Chancellors - Stanmore Avis 

I recently had the pleasure of working with Simran and I cannot speak highly enough of the exceptional service I received. From the initial inquiry to post-viewing follow-ups, Simran consistently demonstrated remarkable professionalism, integrity, and a genuinely friendly attitude. Before the viewing, she provided detailed information about the property and promptly answered all my questions, ensuring I was well-prepared. During the viewing, her knowledge and enthusiasm were evident, making the experience both enjoyable and informative.

Even after the viewing, Simran continued to provide outstanding support, offering additional information and assistance with next steps. Her dedication to ensuring a smooth and positive experience was clear, showing they truly cared about finding the right fit for me.

Very efficient service from the Chancellors' team especially Summer Allen MARLA

Very efficient and helpful staff. Personal and friendly service. Yasser and Kiri kept in regular contact with me to let me know how things were progressing. They also put me at ease and nothing was too much trouble. I would recommend them to anyone I know who is thinking about moving house.

Great service and great staff! I can’t recommend them highly enough

Callum was so professional and super accommodating. An absolute pleasure to work with.

As it was the first time moving out of my family house, I was initially overwhelmed by the process, but Callum made everything seamless and stress-free. He was incredibly supportive, knowledgeable, and patient, guiding my partner and me through every step. His dedication and attention to detail ensured we found the perfect property. I highly recommend Callum. Thank you, Callum, for making our experience so positive!

Great experience in getting to know Stanmore area with Callum. He listened to his client’s needs and was proactive with recommendations and his honest opinions.

Very helpful at all stages of the letting process. Staff went out of their way to assist.

After switching from and then using an independent agent for my properties I have moved back to the more established Chancellors and haven’t been disappointed. The team are efficient, streamlined and every resource has been given to me as a client. Special mention to Jasmine Hardie who has recently been most efficient with her help on one of my properties. Thankyou Jasmine and thankyou team.

Been with Chancellors for over 5 years now. Once again been impressed, this occasion dealt with agent called Callum at Stanmore branch.

Callum is a superstar of an agent. He really went above and beyond for us as clients. Great service!

Callum was very professional in his approach to sourcing the property taking into consideration our requirements/specifications. He was very patient with the negotiation both on our side and with the landlord - giving real time updates and proffering alternatives to sticky situations. Positive outcomes achieved can be attributed to his input.

I had the pleasure to deal with Mr Callum Shellard he is such a nice and friendly person. any problems I have had have been sorted quickly and to a high standard.By far the best agent,always there for you.

Having not moved for 23 years, we came into the home buying process fairly green & fresh faced. We had initial concerns as you do hear horror stories about estate agents sometimes. We needn’t have worried. Tariq was professional throughout the process and allayed all our fears. He was incredibly patient and understanding. He took the time to explain every detail and was available whenever we needed him. He found us the perfect home within our budget and went over & beyond to provide guidance. Highly recommended!

Mark and his team were a pleasure to deal with throughout this sale.

Mark was professional throughout…this was an easy and smooth process and I’d like to thank them all for their hard work and commitment throughout.

The agent is knowledgeable of the property and explanation is clear.😊

The worst agent we have used. After purchasing their silver service we heard nothing whatsoever from them after introduction. Our tenant left after 13 months without the contract being extended so we had to collect rent for the final month, arrange checkout, etc. We then received a bill for the 13th month. I asked what service they were billing for and they could not articulate an answer but referred it to a debt collection service. They also sold us a very expensive Deposit Replacement Scheme for 650gbp. When I submitted the required paperwork and attempted to claim they kept stalling with utterly nonsensical answers, eventually telling me the deadline for a claim had passed. We will be referring the matter to the FOS. Chancellors have since been blacklisted on all of our properties and I would urge caution on behalf of landlords and investors. Please feel free to contact me if you have experienced similar in respect of misselling as if it is commonplace there are grounds for a class action.

Edit: I can see the response and email provided. That email has been already been copied in on all correspondence and I've heard nothing from any of the directors.

I just want to say a big thank you to Taylor Rosen, lettings negotiator, Stanmore branch.
He was professional in every manner, timeous, courteous and patient with all my questions. He always had open communication with me and kept me updated throughout the process. His friendly disposition and gentle nature made me feel so comfortable and contained. Thank you !

Daniel made the purchase of my investment property as painless as can be. Whilst there were hurdles in the way, Daniel did a fantastic job of getting everything resolved and allowed me to exchange in a timely manner. I highly rate Daniel on his positive attitude, proactive behaviour and his general approach to getting a deal done.