Cheddars Avis 

The waitress was unprofessional, my family sat a table for four and the tables are so small that we ask to put another table together for more room and waitress said she couldn’t accommodate us on that. Every time we asked our waitress about an item on the menu about the ingredients or if there is a possibility we can take a meat out to place another meat. The only thing she was telling us was making sure we knew how much it cost. We didn’t care about the price. We just wanted what we ordered, but she was more focused on if we could afford the food that we was ordering. Waitress about an item on the menu about the ingredients or if there is a possibility we can take a meat out to place another meat. The only thing she was telling us for making sure we knew how much it cost. We didn’t care about the price. We just wanted what we ordered, but she was more focused on if we could afford the food that we was ordering . we don’t need the price of every single item that we are asking about we just wanted to know if we can add items. Instead of her taking our empty plates away so we could have room on a small table to order dessert, we had to ask another waiter for help with our drinks and other things. My family will not be going back to Cheddars due to the simple reason our waitress was racist. Thinking that Black people can afford the food that we order. We wouldn’t order be there to order food if we can’t pay for it who does that we asked for a certain item on the menu. We’re asking about a certain item on the menu instead of you telling us about the item on the menu that we’re talking about you give us the price we didn’t ask for the price. The price is on the menu but every time we ask if we could add something instead of saying yes or no you given us the price we didn’t ask for the price we asked if we can add to our order on that same dish if we can add them into that dish that’s a yes or no question not a well if we do then we gotta charge you two dollars. If we do we’re gonna add a dollar if we do we’re gonna add $.75 we don’t care about that. We only wanted to add to our Order not the price. The price is already on. The menu is stamped on the menu already. We don’t need you to tell us the price of each dish that we’ve ordered so now for that reason, my family would not be dining at cheddars seating is terrible seated us at a small table where there is no room to put anything. She bring us our dishes,handing it to us like where we sat it on top of the ketchup or on top of the sprites. Or we supposed to hold one dish in one hand while we eat the other dish and not even taking the empty dishes away. For me her racism. She showed us was unnecessary and very unprofessional. Yes I’m tell people about my families experience there. Because if your black that’s not the place to go eat with your family or friends. It’s sad that we had to ask another waiter for help because our waitress was so unprofessional. Dining while Black. Did she tell other customers the price on every single item they asked

This is the first time we’ve had an issue since being here , we went to the Ridge location in Kansas . Our server Aubrey was amazing ! She was around all night making sure we were okay and making sure we had everything we needed ! The kitchen had a rough night tonight , we waited over an hour for our food , and we actually went for me and my son’s birthdays cuz they’re a day apart . We asked if we could have the cookie for our free dessert and our waitress said yes , but came back later and said the kitchen staff weren’t in the greatest moods so they didn’t want to bake the cookie unless we paid for it . So we were bummed out but got the chocolate cake instead . Our food came out , our son’s food was okay . I ordered a steak and some chicken tenders , the steak was super undercooked when I asked for medium . And my boyfriend’s burger was way overcooked when he asked for medium-well . Nothing was wrong with our server , Aubrey did amazing !

-Cheddars at 1300 24th Ave NW, Norman, OK 73069-6481 phone: 405-321-3479
-This restaurant is REALLY DIRTY.
-Bugs are in the place.
-The food use to be really good.
-We miss when the managements use to be good and personable checking on you.
-Every time we give it another chance, we find the place is getting worse.
-the bathroom are filthy.
-I love your Cheddars concept and the great menu and prices you give America. Unfortunately we have to travel to another city to enjoy another Cheddar restaurant.
K. Shami 719-235-2475
3334 west main st #517, Norman, Ok 73072

I’m not sure why everyone dis’s cheddars. Our local Cheddars has decent food at affordable prices. It’s not a high end restaurant folks, so cut them some slack or go to a more expensive place.
I see lots of complaints about the wait times but restaurants are short handed right now.

