Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I need a place to handle my shipping as it's consuming too much time and hindering our expansion. I did some research and only found about three fulfillment centers that integrate with eBay, Amazon, a... Voir plus

Noté 5 sur 5 étoiles

We worked with Chinadivision to integrate ChinaDivision Order Fulfillment into our online store. Not only were they professional and agreeable, but they were also helpful and provided us with clear in... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Chinadivision has helped me solve these two issues. Their customer service is exceptional, and I have never received any complaints from customers about mistakes. Their pricing is very fair. I am very... Voir plus

Noté 3 sur 5 étoiles

This has made our lives so much easier since getting this software. We are now able to keep our entire inventory in one place and keep track of everything including contracts.

À propos de l'entreprise

  1. Société de transport international de marchandises
  2. Service d'expédition et de livraison
  3. Entreprise de livraison
  4. Service d'envoi

Écrit par l'entreprise

As part of the Stone Group, ChinaDivision is a global fulfillment service provider designed for cross-border businesses of all sizes. With digital intelligence technology as the core, we provide global diversified transportation resources, global warehousing facilities, intelligent and efficient order fulfillment experience to help our customers deliver their goods to buyers across the world, and realize the mission of goods without borders.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

56 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

No proper communication and not…

No proper communication and not supportive for shippment.
Poor management

Stop giving excuses. Your company is literally and unresponsive and you have lost my product.

Just reply to report doesn’t mean you responsible.
I will take legal action. And you have breach the contract.

14 janvier 2025
Logo de ChinaDivision.com

Réponse : ChinaDivision.com

Dear ismail shoaib:

Thank you for sharing your feedback. We're sorry to hear about your experience. We apologize for any inconvenience this may cause and appreciate your patience in resolving this issue.

We take all concerns seriously and want to resolve your concerns.Please contact our support team(After-sales Customer Service Team,email: aftersales@chinadivision.com ) directly so we can assist in resolving any outstanding matters.

Noté 3 sur 5 étoiles

I can customize workflows and automate…

I can customize workflows and automate repetitive tasks to streamline processes.What I like the most is the clean and intuitive interface. I hardly need a training to master all its functions. From the main dashboard I have quick access to orders, inventory, customers, billing and other modules.

19 octobre 2024
Noté 1 sur 5 étoiles

BEWARE - inept, unprofessional, damaged over 15% of all orders!

BEWARE! Shipped our board games to customers in flimsy thin plastic packages. Over 15% of games were destroyed - crushed, smashed, punctured, and contents damaged. They offered NO compensation. Fired them and asked for the remaining inventory to be returned to our factory and they want to charge me $50 to return the games but will not compensate me for any of the losses their inept company caused.
STEER CLEAR OF THIS COMPANY - inept at their one task!

8 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

The Chinadivision software has worked…

The Chinadivision software has worked great. I do not think there would be a more economical product out there on the market. Chinadivision is really reasonable in their rates and this helps with a smaller company. The only comment I would make in regards to improvement is it would be nice if the Live Chat was available more often. There have been a number of times that I have not been able to reach via live chat and have to send and wait for an email response. But they are good at responding. The live chat does help as often the question comes up as you are trying to ship and need to "chat" right away. Thank you, to all of you at Chinadivision for making shipping easy and economical and thank you for your great customer support.

29 août 2024
Noté 4 sur 5 étoiles

Wish I would have known about this…

Wish I would have known about this online service sooner! Used other methods for label generation and Chinadivision is far superior!

Ease and efficiency in generating the label pricing mix and then the label when service is selected. Also like the tracking # copy to clipboard feature. Order summary with realtime tracking & delivery status at a glance.

31 août 2024
Noté 1 sur 5 étoiles

it is scam.

it is scam.
we have waste mang time at the website

4 septembre 2024
Avis spontané
Logo de ChinaDivision.com

Réponse : ChinaDivision.com

Thank you for your feedback. Could you please tell me more about your situation? Alternatively, you can contact our after-sales customer service, and we will do our best to help you resolve the issue.

Noté 1 sur 5 étoiles

Beware! A Nightmare of Delays 3months and Incompetence

My recent experience has been nothing short of a nightmare.

Our parcel, which was supposed to be a priority shipment, has been delayed for an astonishing 【3 Months】. Despite the promises of expedited handling and superior service for VIP customers, the reality was far from what was advertised. After such an extended period, our shipment has gone missing, and 【China Division is refusing to take any responsibility】, citing that the delay has exceeded their time of responsibility.

This level of service is unacceptable. Not only did we face an unreasonable delay, but the company’s refusal to address the issue or offer any compensation has left us in a frustrating and difficult position. Their lack of accountability and customer care is alarming.

What’s more, I suspect that many of the positive reviews about their service are fake. Based on our experience, it's hard to believe that these reviews reflect the true quality of their service. If you value your time and money, I strongly advise against using China Division’s services. The cost of their incompetence is high, and you may find yourself having to refund customers due to their poor handling and unresponsiveness.

China Division’s VIP service has proven to be a costly and frustrating mistake. Save yourself the trouble and look for a more reliable logistics provider.

Rachel
Futurizta Tech

9 août 2024
Avis spontané
Logo de ChinaDivision.com

Réponse : ChinaDivision.com

Thank you for your feedback. Could you please tell me more about your situation? Alternatively, you can contact our after-sales customer service, and we will do our best to help you resolve the issue.

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