Chancellors - Central Admin Team Avis 

Zoe was patient and professional , thanks

Shannon Townley-Taylor MARLA in Chancellors was great as she provided a quick response and action to help us to fix the issue. She was responsible and helpful.

Great customer service. Assistance was always on offer. Called at the times planned. Clear communication. Very helpful

Always quick to address any matter in a professional manner with a personal touch. Have dealt mainly with Amy Farquhar and Sami Harrison recently and highly recommend.

I found very quick responsive information when needed with any questions & advice needed .

Alia Akelah is so efficient. I sent her an email requesting her to do few things for me, she responded me at once without any delay. Thanks for your help Alia!

I am thoroughly disappointing about the service received from chancellors. I am a landlord since 2021. I never recommend any landlord to hand their property to manage by chancellors. Due to high mortgage rates I explained Chancellors I want my property back and I will rent it privately. They did not care the lost I am having. They want to charge as much as money from me. Current tenant they found for me declined the notice given. Their support on this matter was very bad. I was asked to negotiate with the tenant as they can do nothing. Many times when I try to contact to discuss this situation, no one answer the phone. Took 3-4 days to reply emails. I disclose everything I spoke with my tenant. I am not an experienced landlord. If you are very new landlord, need to be extra careful with Chancellors. They trick you smartly to take as much as money from you. They are now try to increase my charges by 2% by saying I dis-instruct them. The only thing I know is their customer service is very pleasant until they get our property to manage, but if you need support they do not care, only focus is extra charging. The worst letting agent in London.

Rebecca went out of her way to assist me when other staff were not available. She liaised with other departments to ensure my problems were fixed that day enabling my property to be listed. Without the dedication she shows to her work I wouldn’t have got the various problems sorted out quickly and efficiently. Rebecca is a credit to the company.

Chancellors lettings team oxford central are a fantastic team I want to give a special shout out to Adam & Katie for their sterling efforts on behalf of their clients, and also a special mention for Jenny in admin who is an absolute star and a most helpful lady, thank you Chancellors,

Lauren was very helpful in sorting outstanding rent on one of our properties.

Efficient, clear and good people skills

Olga was really helpful completing the terms of business form and went through each section patiently
With me

Well done Olga and Chancellors 😊

My Experience was A*

Cameron Vye
was extremely helpful and understanding to my situation.

She took time and patience to listen and responded in a kind professional manner

I had a list of questions and answers that needed to be addressed and she handled the query step by step.

Thank you Cameron Vye

Very helpful and timely responses to all my emails and sending me all the information I required straight away.

Rebecca from Chancellor’s Admin Team was polite, timely and efficient in dealing with the letting of our property.

Ellie dealt with my issue quickly, efficiently and was empathetic.

I was so pleased with the service I received from Abbi Taphouse. I was impressed with her approach.

Jake Tippett was quick and efficient at dealing with any issues on my property and the gas certificate was promptly booked and delivered. I am very happy with the level of professionalism.