Chancellors - Hereford Avis 

When we decided to put our property on the market , Tim, and Lillie at the Hereford branch fully understood our needs, and expectations. The marketing was very professional, and we sold our property within the first week. The approach by the team at the Hereford branch, in a difficult property market was always professional, and we would not hesitate to recommend them, and use them again.

Very knowledgeable and very approachable

Overall very professional in all manors

Chloe was knowledgable, friendly & helpful in showing me around the property.

Very friendly and polite , answered every question best to his knowledge

Fantastic team, every single one of them so helpful, professional and joyful. Dealt with Chloe, Ruby, Lilly, Greg and Tim. Will definitely use your services again.

Rented a house through them, Hereford branch, would avoid at all costs. Slow communication, rude, never helpful when we had any issues, no one seems to care or take any ownership. I would strongly advise against using them if you can!

Maria was amazing and always on hand with any queries I had and advice along the way, her knowledge and expertise shines through! She had a common sense and can do attitude that is rare and much appreciated when selling/buying a property! I would absolutely recommend her to anyone to deal with their property sale/purchase 😁

Horrific customer service.
Don’t respond to emails.
Huge turnover of staff meaning no continuity of care / knowledge of your account.
Lies, delays, extortionate charges you’re unable to break contract (even when they only signed you up for a 3 month free trial).
No complaints process!!
Absolutely infuriating.
STAY CLEAR!
Nov 2023

Myself and partner had a viewing with Lilli and were very impressed by her friendly and professional manner. You could tell that she had done her research on the house and was able to answer all the questions we had. I would even say that compared to other viewings we’ve had, with other estate agents, Lilli went the extra mile by giving us ideas on what could be done with the house whilst helping us visualise what potential it has. Unfortunately with the work that needs doing and the guide price making it out of our budget we wouldn’t be making an offer, no discredit to Lilli.

I have viewed many properties over the last few months with various estate agents. I would just like to say how impressed my family and I were with Lilli Gallagher, she really stood out and went above and beyond. We feel she was exceptional. Thank you

When Chancellors were appointed as our local Agency for the online auction of our property I wasn't sure what to expect as our prior experience with several Hereford Estate Agents has left something to be desired.
Ruby, however, is a superb ambassador for the Chancellors Team! Her immediate understanding of the potential our property has, and her enthusiasm & positive, efficient approach are equally impressive.
We are looking forward to working with you all.

Chancellors were great - always in touch, making sure we knew what was happening every step of the way.

Everything was fast - when we wanted a viewing they called us straight away to set something up.

Lilli was our main point of contact, and she was great - very helpful, professional and attentive.

Highly recommend! :)

I am very grateful and very pleased With this service of custumor. They are very polite and helpful.
Indeed I will definitely recommend anyone going
through selling and buying to seek the customer advice agent because they are very professional.

Lyndsey Collier was the perfect person to handle a really tricky situation, an urgent move with a very stressed customer (me). Lyndsey went above and beyond what I'd hoped for, always cheerful, supportive, and always honest with me. Lyndsey found me the perfect house and im now moving in, while all the other estate agents I had contacted are only just getting back to me about my initial SOS queries. I can't thank her enough, a five star review is fully deserved and I would recommend her to anyone who wants an estate agent that cares about their clients.

Lilli was a very professional and helpful agent. She answered all our queries promptly and was extremely friendly and patient with my elderly parents. She was well prepared at the property viewing.

Dealing with Maddie has been a pleasure. Shes very professional and knowledgable and kept us informed with everything throughout. Would happily work with again and would recommend to anyone.

I found her correspondence helpful and supportive throughout the letting process.
She has answered my questions and has made this move as smooth as possible. Thank you.

Very happy experience Maddy was very knowledgeable new all the property details answered all of our questions and got back to us with a couple of questions we had within 24 hours. Mandy had a smile on her face at all times best viewing we had so far.