I received assistance and kindness in all my needs

Viewing went well and was well guided and explained. The follow-up was useful and well conducted.

Tom, the estate agent showing us around, was very knowledgeable and friendly, and generally gave us a very good impression of Chancellors as a company.

Ms. Adams has responded promptly with any concerns that need my attention, and has given alternatives for any necessary expenditure. She has often used my secondary e-mail for communication purposes, which is always useful.

We worked with Daisy for a number of years, managing several of our institutional residential flats on West Wat Square Botley. She was diligent, quick at responding and managed most problems before they made it to us. Well recommended

We bought a house with Tom from Chancellors' as sellers' agent. He was excellent. The viewing was thorough, he knew a lot about the house, the neighbourhood and could present all aspects very clearly. Throughout the purchase process he supported us with timely and extensive information. When delays have occurred for legal reasons, he facilitated communication of solicitors, making the purchase possible in the agreed time.

From the start of the process, the team were friendly and honest with us. They displayed confidence that they will get our property sold for the best price...which they did.
The team kept us updated every step of the way via email, phone calls and a very good portal. They also created smooth communication between us and our buyers.
We are so impressed with Chancellors that we would definitely recommend them to family and friends in the future.

Thanks Team, we really appreciate the work you have done for us and good luck in the future.
Reg and Marie Williams