Chancellors - Swindon Avis 

MY RENTING EXPERIENCE WITH CHANCELLORS:
I was particularly impressed by the step by step approach to complete the renting process.
The regular folloe-up by everyone involved was really helpful.

Persistence to fix a problem. That’s how Support should look like.
Thank you!

Chancellors are simply inept at managing properties. Staff are incapable of maintaining a property left with them and have cost us thousands as a result of their negligence. They are a tenant's dream, but landlords, please avoid.

Friendly, great communication. Quick to respond to queries and very helpful

Thomas was punctual, answered my questions about the property, and followed up the next day so it was a positive viewing experience. The office staff booked me in promptly.

Busy viewing i applied for renting the property although outside was a mess in garden but promises of landlord sorting it the rent was 1300 pm I failed to get any response on my application even from calls and emails requesting update. After a few days it was advertised at 1400pm still no response from Matthew poor service lack of communication. Waste of my time also

Michal was very friendly and professional and able to answer all of our questions during our viewing.

We had a great experience with Chancellors, and a big part of that was thanks to Thomas. From the start, he was professional, patient, and always available to answer our questions—no matter how small. He guided us through the entire process and made what could have been stressful feel straightforward and manageable.

Thomas’s clear communication and genuine commitment to helping us made a real difference. It felt like he truly cared about getting the best outcome for us, and that personal touch didn’t go unnoticed.

Wasn’t sure what to expect, but really glad I went with them. Quick offer, clear communication, and they actually delivered on what they promised. Made a stressful process much easier.

Very quick to arrange a viewing, very friendly and understanding. Would highly recommend.

The booking for viewing was swift; prompt and timely communication by staff; Application forms sent ahead of viewing to facilitate the letting process; Agent assigned to assist viewing was on time and very professional.

Amazing agent Matthew

After private renting with a few different estate agents over the years, Chancellors is the best by far. They are proffesional, friendly and efficient. Their responses are speedy and they handle delicate situations with empathy and understanding. Megan was a star showing us around the properties we viewed and helping us find our new home.
Thank you all for your kindness and professionalism. I would recommend to anybody and will exclusive use Chancellors to rent or buy properties in the future.

Matthew was obviously knowledgeable about the house and area we viewed. Friendly approach , made us feel comfortable and unrushed - and was able to give information about the house and letting process.

The Letting Manager demonstrates great professionalism and diligence. He is very quick to respond to my calls, and indeed normally provides with new or helpful information. Highly recommend.

I really appreciate Nevaeh and Matthew for being supportive wherever needed. Thanks Guys

I just wanted to share that I met with Matthew yesterday for a viewing and he was absolutely brilliant with us. We’re really looking forward to continuing to work with him in our search.

I had a viewing today one of the flats we are interested to rent out and Matthew was really helpful in the process to find the flat that suits us, had a great experience. Highly recommend Matthew and Chancellors

Michael Hughes was our sale manager and did an excellent job of marketing our property. Had an asking price offer within 2 weeks. He provided a friendly and efficient service.

I am a former tenant of a property with chancellors. I had spoken with Matthew who gave me a quick initial response which I appreciated and said property management would be in touch. I have since called twice and emailed a few times and it’s nearly been 2 weeks now without a response. It’s not a huge issue I am trying to help them in collecting something from the garden of the property, seemingly since it’s a small issue my request has been pushed aside.

I will go to the property at some point this week in hope that it’s now newly tenanted and I can gather these things from the new tenant. I didn’t want to leave a review but it seems it’s gotten to this stage.