I've never been to cheddars. We go in and ask for a table next to the window. The receptionist takes us to the back of the bar area, next to the bathroom. I politely say again, "no, can we get a table by the window?" And, by the way, they had plenty of open tables by the windows. She says they have bigger tables in the restaurant section. Well, okay. Not sure what that has to do with it but...lead on. We go to the restaurant side and we get a table away from the window. Apparently, I'm not making myself clear. "No, this is not next to the window."
She responds, "we don't have anyone working that station." Then she turns and walks away.
I'm ready to leave but the woman with me doesn't want to go. She says the food is great.
Errrrrr. Alright. The things I do to satisfy her. We stay and get our food.
The food was okay (kind of average) and the waitress was nice, but I don't understand why a waitress can't service a table by the window. It's an extra 4 steps! This is a failure of management. I won't return.

We placed an order for curbside pickup. We were informed by the app that the order would be ready at 6:56 pm. We arrived at 6:53 and ended up waiting for 25 min. After receiving the order we did a quick check and did not notice we were short 2 side dished until we arrived home. I returned to get the 2 items. And when I had asked why it took so long. I was told the kitchen was backed up with orders. I felt I should have been given some type of compensation for the long wait and having to return to get the items they had forgotten the first time.( if when they took the order they should have changed the pickup time knowing the food would not be ready. I like the food but things like this make it hard to go back or recommend.

I waited over 40 minutes for a burger and left hungry. The waitresses took forever to bring our waters and then ages to return to take our orders.

Everything took too long - even the kids orders which we put in as we sat down. Then she brought me the wrong burger. I told her I couldn't eat bacon and she just claimed she put in the right order.

Then she said how about some extra free honey covered buns - and proceeded to never bring them.

After that I watched everyone else eat for 25 minutes before giving up and cancelling my order.

The booth seats here had hard wooden boards instead of cushions and both my 9 year old and 5 year old cracked the back of their skulls on the headrests to add injury to insult.

As far as dining experiences go - this was a complete bust. Please head elsewhere if you'd like actual food with your meal.

This has happened before, I use the Allen, TX restaurant. You have the same staff answering the phone, and waiting on customers. Today by the time they picked up to take my order, I had already parked the car. Dividing their time is a problem. If you have a separate room taking the calls, from the room waiting on customers, then the order will be taken quickly over the phone, and will be ready by the time I arrive at the restaurant. It is a big problem.

been so hot and I just didn't feel like cooking...decided I betta use a gift card I received for christmas. grilled chicken and pasta with broccoli is excellent. came with a piece of garlic bread and a tasty croissant. went to pick up order and I felt so sorry for the young lady that was delivering orders to cars...it was truly hot outside and her hands were full. She was very polite and courteous through it all. keep up the good work...hard to get good customer service in this day in time and when I do, I let them know it.

Terribly slow!
Horrible service

WE ORDER A TO GO ORDER, BIG MISTAKE THE STEAK HAD NO FLAVOR, THE BREAD WAS HARD AS A ROCK, MY CO-WORK STEAK WAS LIKE NATSY, UNCOOKED AND SHE HAD TO CHEW LIKE FOREVER.
THIS MEAL WAS NOT WORTH 50.00

I’ve been going to Cheddars in Tulsa, since 2014. It used to be great. The last 2 times have been absolutely, terrible. The ribeye steak was overcooked and tasted old. Got credited for the meal. Not sure if I’ll go back.

Rated this one star only because I can’t not choose zero but this visit was extremely disappointing from start to finish.

Our server made us feel rushed the entire meal, as though she wanted us to hurry up and leave instead of enjoying our dinner. She also tried charging my friend for food she never received. My friend had ordered a salad, but it wasn’t brought out until after our entrées arrived, and only because she had to remind the server about it.

At the end of the meal, we ordered two desserts to go. When our check came, only one dessert was listed. When we asked about the second one, the server claimed she never heard us order it. The cheesecake we did receive looked like it had simply been thrown into the container, and the strawberry sauce that normally comes with it was completely missing.

