Chancellors - Basingstoke Avis 

Really pleased with the customer service I received from Chancellors. Ellie’s professional, yet personable approach, as well as her in-depth knowledge of the property market, was excellent. I would not hesitate recommending this estate agents to others.

Michael was extremely helpful, didn’t rush me in a viewing that was so good that I made an offer! The property ticked most boxes and Michael helped find answers to what I needed before I decided to make this big decision. His open and caring manner and actions prove that he is helping customers achieve what they are looking for. It was an absolute pleasure doing business with him!

Very helpful and professional service.
Plentiful advice on what is required to present the house.
Listened to concerns and answered questions to help make the decisions required.
Totally and positively changed our perception.
Recommend

Michael showed us around the property which was somewhat out of the ordinary for him and myself as well, I am a wheelchair user and this was a three story house so he went in through the garage. I took off my shoes in the garage .
Made my way slowly up to the lounge/kitchen floor. We looked round and he offered chairs in rooms that didn’t have any so I could take a rest.
Then we went up to. The bedrooms, looked all round a stunning property, backed down to the middle floor. Then we went out onto the decking and Michael ran downstairs to get my shoes for me, which was very kind..
And then we left from the garden.

Ellie is simply amazing! She gives a personalised but professional service and is the best Estate Agent I’ve ever had the pleasure of meeting. Thank you for your hard work Ellie to get us on the market

The house we bought was via Chancellors and the service we have had from Ellie has been absolutely brilliant. When the chain fell apart below us, Ellie seamlessly kept what was possible together, and gave us some really great advice on what to do. Thank you so much to Ellie for all your help so far.

Though we did just one viewing with Michael, he was incredibly kind, helpful, punctual, and immensely patient as we were late for the appointment due to unforeseen circumstances.
He came across as being friendly, knowledgeable and professional! So grateful we got to work with him even though no purchase was made.

Fraser has been very helpful with my search and is very knowledgeable. Every viewing has been very fun an informative and I like how attentive he is to our needs and requests.

Tyler was really amazing, helped us with the issues we were having, managed to get hold of the landlord quickly and get things sorted. Very friendly and a pleasure to work with. Thank you Tyler!!!!!

Excelent work,amazing customer service

What a great experience I got from Chancellors in Basingstoke. I would recommend them to everyone. Thomas who is the manager was very welcoming from the moment I met him, he came to my property and spent a bit of time looking around and asking questions about the property so that he can feed back to potential buyers. I decided to use Chancellors because of the first impression of him. He asked me to pop in the office to meet the team. I met Fraser on a few occasions when he showed people around my property and when I went to the office, very very pleasant young man, always had a smile on his face and was very polite at all times. I met Nyah at the office and she came around on a couple of occasion to show people around. Again she was very pleasant, polite and always had a smile on her face. All 3 are a total credit to the company. So thank you to all 3 of you for everything you done because between the 3 of you you sold me house very quickly.

Nyah was so patient with our endless questions about the property we wanted to put an offer in on, and our attempts to get information from her about other bids (which she professionally and persistently resisted). Even when she was off sick she ensured our queries went in to a colleague so that there were no delays. At both viewings she was honest and knowledgeable without being pushy. Hopefully this great service continues as we progress the purchase!

The communication was prompt and the sales agent was friendly and professional.

Nyah is professional, a great communicator and confident. Her experience and knowledge is extremely helpful as a client. I'm happy to be working with Nyah and the team to get the expected result and I trust we will get there.

Very friendly, helpful and accommodating estate agent (Nyah)

Good mannerism and great communication

Very helpful and informative.

Thomas Cowdrey has proved very personal and friendly service from the outset. Kept fully up to date as matters are progressing. Clear marketing suggestions and very realistic expectations set.