Cheekboss Avis 

2 536
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I've been wearing and gifting Cheekboss underwear for a couple of years now and can honestly say I love everything about them, especially the vibrant prints. But the bottom line is comfort and seamles... Voir plus

Noté 1 sur 5 étoiles

Extremely slow customer service. Email was the only way of communication. Their sizes are way off. Material seems like Temu. Ordered my usual fit which was way too big and then I had to pay return shi... Voir plus

Noté 5 sur 5 étoiles

The boy short undies are super comfy and cute. I've never had any issues with their products from leggings to socks and underwear, it's all great quality and meant to be comfortable and affordable ☺️... Voir plus

Noté 5 sur 5 étoiles

I love my cheek boss panties. I’ve spend so much money trying every viral panty I can find and twice now I’ve returned to cheek box because while they can be seen as “expensive” they are super comfy... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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4,0

Tous les avis

(2 536)

152 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Amazing

I love this brand so much, I have one bra and have had SO many pairs of underwear. The only problem I have with them is the seamless “adhesive” does come apart after so many washes, I only have one setting on my washer so it heats up the adhesive but they do last a long time. They are soft and super comfortable

15 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Top notch!

I've been buying from Cheek Boss for a good while now. I love the quality, selection and comfort! All top notch. 💜

1 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

I have sensory issues and I've never…

I have sensory issues and I've never found a pair of underwear that makes me feel so comfortable and at ease. I also love the super fun patterns and colors. They treat their customers with respect, make quick responses and excellent products.

15 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Not a good experience

I signed up for the VIP package where they send you 3 pairs of undies every month for $24.99
They are supposed to send you ones from a list you choose but quite often they sent ones that were way off base and nothing at all what I would wear.
At first the undies felt nice but after washing a couple of times, they werent quite right.
Even though the bras are cute they offer no support at all. One of them that I ordered, the first day I wore it, the top of it kept on slipping down under my beasts which Ive never had happen with a bra in my life.
Id recommend using them for their sign on deal so you can get a bunch of "free" stuff and then immediately canceling your subscription.

27 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Terrible Customer Service – No Help, No Accountability

I had an extremely frustrating experience with CheekBoss and their customer service, and I strongly caution others before purchasing.

I placed what I believed was a one-time order. At no point was it clearly communicated that I was enrolling in a recurring subscription. The website itself was glitching during my purchase, which added to the confusion.

As soon as I realized there may be a subscription attached, I immediately requested cancellation—before the order even shipped. I also explained that I could not access the email account associated with the order, so I was unable to log in and cancel it myself.

Despite this, customer service refused to assist me. Instead, they repeatedly sent generic instructions telling me to log in—completely ignoring the fact that I had already explained that I couldn’t.

Let me be clear: I have the right to request cancellation, especially before an order ships and before a billing cycle renews. They had every opportunity to cancel this on their end and chose not to.

They then allowed the charge to go through and denied my refund, insisting I return the item—something I had already tried to avoid by canceling in advance. To make matters worse, they didn’t even offer a prepaid return label, forcing me to pay out of pocket for a situation they could have prevented entirely.

This experience shows:

* A broken and confusing checkout/subscription process
* A website that does not function properly
* Customer service that refuses to assist with basic account issues
* A cancellation process that feels intentionally difficult

Their responses were scripted, dismissive, and lacked any real effort to resolve the issue.

Very poor customer service. Good customer service means helping the customer with what they need. Instead, I was disregarded—there was no empathy, no assistance, and no ownership of the problem. I would never shop here again.

24 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolutley adore this brand!!!

Absolutley adore this brand! They are probably the MOST comfortable undies I have ever owned!!! They’re smooth, soft and fit amazing!!! Proud to say I’m a returning customer from 2024!!

23 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I have finally found undies that I LOVE!!

I have finally found undies that I feel comfortable during the day and to sleep in. I wear the bras all the time too! Both make me feel so good a pretty, even if I’m the only one that sees it, always makes me smile! A total plus with all the fun prints/styles!! Thanks!

7 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

these are soooo user friendly

these are soooo user friendly! so many different patterns to choose from and if you want just plain colors there’s that too ! they fit so comfortably and don’t roll or anything. they are in fact seemless and sooo comfortable girl .definitely stayed subscribed

14 mars 2026
Avis spontané
Noté 2 sur 5 étoiles

they're fine, but I probably won't buy more

I've placed a few orders have have 10 or so pairs of panties now, and I would say they're fine. They've clearly got issues in their QA department. I can get the same style/size and 3 will fit perfect and 1 will be snug. I also had 1 pair where the gusset started to fall out after just 2 washes (and air-dried both times). If you get a decent deal, I say try it out, but keep in mind that it can be hit-or-miss.

11 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

DONT WASTE TIME OR YOUR MONEY

The same day I was charged for the subscription I canceled it, I did forget to beforehand but nonetheless the same day. It was canceled but apparently too late to stop a shipment that was supposedly on its way but could return said shipment. I never got any shipment and I emailed customer service several times about this matter and got nowhere. I disputed the charge via my bank because obviously that's my last option and still they charged me AGAIN.

1 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Freedom!

I absolutely love their products and so grateful to own them! I've been wearing their underwear for a little over a year.

They are so comfortable and I feel beautiful wearing them. They have been a wonderful part of my journey in life; they really have improved how I take care of myself physically and not just in what I choose to wear.

Growing up I struggled to take care of myself. I didn't feel like I was worth taking care of.

I don't feel trap wearing them like I do with other underwear. They feel very reassuring; they make me feel capable of taking care of myself. I feel braver. I drink more water, and move more often, and my confidence in how I look has improved! I know it's silly, but it's true. Even though I still struggle with many things their products have really help improve my life!

26 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Recommend 10/10

So glad to have found a company that makes comfy undies for curvier women! Recommend 10/10!! Definitely will be a return customer!

23 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

I had to throw most of mine away…

I had to throw most of mine away because the cotton gusset came out. I never put them in the dryer, just air dried, and they rode up. I wouldnt recommend buying them, save your money

17 mars 2026
Avis spontané

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