Between the rushed service, forgotten items, attempted incorrect charge, and poorly prepared dessert, this was one of the worst experiences I’ve had at Cheddar’s. It was clear that attention to detail and customer service were lacking throughout our visit. I hope management addresses these issues so future guests receive the level of service they expect.

Went in for Lunch @ 11:30am. Wasn't very busy at all. Hostess sat us down and also took our order. She was friendly but it took forever to get our food. When we got it, my meatloaf was over cooked bad and the cheddar broccoli rice tasted like leftovers over cooked. I doubt I'll choose this place again in the future. Really disappointed

I am writing to formally complain about Restaurant Manager Danielle at the North Ftw Cheaders located off Sage Meadows. I ordered a takeout Dijon Chicken and Rice with Mushrooms, along with two side dishes. Unfortunately, my meal lacked sufficient Dijon Sauce, which contained two chicken breasts. The provided sauce was inadequate; I requested a container of extra sauce to supplement my meal. However, the container was insufficient to cover even one chicken breast. I was quite disappointed by this. Consequently, I called the restaurant the following day to request additional containers of Dijon Mustard Sauce. After driving approximately 10 to 15 minutes to pick up these condiments from the takeout station, a young lady, with her Manager, came out to speak with me regarding my complaint. She inquired why I did not call earlier that evening. I explained that I had ordered the meal last night just before closing. She returned with two small containers of Dijon Mustard Sauce, both nearly half empty. I combined the contents of these containers, but they still failed to adequately cover my entire meal. Considering current gas prices, I found it to be an unnecessary waste of my time to return to the restaurant for this purpose. As a result, I have decided that I will no longer order a Dijon Chicken Meal for takeout. I believe the Manager should have ensured my satisfaction and that my time was well spent in returning to the establishment. Such conduct does not reflect good customer service.

Poor service clean the table is sticky where you sit it took 15 minutes to get drinks. The seats are squishy and soft. If I was you, I never again anybody cheddars, Poor service

I went to Cheddars on N Dalemabry hwy in Tampa, Florida, I paid cash $40.00 and tipped $4 when I picked up the food. When I got home I found out that my boyfriend had paid the order online without me knowing. I called management at the Cheddars location I had went to and the manager was not helpful at all. I won’t be going back, the person that brought out the food kept my money knowing the order had already been paid.

My husband and I went for dinner on sunday evening at the Sherman, TX Cheddars. We saw they had there onion rings back on menu (7.99) which we use to love them, they were below standard and as long as we waited on them they should have been fresh, they were below room temperature, we did eat some of them but was very disappointed. Also, I ordered chicken tenders which were always great, but this again was room temperature or below, french fries had been sitting for some time, just not fresh. My husband ordered chicken fried chicken, again room temperature, burnt on top and very disappointed. Broccoli and rice caserole was below room temperature and our poor waitress was hardly seen but we did receive refills on our drinks which was a plus. FOOD QUALITY HAS GONE DOWN AND IS VERY DISAPPOINTING

Dear Jermaine,

I’m writing to express my disappointment with the customer service I received at Cheddar’s regarding a coupon for a free appetizer.

Before coming in, I called the restaurant and explained that I had the coupon. I was told to go ahead and pay for the appetizer and that I would be reimbursed when I arrived. Based on that assurance, I did exactly that. However, when I got there, I was told, “Sorry, we can’t do that—you can use the coupon on your next visit.”

That is not what I was told on the phone, and it put me in a very frustrating position. Being given one set of instructions and then having them reversed at the restaurant feels misleading and unprofessional. From my perspective, this came across as a bait-and-switch, and it left a very bad impression.

I’m asking that this be made right—either by reimbursing me for the appetizer as promised or honoring the coupon as it should have been in the first place. More importantly, I hope this can be addressed so other customers don’t have the same experience.

I’ve always expected better from Cheddar’s, which is why this was especially disappointing. I look forward to your response.

Sincerely,
LK