My order hasn't arrived, I've been waiting for a very long time. Instead of my pistol, I received some cheap plastic pistol that I don't need for anything. It was supposed to be a full-size metal Maus... Voir plus
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Item not receieved. I sent 2 emails (no response). I then received an email which didnt acknowledge my emails, asking if I received my parcel okay. I replied informing them no, asked how we procee... Voir plus
Received the BB gun yesterday & is perfect for the task needed. Many changes from last time I owned any of these items, but understandable with over zealous agents of the state & miscreants within so... Voir plus
We had an issue with a broken BB gun. It broke within a few uses. Both myself and husband contacted them with no response. When they did finally respond, they didn't do anything even though this was... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
UK based online retailer of airsoft goods
Coordonnées de contact
Royaume-Uni
- www.cheapbbguns.co.uk
2,1
Bas
600 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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They do not reply to any emails
They do not reply to any emails. The gun I bought for £59 broke after my son used it for about 10 minutes. I've sent them about 5 emails over the last 20 weeks and st no reply
22 juillet 2023
Improve by having good customer service…
Improve by having good customer service for let alone the shody delivery
21 juillet 2023
Fast delivery pleased with my purchase
11 juillet 2023
No help
Didn’t get what was shown in the picture, sent email to ask and got no response
5 juillet 2023
There were problems with my order being…
There were problems with my order being delivered but the sales team were brilliant in sorting it out thank you 😊
23 juin 2023
Took 2 weeks to be sent the bb gun
Took 2 weeks to be sent the bb gun, then it's developed a fault after not much use, and it's now been a month and they still haven't resolved the issue with little to communication, awful customer service
22 juin 2023
Does answer communications email…
Does answer communications email multiple times sent goods back for agreed refund. Not refunded dont not use this seller.
20 juin 2023
The worst customer service i ever…
The worst customer service i ever experinced. I have also been overcharged for this product and no refund offered. I had to go to paypal to resolve the non delivery and have to give them 2 weeks to refund my cost overcharged. I will go back to paypal this coming Monday.
14 juin 2023
Nothing arrived
24 avril 2023
Never received my gun
Never received my gun, they will not reply to my email, reporting to trading standards and and bank to get my money returned, any good reviews will be fake, o have spoken to 20 people this weekend alone that have been scammed by these, absolutely disgraceful, they are thieves
4 juin 2023
Avis spontané
Item never arrived had to contact them…
Item never arrived had to contact them to be told it’s out of stock could have an alternative but more exspensive, so I’ve asked for a refund and still nothing 6 weeks later poor service
12 avril 2023
Easy site to navigate easy to find what…
Easy site to navigate easy to find what you're looking for, does what it says it does " cheap bb guns '
16 mai 2023
Avis spontané
Easy to use site excellent customer…
Easy to use site excellent customer service and quick dispatch time
11 mai 2023
Avis spontané
The guns are not metal
28 mars 2023
No real instructions on how to power…
No real instructions on how to power the gun! I understand that you can’t sell the fuel… but it would have been nice to start to use it straight away.
17 mars 2023
Very good quality products
Very good quality products. Shipping was a little slow but other than that I'm very happy
10 mars 2023
Super informative website
Super informative website, all the regulations are right by the products so I feel very confident in what I bought, and I'm impressed with the price!
13 avril 2023
Avis spontané
Slow delivery time
Slow delivery time , but once arrived was good, decent quality for the price paid
22 février 2023
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