Chancellors - Summertown Avis 

Once again this year the intensity and attention to detail by the team at Chancellors has been unprecedented.

Led by Adam and Katie they once again quickly found the correct “fit” for my rental flat.

This is why I and other family members have had a relationship with this Estate Agency for over 20 years.

Our experience with Katie Palmer at Chancellors Summertown has been great. We're based overseas and needed to find a rental in Oxford for later this year. Katie's been happy to show my parents around a property on our behalf and deal with them as needed when we weren't available. Everything seems to be progressing well with the rental application and we hope to be signing the tenancy agreement soon. Thanks Katie!

Katie has been very professional, friendly and accessible throughout the whole process. It’s been a long time we’ve not searched for a place to move and she’s been very kind, informative and giving us space to take in/process info without pushing or rushing our decision. We can only recommend her and Chancellors to deal with if you need the right support.

The letting negotiator was very helpful.

I'm very thankful to Katie for her professionalism, good and successful viewing. Most likely they always respond to you and try to help. We have a dog and most agencies don't spend time on us, just tell us it's a big problem to find a place with the dog. Thank you Chancellors you're different. Katie you are doing your best. Gratefully we'll soon have our own house.

Communication is very efficient!
The officer is very helpful.

Prompt and efficient.
I am happy. Hope you are when dealing with them.
Thanks Katie.

very friendly, but at the same time so professional.

Great communication and very helpful with the contract signing process

Very direct communication, friendly service, always here to help. Would recommend.

Katie was super professional!! very helpful

Email and phone accessibility was good; Katie was very responsive and helpful. Extra bureaucracy of liaising with a central Chancellors office (handed over to a 'progression team') however added an unnecessary layer of confusion — the local office (my contact with Katie and Adam) was more than capable and met all needs well. Contract return could be more expeditious, but this could be an issue with the provider (Signable) contracted by Chancellors; no fault to the agents themselves.

Katie was extraordinarily helpful and thoughtful throughout the rental application process and is the reason I was able to secure the flat I really wanted. She was very responsive and attentive to the multitude of details that had to be taken care of in connection with the application process. Her effort was all the more impressive given that the entire transaction was conducted long distance, from the states. I especially appreciate her follow up after my initial inquiry, when the apartment seemed to be rented. She called back a few weeks later to let me know it had come back on the market. I was delighted she took note of my interest in the place and was an expert guide throughout the process, coordinating matters between myself, the landlord, and lettings company that verified the application elements. She has a keen eye for detail and didn't let any aspect of the deal slip, ensuring that the deal happened. I recommend her highly as a lettings agent, 5 stars without a doubt!

In my experience, Katie Palmer is a highly professional, helpful and responsive employee. Her proactive and kind nature were always very much appreciated

Fast, accurate and professional service

We were looking for a flat/house in Oxford and have contacted Chancellors after seeing an ad on Rightmove. After that, everything was quick, smooth and exactly as promised: in a 3 days we visited the house, in a week contract was signed, and in 10 days we've received a keys. In general I am very satisfied with the speed and ease of the whole process.

Katie is super responsive and helpful. We're unfamiliar with the rental process in the UK and Katie patiently replied to our questions.

We worked with Katie who was incredibly helpful and communicative through the viewing and application process, including liaising with the landlord on our behalf as applicants and helping us to secure the property we were interested in. She continued to be available once our offer was accepted by the landlord and handed off to the office's lettings progression team, which was much appreciated. Very positive experience overall and would be happy to work with Katie again.

Katie Palmer has been fantastic in helping us find a flat. She was incredibly efficient and caring. Katie went out of her way to answer all of our questions and always be on hand to help. She really listened to what we needed and we are incredibly grateful to her. We recommend her very highly!