Chancellors - Lightwater Avis 

261
TrustScore 4.5 sur 5

4,5

76 Guildford Road, GU18 5ST Lightwater, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Chancellors estate agents are so much more professional compared to the other ones I’ve dealt with recently. They make it easy for you, especially as a first time buyer. They are polite, friendly and... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Kashan was very helpful always giving us time and keeping us informed of new properties to view. During any viewings his input was greatly appreciated. Even though we did not purchase through Chanc... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

So far the experience has been great, buying a house was always going to be a stressful experience. Luckily we had Ned from the Lightwater office show us the property. Ned explained the house and had... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Michelle was very responsive and helpful in the buying process. Also went out of her way to provide a viewing when another member of the team had not booked it correctly in the system. A bit too pushy... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence immobilière

Écrit par l'entreprise

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Écrit par l'entreprise

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Coordonnées de contact

  • 76 Guildford Road, GU18 5ST, Lightwater, Royaume-Uni

  • 01276 473205

4,5

Excellent

TrustScore 4.5 sur 5

261 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,5

Tous les avis

(261)

1 577 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Lovely

Hollie and Georgina have been amazing. Very trust worthy and honest. Very friendly and have been amazing at keeping to the current government guide lines. Highly recommend!

20 janvier 2021
Noté 5 sur 5 étoiles

Very personal service

Matt at Chancellors Lightwater has been very helpful in guiding us through what is quite an unusual and complicated sale, always providing us with timely and helpful advice.

18 janvier 2021
Noté 4 sur 5 étoiles

Sale Of decd mums property

My Mother sadly passed away & i selling her house, I got in contact with Chancellors Lightwater and from the first point of contact I have been treated by all the staff with a professional manner at the same time with sympathy with the situation I find myself in.
Throughout the process things have been explained to me in a clear & precise manner making things easier for me.
I would highly recommend chancellors to anyone who is thinking of selling theirn property

23 décembre 2020
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Réponse de Chancellors - Lightwater

Hi Mrs Wallis, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Noté 3 sur 5 étoiles

They did the job

The staffs were friendly when showing around the properties.
Sometimes not responsive to phone calls but will come back to me when they are available. I also got follow up phone call after purchase of the property.

18 décembre 2020
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Réponse de Chancellors - Lightwater

Hi Christine, thank you for this great review. We will pass on your feedback about the phone calls to the relevant teams. Many thanks.

Noté 5 sur 5 étoiles

Good processes

Good processes. Open and honest feedback to my questions. Have a sense of urgency from both seller and buyer aspects. Appear proactive and have a defined set staff in different roles along the marketing, selling and completion pathway who have all interacted proactively as well as reactively.
Not over the line yet but am >50% confident we will do and at a price acceptable to all sides.

17 décembre 2020
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Réponse de Chancellors - Lightwater

Thank you Mr Bruce for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Noté 4 sur 5 étoiles

Great customer service

We found the staff at Chancellors, Lightwater, friendly, professional and courteous.
From the off they saw our house as we see it, our home.
They all came round individually to have a look at our property so they knew what they were selling and asked questions on what we have done to it so they could explain this to potential buyers.
We were always kept informed of up and coming viewings and guided on what we needed to do next to sell our house.
The only thing we did not like was the feedback generated through their automated mobile viewings app as we thought this did not truly reflect what the potential buyers had said about our home.

17 décembre 2020
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Réponse de Chancellors - Lightwater

Hi Jason, we are thrilled that you had an excellent experience with us, thank you for leaving us a 4-star review. We will make sure to pass your thanks on to the relevant teams.

Noté 5 sur 5 étoiles

Outstanding support from a lovely team!

We had been looking for our perfect home and had been to view a few with Sarah from Chancellors (Lightwater). Sarah was incredibly accommodating to our needs and listened to the things that were important to us and was patient and thoughtful whilst we looked around several properties. She was very flexible and helpful and we have really appreciated her support, particularly with viewing times and her commitment to helping us. Sarah showed us a home that we absolutely loved, and we are in the process of purchasing now. Sarah has been very quick to respond to emails and help us over the phone too. The team at Chancellors have made the stressful process of buying a property, incredibly easy and straightforward. We are very grateful to Sarah and the team, many thanks!

30 novembre 2020
Noté 5 sur 5 étoiles

Georgie's flexibility meant she went…

Georgie's flexibility meant she went above and beyond to help us find a property. She was extremely kind and helpful, which is just what you need when finding a property, not least in a global pandemic. Credit to Georgie's work, we highly recommend.

25 novembre 2020
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Réponse de Chancellors - Lightwater

Hi Mr and Mrs A, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Noté 5 sur 5 étoiles

Georgina Turner a real asset and great communicator

Georgina proved to be a real asset during the stressful period associated with the purchase of our house. She was always positive and willing to answer any questions we had of which we had many as the purchase went through during the pandemic.
It took us many months to find the right property for our downsize move and during this period we must have met every representative from most of the agents in a large area and I have to say there were only 3 agents who impressed me with their proactiveness and salesmanship and Georgina was definitely one of them.
She followed up and communicated well and we couldn't have asked for more.

24 novembre 2020
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Réponse de Chancellors - Lightwater

Hi Italo, we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.

Noté 5 sur 5 étoiles

Found the team professional and extremely helpful at all times, whether buying or selling.

Found the team helpful, always available and very honest with their feedback when selling our home. Also found the team equally helpful when I was viewing properties. Always got a returned phone call the same day. All formal matters confirmed in writing on the same day. Really just can't recommend the team enough. Estate agents get a bad rap, but I found the whole team in Lightwater to be reactive, quick and extremely professional. I would def' use them again and would also recommend them. Particularly impressed by Holly in the Sale and her regular feedback and Sarah Turner in her assistance finding the perfect home for me.

19 novembre 2020
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Réponse de Chancellors - Lightwater

Hi Ms House, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Noté 5 sur 5 étoiles

Property Sale

All staff at Chancellors have been professional, helpful and polite. They gave good advise, with regards pricing and marketing of our home. Working hard during the difficult Covid times to make the viewings & sale of our house as easy as possible.

19 novembre 2020
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Réponse de Chancellors - Lightwater

Hello Mr and Mrs Way, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.

Noté 4 sur 5 étoiles

The team contacted me in mid July…

The team contacted me in mid July asking if I had thought about selling as I had been on their books before. The listing went live early August and I had a buyer offering within ten days. The legal elements took a while probably because of COVID and the related delays but we have now just exchanged for completion in early Dec.

10 novembre 2020
Noté 4 sur 5 étoiles

Chancellors - Lightwater Office

The Chancellors - Lightwater Sales Team provided an excellent service in arranging viewings of our property and diligently followed up each viewing with honest feedback from each potential purchaser. This feedback determined the final agreed selling price. The weekly update of expressions of interest generated on various websites and direct enquiries with Chancellors also provided a useful indication of the number of parties showing an interest in purchasing our property. The network of Chancellors Offices in the south enabled viewings to be arranged with parties outside the immediate area.

23 octobre 2020
Noté 5 sur 5 étoiles

A perfect choice

We initially approached Chancellors as they had a couple of properties on the books that we wanted to view. Straight away, Georgie could sense what we were looking for and recommended a particular property that initially we were sceptical of but as it turns out - it’s the one we now live in, she’d got it bang on and we couldn’t be happier with our purchase.

Georgie stayed in touch throughout the process and made sure that any queries were quickly answered, supporting us all the way through to completion. I would highly recommend Georgie and her friendly team in Lightwater.

22 octobre 2020

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