ChatWithTechSupport Avis 

551
•
TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Rei was patient guided me through a fiddly process I would not have been able to do on my own as I have not navigated OneDrive before. He knew what he was talking about and gave clear instructions, wi... Voir plus

Noté 5 sur 5 étoiles

So far so good. My problem with my iPad not communicating with my printer seems to have been solved. Im hoping that it is not an intermittent problem .. the worst .. but I am confident that I can g... Voir plus

Noté 1 sur 5 étoiles

This company are robbing baskets, i used the £1 refundable help(a joke as they wanted another £22) so i declined. Low and behold 2 days later a £35 charge was debited from my account, I did not sign... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was explained in messages how to reconect my sky box, nothing was to much trouble, as i am not tec savvy i had to ask some silly questions, all answered lovely.

4,3

Excellent

TrustScore 4.5 sur 5

551 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(551)

523 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Don't use them, they will rob your money

If I could give them No stars I would have.
I feel these people are scammers.
Initially they offer an online consultation online at a £1 fee, which is acceptable. They asked if we wanted a phone consultation at a charge of well over £20. We declined this saying we were happy to do it online.
What they did not tell us is that we subscribed to their site and we were stunned to see a monthly payment of £35 being taken out of our account twice.
I did not sign anything , I wasn't told about this and I feel misled by these so called tech experts. Everything they suggested, I had already tried. They stated I would only have to pay if the help was successful. The "tech expert" was NOT successful, the issue was NOT resolved but they still charged us. And then the surprise of the monthly 35 pounds being deducted unknowingly.
Steer clear of these hustlers.
We stopped the subscription through our credit card company and I hope these scammers will be investigated.
Tech experts? No! Money grabbers is what they are.

16 juillet 2026
Avis spontané
Logo de ChatWithTechSupport

Réponse de ChatWithTechSupport

Hello Ron,

I'm sorry the tech expert wasn't able to resolve your issue and you were left having already tried everything that was suggested. That's a frustrating way to spend a support session, and I appreciate you taking the time to share what happened.

So I can look into the charges you mentioned and sort out the right resolution, please send the email or phone number used at sign-up through Trustpilot's private information request, and I'll review the account and cancel the subscription so nothing further comes out.

I'd also be glad to connect you with another Technician for a second opinion, at no cost, if that would help.

Thank you for the chance to make this right.

Best regards,

Julie, ChatWithTechSupport Customer Care

support@chatwithtechsupport.co.uk
UK phone 0800 249 4570
Ireland phone 1800 901 775
www.chatwithtechsupport.co.uk/help

Ask a question and get an answer to your question from a verified Expert on JustAnswer, the leading Expert question and answer website. Ask an Expert now!

Noté 1 sur 5 étoiles

Scammed me for £40.00 on my bank…

Chat Tech Support or Just Answer same company when checked out.
Scammed me for £40.00 on my bank statement when said it would be £1.00.
I had already closed off company that was already scamming me Chat Tech Support just give me same information that AI d already given me for free.

Wont my money back...

1 septembre 2026
Avis spontané
Logo de ChatWithTechSupport

Réponse de ChatWithTechSupport

Good afternoon Mr. Canovan, I'm sorry the tech support guidance came back with the same information you'd already found for free before reaching out. Paying for an answer you already had is a genuinely disappointing outcome.

I've located your account and processed the £40 refund, and your membership is cancelled so nothing further will be billed. The refund will reach your bank in 3 to 5 business days.

If the technical issue is still unresolved, I'd be glad to arrange for another Technician to contact you directly for a second opinion, at no cost and without resuming your membership.

Thank you for the chance to put this right, and I hope you get that issue sorted quickly.


Best regards,

Julie, ChatWithTechSupport Customer Care

support@chatwithtechsupport.co.uk
UK phone 0800 249 4570
Ireland phone 1800 901 775
www.chatwithtechsupport.co.uk/help

Ask a question and get an answer to your question from a verified Expert on chatwithtechsupport.co.uk, the leading Expert question and answer website. Ask an Expert now!

Noté 5 sur 5 étoiles

Great service.

I connected to Hanish who was very patient with someone who is completely useless with anything techno. He helped me through easy steps to a solution to my problem, I can't recommend him enough.

1 septembre 2026
Noté 5 sur 5 étoiles

Brilliant

Brilliant. Had trouble getting text messages and the Lady went through everything with me and after lot's of failing's,not on her part may i add...just thing's i was doing weren't changing thing's. She thought she knew where the problem was and after going through a few thing's...she was correct. Phone working fine now. Would deffo recommend this site should any problem's on your mobile phone occur,spot on. 10/10 Service.

30 août 2026
Noté 5 sur 5 étoiles

I found this refreshingly satisfying…

I found this refreshingly satisfying because I have spent hours attempting to speak with Royal Mail customer services with very little possitivity.
Thank you kindly for your help you have been eceptional.
Thank you Tim

29 août 2026
Noté 5 sur 5 étoiles

Suspicious message…

Having received a suspicious message supposedly from Microsoft, I was directed to Andy who put my mind at rest after checking details of my interaction with the messenger. It was a scam and I'm very grateful for Andy's help.

27 août 2026
Noté 5 sur 5 étoiles

Excellent Service received

Excellent service received with such patience and willing to go beyond to support. Thank you so much for your help which gave me some sanity dealing with such difficult sistuation.

26 août 2026
Noté 5 sur 5 étoiles

Best support team

I cannot praise S M too highly as he was very patient, helpful and understanding, an excellent person. It was a very long conversation with all of them and everyone was superb

26 août 2026
Noté 4 sur 5 étoiles

helped recover one of my accounts but…

helped recover one of my accounts but suddenly ended chat..

25 août 2026
Logo de ChatWithTechSupport

Réponse de ChatWithTechSupport

Hello,

Thank you for reaching out.

I understand how important it is to have your account recovery completed without interruption. I’m glad we were able to help recover one of your accounts, and I understand your concern about the chat ending unexpectedly.

If you still need assistance or have any remaining concerns, please call us directly at the number listed in my signature, and we’ll be happy to assist you further.

Best,
Hazel, JustAnswer Customer Care
help@justanswer.co.uk
0808 168 0054 -
http://www.justanswer.co.uk/help/

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